Perfect location to see historic Philadelphia
The downstairs spa and pool was relaxing and very clean. The staff throughout the hotel was friendly and quick to take care of anything we needed. Even though the valet parking quickly retrieved our car and due to the difficult nature of street parking in Philadelphia, well worth the cost. We had a wonderful time at the Franklin.
Breakfast not included
Lovely, spacious rooms across from independence pa
The location was great--right across from independence park with many other attractions within easy walking distance. We had a great view of the park through two big windows in our room. The staff was very friendly. Although the hot tub was broken and much missed, the spa was otherwise very enjoyable. I particularly appreciated the valet and doorman offering to allow us to park in front of the hotel while we loaded the car with our luggage.
The drapery partly obscured the great view, and could not be pushed out of the way.
Last Minute Luck
We stayed one night and decided to extend our stay for two more nights. The location was perfect - walking distance to historical points of interest in Philadelphia and to the wedding and reception we attended. The room was well appointed with a nice view.
Loved everything except restaurant staff. The front desk staff was excellent!
I tried to call in a pick-up order, and your restaurant staff was rude and didn't put in my order.
Housekeepers were the nicest people in the whole facility
Let me see Spa - the massage therapist texted on her phone through the entire massage, massaging with one hand then putting phone on my back Front desk - asked for late check out, was told it was not possible because hotel was sold out that night. As the conversation progressed or digressed as the case may be, was told that I could extend for another night. Not sure why it's okay to lie to people to their face Summary - not only will I never stay at that hotel again in philly, I will never stay in an Omni again. Not sure why the employees don't understand that their pay checks come from money paid by guests. You might want to let them know how the revenue is generated. Sad day
Beautiful rooms with attentive staff and great location. My stay couldn't have been better! Can't wait to return to the Omni.
The location is perfect in the center of the historic district of Philadelphia with top restaurants within a short walking distance
Hotel is a bit tired and could use quite a bit of updating.
Great location, friendly staff.
Noisy refrigerator in room.
My stay was wonderful, and your staff was exceptionally courteous and helpful.
Health club opened late in the morning.
Very nice, in a fantastic position
Wireless internet was good, The bar and pool has limited hours; not as good
The location of the hotel is excellent. I loved the free Internet Kiosk. The restaurant was very nice for breakfast. The staff was professional and very helpful. Great having a spa, swimming pool and fitness room on the same level.
I was disappointed that the fitness room closed at 8 pm. I'd prefer to use it from 8-10pm each evening.
Great Hotel, Great staff, great location...worth the money
Great location; hotel staff was wonderful
It is very comfortable and clean. The location is nice.
Very warm and friendly staff. Nice location also.
the hotel was great.
Reside in Old City Philadelphia and expect a luxurious stay at Renaissance Philadelphia Downtown Hotel. Complete with a central location, our hotel provides easy access to a variety of destinations including Franklin Square and Philadelphia Convention Center. Step into history as you visit Independence National Historical Park, home to the Liberty Bell and Independence Hall. After a busy day, retire to our rooms where plush beds with lush linens and fluffy pillows await. Entertainment is at your finger tips thanks to our 42-inch flat-panel TVs and complimentary high-speed Wi-Fi. Busy guests will appreciate our workstations with comfortable chairs boasting views of our Center City surroundings. From the French-inspired Chez Ben to the edgy and cool M.Brown's, our restaurants serve up an unforgettable meal morning, noon and night. Maintain your workout routine from our 24-hour fitness center or our indoor pool. Whether working hard or playing hard, Renaissance Philadelphia Downtown Hotel has you covered.
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.