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|"SUper staff and nice room."||(in 5 reviews)|
|"Spa facilities modern and clean."||(in 17 reviews)|
|"Great spa area and outside/inside pools"||(in 4 reviews)|
|"Very unprofessional staff especially for a 5star hotel."||(in 5 reviews)|
|"Breakfast wasn’t good as I expected."||(in 4 reviews)|
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Decor of public areas is beautiful. The hotel is luxury, but not posh. I felt very comfortable there during my stay. All staff members included restaurant, front desk, chambermaids and treatment people were very friendly and accommodated all my requests with professional manners. Food selection by dinner and breakfast was very good too. I really loved life music during dinners /piano and violin/. New spa area was nice and luxury, however for me was the highlight mud and thermal spring pool called "Zrcadlisko and Bahnisko" Very unique and great experience. "Kupelovy ostrov" - Thermal Island where is the hotel located is full of green and practically without cars. Perfect place to relax and put yourself together. I founded my relax GEM in Slovakia there….
The Best hotel in Piestany, and professional staff, Thank you everyone.
- Clean room (a bit old fashioned though, but it’s the hotel’s style, so that’s fine) - Nice spa : it has been renovated/constructed recently so we had a very good time there. Saunas are very nice and well made. - Very beautiful building, which was constructed at the beginning of the XXth century with a beautiful restaurant room. - Nice music in the evening. - Nice environnement. We had a walk on the island and enjoyed it a lot.
All in all, our stay was a big disappointment ! I would have preferred to explain it to someone but since no one (even at the check out) asked if we were enjoying our stay or if we did enjoy our stay, I have to write my opinion here. - We regretted that the water outside was not pure thermal water but was mixed with normal water. Moreover, the water could be a little bit warmer. - The welcome drink (sparkling wine) was not drinkable. Really, really bad. We had to order (and pay) something else instead because we could not drink it. I think to welcome a guest, the hotel could make an effort. Better not proposing anything (or proposing a glass of fresh sparkling water or orange juice) than proposing bad wine. - Food was absolutely awful. It was a shame, regarding the price we paid. The breakfast was average but not at the level of a five star hotel. Dinner was very bad, I mean even worst than in a Menza. The few dishes that were eatable were eaten very quickly by the guests and they were not renewed by the cookers. Desserts were bad (except the strudels which were eatable). We paid for a half board package but we had to eat outside a few times in restaurants of the city center of Piestany to be able to eat proper food. I would advise for next customers not to take the half board package but only the bedroom. - Service was extremely bad. We didn’t have any table reserved during the week, in comparaison to all the others guests. The restaurant manager realized it almost the last day. Waiters are not really here at our service but mostly to clean the tables. To be able to order a drink a the beginning of the dinner was a huge challenge, since waiters were or somewhere else or occupied to clean the tables. Sometimes, to get our bottle of wine, we had to wait till the middle of the dinner ! Once, we asked for water and the waiter told us that we have to take it by ourselves from the buffet ! That’s not at the standard of a five star hotel.
Excellent thermal bath, very good location in Piestany, good quality room, everything in place, excellent breakfast. Nice and high quality wellness available all day, including sauna and heated outdoor thermal pool. Parking possible in place.
Slow check in and check our process, unable to prepare invoice in place, which is strange. Otherwise everything was just perfect.
With a stay at Thermia Palace Ensana Health Spa Hotel, you'll be centrally located in Piestany, just a 3-minute walk from Kolonadovy Most and 6 minutes by foot from Eva Swimming Pool. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.
based on 535 reviews
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Most Popular Landmarks
- Kolonadovy Most 211 m
- Thermal swimming pool Eva 388 m
- Balneologicke Muzeum 0.5 km
- House of Arts 0.6 km
- Piestany Railway Station 2.1 km