The service is a bit impersonal. That doesn’t bother me but may bother some. Not rude, just a real “we don’t care that you’re here”
Staff were very nice and professional. 🙏. International/domestic recheck was very confusing
Cons: "Neither departure terminal nor gate was displaying in the application even while refreshing it continuously. The information was available in schiphol airport website 3.5 hours before take-off time."
Pros: "Seat had power supply. Also had own screen"
Cons: "Social distancing. Food. Movies. Toilette cleanness. Availability of hygiene products onboard."
Pros: "It was a smooth flight and the crew were nice."
Cons: "Food could have been better. Plus a glass of wine/beer either sold or complementary wouldn’t hurt"
Cons: "How you book for me two tickets and you take the money for same day going and retuning"
Pros: "Immediate check-in with no weight. Two checked bags & two carry-ons at no extra charge. Window seat, with no one else in the row. Good meal at no charge. Arrived on time."
Pros: "the crew was nice"
Cons: "the food and seats"
Cons: "Im still not st my destination due to delays of the airline"
Pros: "The food was hot."
Cons: "The flight was delayed by almost 2 hours."
Pros: "All about this trip was excellent"
Pros: "Great flying experience"
Pros: "Crew was friendly and helpful"
Cons: "Lack of variety of entertainment movies, shows etc. No WiFi connection. Bathrooms were very dirty"
Pros: "The plane was clean and cool with good legroom in the exit row."
Cons: "It was TERRIBLE that at check-in when i found out that the only one piece of baggage was allowed. I have ALWAYS had two bags on this flight."
Cons: "My luggage is delayed for the third day now. I am on vacation but stressed without access to personal items and non stop calls to Royal jordanian that handles egypt air matters in amman"
Pros: "Crews was excellent"
Pros: "The flight was fine, overall okay. The food was good, especially dinner."
Cons: "The flight attendants were not very friendly. The media selections were fine but the sound was not good."
Pros: "Nice tilt to seats, good food and service"
Cons: "Cabin WAY too hot, poorly controlled small children"
Pros: "Crew was nice and basic service was provided."
Cons: "There was no entertainment on the flight. No screen per person."
Pros: "There were bedbugs on my seat"
Pros: "Service not bad, other then that not good"
Cons: "Straight flight is better then connecting"
Pros: "Crew and service are more than excellent , on time boarding and landing. Medhat"
Cons: "The plan is totally empty even most of the seat on line booking they are occupied and not available if you want to change your seat, is there any reason for that? thank you"
Pros: "On time"
Cons: "Crew in boarding was very rude"
Cons: "Chaotic boarding. Rude crew. Cramped seating in n outdated plane."
Cons: "Buy it From you by price and checkout by other price more than your price don’t know why are you know that"
Pros: "Entertainment selection was decent, I was especially impressed by the very wide variety of music to listen to. The crew were very friendly, helpful and attentive. The plane was clean and presentable, especially the lavatories. The seats were comfortable and the blankets provided worked well too."
Cons: "Food was bland and the chicken dish was dry and difficult to chew. Movie selection on the entertainment system was mediocre, with limited variety of films in general and especially limited variety in languages other than English and Arabic. A problem which I encountered on board was a big gap between the ventilation panel at the base of the wall and the flooring, through which the dessert of my meal fell and which presented the risk of losing further items. I hope this is fixed promptly."
Pros: "Great overall service and treatment."
Cons: "Boarding was really bad. Unorganized. Wish there was more entertainment too on flight."
Pros: "We arrived safely."
Cons: "The plane was dirty and so cramped. The food was bad. The flight attendants were frustrated and angry. No internet options. The tv shows and movies were all old and there wasn’t very many options at all. Connecting in Cairo was complete chaos and so exhausting."
Pros: "The cabin service was excellent and attentive"
Pros: "The food was good"
Cons: "It took over an hour to check-in. People were pushing in because it was not well marked and nobody directing the people. It was terrible. The plane has very old seats, and no entertainment screen on seats, still the old monitors hanging from the roof."
Pros: "Crew was really good and flight was very smooth from Toronto to Cairo"
Cons: "Person behind me kept on kicking my chair"
Cons: "Flight attendant not asking what i'd want like everyone else. Because i look different?!"
Pros: "Price was affordable . Short layover. Easy and good flight connection."
Cons: "Poor snacks."
Pros: "The direct flight non stop Price"
Cons: "Not the greatest of comfortable seat - needs flat beds similar to Oman Air. Plane a little tired but very smooth landing In seat power didn't work"
Cons: "why do you have 3 people in 1 row and zero in another?"
Pros: "Time..... everything was on time no late ..flight take off on time with good security Processing"
Cons: "Nothing really"
Cons: "Late - like departure flight to CDG Departing/Arriving on time is consistent EgyptAir weakness"
Pros: "The crew and the easy boarding"
Pros: "There was an hour delay with the return fight, other than that a great experience."
Pros: "I end up upgrading my seats from economy to business class and made a very decision given the length of flight. Service was excellent and food was alright. The best thing were the seats as my whole family got to sleep 5 - 6 hours."
Pros: "Everything about the Egypt Air flight from Munich to Cairo was great including outstanding service by the crew."