Situated a short walk from Terminal Foranea de Autobuses Station, Acanto Hotel Boutique & Condominiums is a convenient base while visiting Playa del Carmen. It has a fitness center, as well as an express check-in and check-out feature, an outdoor pool and a rooftop terrace.
A variety of premium services are available for guests of Acanto Hotel Boutique & Condominiums, such as a car rental desk, babysitting/child services and a concierge. Staff are available 24/7 and can assist with booking tours and tickets.
Rooms at the hotel come with microwaves, hair dryers and refrigerators. Those traveling as a family or in a group can benefit from connecting rooms that are suitably furnished.
The hotel features a conveniently located in-house café where guests can grab a bite to eat before venturing out to discover the local area. Guests are also able to try one of the various bars and cafés in the area.
Acanto Hotel Boutique & Condominiums is an ideal place to explore nearby Xcaret Eco Theme Park and 5th Avenue, as well as everything the local area has to offer. The property is also surrounded by a variety of shops.
Basics
General
Services and conveniences
Kitchen
Accessibility and suitability
Things to do
Bathroom
Outdoor
Pool and spa
Laundry
Parking and transportation
Media and entertainment
Bedroom
Dining
Family friendly
Health and safety
Workspace
Fitness
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Cons. Great hotel in most ways. The breakfast was somewhat lacking. Continental breakfast is okay, but in an otherwise excellent hotel, they used powdered creamer for the weak coffee--in Mexico? The bed was a good quality pillow top, but way too hard for my liking.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast is a fresh continental breakfast, meeting expectations. It's a simple but good breakfast.
Are there any concerns about the cleanliness of the rooms?
Some guests mentioned that the cleanliness of the rooms and bathrooms was questionable. However, the property is generally very clean.
How is the hotel's staff and customer service?
The staff is described as very friendly and helpful, with specific mentions of staff members going out of their way to assist guests.
What are the nearby attractions and activities?
The hotel is conveniently located near various attractions, including Mamita's Beach Club, Playacar Golf Club, and Parque Xplor, offering a range of activities such as scuba diving, snorkeling, and golf.
Is there any feedback about the beds in the rooms?
Some guests mentioned that the beds were not comfortable, with specific concerns about the size and squeakiness of the king-sized bed frames.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room facing the sea to enjoy a quieter environment and avoid potential street noise.
Consider Room Location
Guests suggested requesting a room away from Calle 16 to minimize noise disturbances at night.
Check Room Amenities
Some guests mentioned that the kitchen could be better equipped, so it might be helpful to inquire about the available kitchen amenities before arrival.
Be Mindful of Noise Levels
Guests advised that the hotel's proximity to the action on 5th Avenue also means potential noise at night, so light sleepers may want to prepare accordingly.
Request Daily Room Cleaning
Several guests expressed a preference for daily room cleaning instead of the standard every 3rd day service, so it could be beneficial to request this in advance.
Explore Nearby Activities
Take advantage of the hotel's convenient location, with various activities and a mall in close proximity, as recommended by guests.
Engage with Helpful Staff
Many guests praised the friendly and proactive staff, particularly mentioning individuals like Liliana, Miguel, and Carla for their exceptional service and helpful recommendations.
Consider Room Comfort
Some guests noted issues with uncomfortable beds and limited hot water, so it may be worth checking with the hotel about bed options and water heating before booking.
Be Aware of Breakfast Options
While the continental breakfast met expectations for some guests, others found it basic, so it might be helpful to set breakfast expectations accordingly.
Inquire About Parking
Due to limited parking, guests recommended checking with the hotel in advance, especially for those traveling by car.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Acanto Playa del Carmen, Trademark Collection by Wyndham is located at 16th Street in Gonzalo Guerrero, 0.9 km from the centre of Playa del Carmen. Muelle Navega is the closest landmark to Acanto Playa del Carmen, Trademark Collection by Wyndham.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Acanto Playa del Carmen, Trademark Collection by Wyndham.
Yes, Acanto Playa del Carmen, Trademark Collection by Wyndham offers free Wi-Fi.
Yes, Acanto Playa del Carmen, Trademark Collection by Wyndham offers free parking.
Acanto Playa del Carmen, Trademark Collection by Wyndham is 19.2 km from Cozumel. Acanto Playa del Carmen, Trademark Collection by Wyndham is 48.8 km from Cancun.
Yes, Acanto Playa del Carmen, Trademark Collection by Wyndham has a pool on-site.
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