Hotel Indigo Playa Del Carmen By IHG

5 stars
8.5
Very good
based on 63 reviews
63 reviews
1A. Avenida Norte #300, 77720 Playa del Carmen, Quintana Roo, Mexico
1A. Avenida Norte #300, Playa del Carmen, Quintana Roo
+52 984 410 8660
Thu 30/7
-
Fri 31/7
2 guests, 1 room
Deals from
C$ 148
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
C$ 148
King room, 1 king bed
C$ 182
Queen room, 2 queen beds
C$ 205
25 more Hotel Indigo Playa Del Carmen By IHG deals
25 more Hotel Indigo Playa Del Carmen By IHG deals
Bedroom
Bedroom
Bedroom
Bedroom
Other
Bedroom
Bedroom
Bedroom
Building
Bedroom
Bedroom
Other
Bedroom
Bedroom
Building
Building
Bedroom
Other
Other
Other
Pool
Restaurant
Bedroom
Pool
Building
Pool
Other
Other
Bedroom
Bedroom
Bedroom
Restaurant
Pool
Pool
Building
Restaurant
Restaurant
Bedroom
Other
Building
Gym
Food
Pool
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Welcome to Hotel Indigo Playa del Carmen, located just steps from the Caribbean Sea and the lively Quinta Avenida. Our boutique hotel places you in the heart of Playa’s vibrant neighborhood, surrounded by shops, cafés, and nightlife. Discover nearby attractions like Tulum’s ancient ruins, Coba’s jungle pyramids, and eco-parks such as Xcaret and Xel-Há. Swim in crystal-clear cenotes, snorkel with sea turtles, or stroll along the Riviera Maya’s white-sand beaches. Relax in rooms with plush bedding, sleek bathrooms, free WiFi, and mini fridges. Many feature private terraces or ocean views. Unwind at our rooftop pool and lounge, the perfect spot for panoramic sunsets or private gatherings.
8.5
Very good
63 reviews

Latest deals for Hotel Indigo Playa Del Carmen By IHG

Thu 30/7
-
Fri 31/7
Standard Room, bed type unknown
C$ 148
nightly with fees
Queen room, 2 queen beds
C$ 205
nightly with fees
King room, 1 king bed
C$ 219
nightly with fees
Standard Room, bed type unknown
C$ 174
nightly with fees
King room, 1 king bed
C$ 347
nightly with fees
Standard Room, 1 king bed
C$ 174
nightly with fees
King room, 1 king bed
C$ 211
nightly with fees
Queen room, 2 queen beds
C$ 272
nightly with fees
Standard Room, bed type unknown
C$ 180
nightly with fees
King room, 1 king bed
C$ 182
nightly with fees
Standard Room, 1 king bed
C$ 191
nightly with fees
Queen room, bed type unknown
C$ 268
nightly with fees
Standard Room, bed type unknown
C$ 187
nightly with fees
Queen room, bed type unknown
C$ 220
nightly with fees
King room, bed type unknown
C$ 287
nightly with fees
Standard Room, 1 king bed
C$ 197
nightly with fees
King room, 1 king bed
C$ 295
nightly with fees
Double room, 1 king bed
C$ 222
nightly with fees
Queen room, 2 queen beds
C$ 256
nightly with fees
Standard Room, 1 king bed
C$ 325
nightly with fees
Standard Room, 1 king bed
C$ 227
nightly with fees
Queen room, 2 queen beds
C$ 262
nightly with fees
King room, 1 king bed
C$ 275
nightly with fees
Standard Room, 1 king bed
C$ 265
nightly with fees
King room, 1 king bed
C$ 293
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Indigo Playa Del Carmen By IHG

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Lower bathroom sink
  • Lowered sink
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by elevator

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Grocery deliveries
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Sofa
  • Telephone
  • Tile/marble floor
  • City view

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Toilet
  • Walk-in shower

Pool and spa

  • Heated pool
  • Infinity pool
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Rooftop pool

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Carbon monoxide detector

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press

Parking and transportation

  • Parking
  • Private parking
  • Valet parking

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Balcony

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Things to do

  • Gift shop
  • Swimming

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of Hotel Indigo Playa Del Carmen By IHG

8.5
Very good
63 verified ratings
Wonderful
34
Very good
15
Good
5
Okay
2
Fair
2
Mediocre
3
Poor
2

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel's central location, making it convenient for exploring the area and accessing the beach. The staff received high marks for their friendliness and helpfulness, with several guests highlighting exceptional service. Cleanliness was consistently noted as a positive aspect, with rooms and facilities described as spotless and well-maintained. The rooftop pool was a favorite feature, offering a relaxing and enjoyable space. However, breakfast received mixed to negative feedback, with guests mentioning limited options, slow service, and extra charges. Despite some minor issues, most guests found the hotel to offer great value and would recommend it to others.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9.5 out of 10
Service9.5 out of 10
Pool8.5 out of 10
Breakfast3 out of 10
Sort by:Most recent

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

4.0
Mediocre
Jennifer, Jul 2026
The room itself was modern and clean, but that’s where the positives ended. The hotel’s photos are misleading and sell a completely different experience than what you actually get. The “ocean-view” balcony had almost no meaningful ocean view and looked nothing like the promotional photos. The pool area is much smaller than expected, poorly designed, and not well maintained. During our stay, the wa...
Read more

Location

1A. Avenida Norte #300, 77720 Playa del Carmen, Quintana Roo

What's nearby

  • La Fe69 m
  • Beyond Diving89 m
  • Mexico Blue Dream143 m
  • Mamita's Beach Club282 m
  • O2 Mexico0.4 km
  • Parque 28 de julio0.8 km
  • Albertos SCUBA1.2 km
  • Terminal Marítima de Playa del Carmen1.4 km
  • Guadalupe Church1.7 km
  • 5th Avenue1.9 km
  • Aviario Xaman Ha2 km
  • The Reef Marina2.9 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 008-007-007871/2025

Essential information about Hotel Indigo Playa Del Carmen By IHG

Low season

High season

Average price (weeknight)

Average price (weekend night)

July
February
C$ 238
C$ 209
Cheapest month to stay with an average 15% drop in price.
Most expensive month to stay with an average 39% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Indigo Playa Del Carmen By IHG

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Indigo Playa Del Carmen By IHG

  • If you’re after a cheap room at Hotel Indigo Playa Del Carmen By IHG, then you should consider staying during the low season. The cheapest deals can generally be found in July and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Indigo Playa Del Carmen By IHG, plan to stay on a Monday or Friday. The most expensive day is usually Sunday.
  • The cheapest price a room at Hotel Indigo Playa Del Carmen By IHG was booked for on KAYAK in the last 2 weeks was C$ 194, while the most expensive was C$ 202.
  • How long should you stay at Hotel Indigo Playa Del Carmen By IHG? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Hotel Indigo Playa Del Carmen By IHG

  • Where is Hotel Indigo Playa Del Carmen By IHG located?

    Hotel Indigo Playa Del Carmen By IHG is located at 1A. Avenida Norte #300 in Gonzalo Guerrero, 1.2 km from the centre of Playa del Carmen. La Fe is the closest landmark to Hotel Indigo Playa Del Carmen By IHG.

  • When is check-in time and check-out time at Hotel Indigo Playa Del Carmen By IHG?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel Indigo Playa Del Carmen By IHG.

  • Does Hotel Indigo Playa Del Carmen By IHG offer free Wi-Fi?

    Yes, Hotel Indigo Playa Del Carmen By IHG offers free Wi-Fi.

  • How far is Hotel Indigo Playa Del Carmen By IHG from the airport?

    Hotel Indigo Playa Del Carmen By IHG is 19.1 km from Cozumel Intl. Hotel Indigo Playa Del Carmen By IHG is 49.2 km from Cancun.

  • Does Hotel Indigo Playa Del Carmen By IHG have a pool?

    Yes, Hotel Indigo Playa Del Carmen By IHG has a pool on-site.

  • How does KAYAK find such great Hotel Indigo Playa Del Carmen By IHG hotel deals?

    KAYAK scours the web for all room deals available at Hotel Indigo Playa Del Carmen By IHG in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Indigo Playa Del Carmen By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Indigo Playa Del Carmen By IHG.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
61% cheaper
Santuario Playa
7.3 Good (578 reviews)0.04 kmOutdoor pool, Free Wi-Fi, Coffee machineC$ 56+
2-star hotel
61% cheaper
Dolce Vita Caribe Beach B&B
8.7 Excellent (97 reviews)0.05 kmC$ 55+
5-star hotel
8% cheaperThe Reef 288.1 Excellent (2,375 reviews)0.07 kmAdults only, snorkelling, Outdoor poolC$ 130+
2-star hotel
45% cheaper
Hotel Castillo Del Mar
7.3 Good (82 reviews)0.07 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 78+

Cheapest

See cheapest stays in Playa del Carmen
3-star hotel
65% cheaperPosada Mariposa Boutique Hotel8.5 Excellent (3,226 reviews)0.08 kmRestaurant, Bar/Lounge, Room serviceC$ 50+
2-star hotel
61% cheaper
Dolce Vita Caribe Beach B&B
8.7 Excellent (97 reviews)0.05 kmC$ 55+
3-star hotel
61% cheaper
Santuario Playa
7.3 Good (578 reviews)0.04 kmOutdoor pool, Free Wi-Fi, Coffee machineC$ 56+
3-star hotel
54% cheaperSenses Quinta Avenida By Artisan Adults Only7.6 Good (755 reviews)0.08 kmOutdoor pool, Restaurant, Bar/LoungeC$ 65+

Most recommended

See most recommended stays in Playa del Carmen
2-star hotel
61% cheaper
Dolce Vita Caribe Beach B&B
8.7 Excellent (97 reviews)0.05 kmC$ 55+
3-star hotel
65% cheaperPosada Mariposa Boutique Hotel8.5 Excellent (3,226 reviews)0.08 kmRestaurant, Bar/Lounge, Room serviceC$ 50+
5-star hotel
8% cheaperThe Reef 288.1 Excellent (2,375 reviews)0.07 kmAdults only, snorkelling, Outdoor poolC$ 130+
3-star hotel
54% cheaperSenses Quinta Avenida By Artisan Adults Only7.6 Good (755 reviews)0.08 kmOutdoor pool, Restaurant, Bar/LoungeC$ 65+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.3
1.2 km
Cozumel Intl
19.1 km

Everything you need to know for your stay in Playa del Carmen