Good to know
|Distance to city centre||0.7 km|
|Distance to airport||49.6 km|
Time of year
Show reviews that mention
|accept my debit||in 9 reviews|
|amazing staff||in 101 reviews|
|away from the main street||in 21 reviews|
|bar and restaurant||in 21 reviews|
|end of the block||in 8 reviews|
|ferry to isla||in 3 reviews|
|free breakfast||in 76 reviews|
|free parking||in 14 reviews|
|great location||in 115 reviews|
|hot tub||in 23 reviews|
|hot water||in 26 reviews|
|junior suite||in 5 reviews|
|playa del||in 25 reviews|
|pool area||in 100 reviews|
|small room||in 67 reviews|
|using his credit card||in 9 reviews|
Everything is very good nice location quiet area and the room comfortable , will come back again , recommend.
The gigantic king bed, forget there’s another person in it with you! Although that’s about the only positive.. the photos were a little deceiving although they did work everyday cleaning the pool. A traditional Mexican breaky is included at restaurant next door.
Salt water through the showers and sink, rusty furnishings , chair on balcony was filthy, the photos definitely do it better justice. For the price I think maybe you could get better, but that could be the going rate for playa
Pool wasn’t very clean. Extremely loud at night from street noise, traffic, the restaurant downstairs and other night clubs and bars beside the hotel. Breakfast was poor with limited choice.
The way it is built around a lovely pool with lots of vegetation
I had trouble getting a room where I could open a window and not HAVE to use air conditionning.
Great location, helpful staff and generally good interiors. Couldn’t have the inclusive breakfast as we were there for one night only and had to check out early to be able to go for a day tour before breakfast was served; so can’t comment on it!
The room was generally below our expectations. Based on pictures we had seen, we had higher expectations, but we thought that the room we stayed was very basic and not clean up to the mark, especially the bathroom.
Hotel laTortuga is one of the few intimate boutique style adult-only hotels in Playa del Carmen, with its unique oasis design and built especially for romance and relaxation where exclusivity is felt right down to the smallest details. Created to satisfy the needs of sophisticated travellers who appreciate quality, secluded privacy and personalized service in its maximum expression in general, a timeframe full of details, beauty and refined taste. However you spend your time, a vacation at this hotel is sure to be a wonderful relaxing experience. With just 51 rooms in an individual chic-barefoot design including luxury amenities, comfort and a touch of magic is ensured. The unique style and natural materials create a harmonious setting allowing each guest to enjoy their own space.
based on 1,164 reviews
Things to Know
- Great shopping
- Friendly service
Policies vary by room type and provider.
Reviews about La Tortuga Hotel & Spa
Most Popular Landmarks
- Parque 28 de julio 325 m
- Calle Quinta Avenida 0.5 km
- Playa principal de Playa del Carmen 0.5 km
- Muelle Navega 0.6 km
- Yucatek Divers 0.6 km
- Mamita's Beach Club 0.7 km
|Playa Del Carmen||1.3 km|
|San Miguel de Cozumel||19.2 km|