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Residences At The Fives
5 stars

Residences At The Fives

Acceso Xcalacoco El Limonar 1 Xcalacoco, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 877 2750
From
C$ 335
Cheapest

rate per night

7.7
Good
based on 326 reviews
326 reviews

Photos of Residences At The Fives

Overview

The Fives Beach Hotel & Residences features 475 guest rooms and suites as well as a selection of Penthouses with private rooftop decks. This hotel includes a full-service spa onsite, as well as personalized butler concierge services. There are multiple pools available at this beachfront resort, which also offers beach access for guests. There are five bars and eleven restaurants to choose from at the Fives, as well as a kids’ club and teen club for entertaining the whole family.

Just 35 minutes from Cancun International Airport, The Fives Beach Hotel & Residences is situated in the heart of the Riviera Maya, close to all of the best attractions in downtown Playa del Carmen. There are plenty of shops, restaurants, and entertainment venues that showcase local culture and cuisine, as well as world-class golf courses just minutes from the hotel. Tulum is just 40 minutes away, and there are plenty of outdoor activities and attractions around the area, as well.

Guest rooms offer views of the hotel grounds, pools, and the surrounding ocean beauty. Flat-screen TVs, iPod docks, and free WiFi ensure that guests have all the creature comforts they need with a tropical-inspired design that puts relaxation at the top of the list. Rooms also include coffee makers, rain showers, marble bathrooms, and many suites include private balconies or terraces. Views and optional balconies can be chosen at the time of booking. The Honeymoon Suite is ideal for newlyweds, anniversary celebrations, and other romantic getaways.

7.7
Good rating
Based on 326 verified guest reviews

Latest deals for Residences At The Fives

Mon 30/6
Tue 1/7
Deluxe room
1 twin bed
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Residences At The Fives

  • Private beach
  • Fitness centre
  • Room service
  • Free Wi-Fi
  • Airport shuttle
  • Parking
  • Laundry service
  • Laundry facilities
  • Hairdryer
  • Babysitting or child care

Dining

  • Microwave
  • Minibar
  • Refrigerator

Services and conveniences

  • Room service
  • Currency exchange on-site
  • 24hr front desk

Parking and transportation

  • Airport shuttle
  • Parking

Accessibility and suitability

  • Disabled Access
  • Elevator

Laundry

  • Laundry facilities
  • Laundry service

Family friendly

  • Babysitting or child care
  • Playground

Basics

  • Free Wi-Fi
  • Air-conditioned

Bathroom

  • Hairdryer

Outdoor

  • Private beach

Things to do

  • Gift shop

General

  • Storage available

Health and safety

  • Safe

Fitness

  • Fitness centre

Pool

  • Pool

Reviews of Residences At The Fives

7.7
Good
326 verified ratings
Wonderful
127
Very good
58
Good
54
Okay
25
Fair
22
Mediocre
21
Poor
19

Summary of reviews

Guests say
Guests had mixed experiences at the hotel, with many highlighting issues with the service, particularly at the front desk, which was often described as unfriendly and unhelpful. However, the cleanliness of the hotel received praise, and several guests enjoyed the breakfast offerings, noting the variety and quality of food available. Overall, while there were significant service-related complaints, the hotel did provide a pleasant breakfast experience for many.
AI-generated from customer reviews
Cleanliness8.5 out of 10
Breakfast8 out of 10
Service1 out of 10
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All reviews

8.0
Very good
Ameeta, May 2022
Great resort, loved the pathways through the “jungle” with spider monkeys and lots of wildlife. Food was good and dinners were above average! BeCh was a little rough and full of seaweed but staff worked hard to keep it clean. Overall 7.5/10
10
Wonderful
Andres, Apr 2019
Cons (-) reservation process. They could not locate the reservation for a couple of days.
7.1
Good
Anonymous, Jan 2018
Pros (+) We liked the food. The breakfast tacos outside were good. The buffet dinner was reasonable, only $20 each. And my in laws said it was fantastic. The sushi was good but overpriced - ie $12 for a plain California roll (not crab) for example. Bar tenders, azulitos staff friendly.
Cons (-) Front desk staff most unfriendly experienced in the world so far. Came at 3pm to the hotel off a ferry from cozumel and we were all feeling nauseated and tired. Told at front desk to come back at 3 (did I say it was 3?). So we went to get lunch at the resort which was a fiasco because we did not have a room number yet so they could not charge the room and they would not let our group leave until t...
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Location

Acceso Xcalacoco El Limonar 1 Xcalacoco, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club2.8 km
  • 5th Avenue3.3 km
  • Guadalupe Church3.7 km
  • O2 Mexico4.7 km
  • Mamita's Beach Club4.9 km
  • Mexico Blue Dream5 km
  • Beyond Diving5 km
  • La Fe5.1 km
  • Parque 28 de julio5.9 km
  • Albertos SCUBA6.2 km
  • Terminal Marítima de Playa del Carmen6.5 km
  • Aviario Xaman Ha7.1 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Residences At The Fives

Low season

June

High season

June

Average price (weeknight)

C$ 356
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Residences At The Fives

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Residences At The Fives

  • The cheapest price a room at Residences At The Fives was booked for on KAYAK in the last 2 weeks was C$ 356, while the most expensive was C$ 356.
  • How long should you stay at Residences At The Fives? KAYAK users usually book their rooms here for 10 days.

FAQs when booking at Residences At The Fives

  • Where is Residences At The Fives located?

    Residences At The Fives is located at Acceso Xcalacoco El Limonar 1 Xcalacoco, 6.2 km from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Residences At The Fives.

  • When is check-in time and check-out time at Residences At The Fives?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Residences At The Fives.

  • Does Residences At The Fives offer free Wi-Fi?

    Yes, Residences At The Fives offers free Wi-Fi.

  • How far is Residences At The Fives from the airport?

    Residences At The Fives is 20 km from Cozumel. Residences At The Fives is 43.7 km from Cancun.

  • Does Residences At The Fives have a pool?

    Yes, Residences At The Fives has a pool on-site.

  • How does KAYAK find such great Residences At The Fives hotel deals?

    KAYAK scours the web for all room deals available at Residences At The Fives in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Residences At The Fives and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Residences At The Fives.

See more FAQs

Nearby hotels and places to stay

5-star hotel
35% cheaperThe Fives Beach Hotel & Residences8.4 Excellent (220 reviews)0.05 kmSnorkeling, Outdoor pool, beachfrontC$ 349+
4-star hotel
50% cheaperOcean Riviera Paradise Privilege7.3 Good (781 reviews)0.13 kmCoffee machine, Business centre, Free toiletriesC$ 270+
3-star hotel
68% cheaperPetit Lafitte Hotel8.8 Excellent (330 reviews)0.2 kmBar/Lounge, Free Wi-Fi, Coffee machineC$ 175+
5-star hotel
Viceroy Riviera Maya, a Luxury Villa Resort8.6 Excellent (166 reviews)0.32 kmPrivate beach, snorkelling, Outdoor poolC$ 574+
3-star hotel
85% cheaperCocos Cabañas Playa del Carmen Adults Only8.5 Excellent (370 reviews)0.32 kmAdults only, snorkelling, Outdoor poolC$ 79+
3-star hotel
68% cheaperPetit Lafitte Hotel8.8 Excellent (330 reviews)0.2 kmBar/Lounge, Free Wi-Fi, Coffee machineC$ 175+
4-star hotel
52% cheaper
Mvngata Beach Hotel
8.6 Excellent (587 reviews)0.39 kmPrivate beach, Outdoor pool, Spa and wellness centreC$ 259+
4-star hotel
51% cheaperSelect Club At Sandos Caracol All Inclus6.5 Good (883 reviews)0.61 kmPrivate beach, snorkelling, Outdoor poolC$ 265+
3-star hotel
68% cheaperPetit Lafitte Hotel8.8 Excellent (330 reviews)0.2 kmBar/Lounge, Free Wi-Fi, Coffee machineC$ 175+
4-star hotel
52% cheaper
Mvngata Beach Hotel
8.6 Excellent (587 reviews)0.39 kmPrivate beach, Outdoor pool, Spa and wellness centreC$ 259+
5-star hotel
Viceroy Riviera Maya, a Luxury Villa Resort8.6 Excellent (166 reviews)0.32 kmPrivate beach, snorkelling, Outdoor poolC$ 574+
3-star hotel
85% cheaperCocos Cabañas Playa del Carmen Adults Only8.5 Excellent (370 reviews)0.32 kmAdults only, snorkelling, Outdoor poolC$ 79+

Good to know

Value for money

8.0

Distance to downtown

6.2 km

Nearest Airport

Cozumel

Distance to airport

19.7 km