Grand Riviera Princess All Suites & Spa Resort

Grand Riviera Princess All Suites & Spa Resort

8.4
Excellent

Based on 2,633 reviews
 
Punta Bete, Km. 296, 77710 Playa del Carmen, Quintana Roo, Mexico
  +52 984 877 3500
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen, Quintana Roo, Mexico
Fri 20/7
Sat 21/7
Compare vs. KAYAK |
TripAdvisor C$ 152
Last Minute Travel C$ 164
EasyClickTravel C$ 165
TripAdvisor
per night
Last Minute Travel
per night
EasyClickTravel
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Rooms

Fri 20/7
Sat 21/7

Deluxe Rooms

C$ 152+

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C$ 152 per night
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C$ 165 per night
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C$ 167 per night
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C$ 169 per night
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C$ 177 per night
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C$ 177 per night
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C$ 191 per night
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C$ 203 per night
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C$ 225 per night
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C$ 238 per night
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C$ 257 per night
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C$ 268 per night
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C$ 273 per night
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C$ 303 per night
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C$ 322 per night
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C$ 322 per night
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C$ 326 per night
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C$ 348 per night
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C$ 349 per night
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C$ 397 per night
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C$ 411 per night

Standard Rooms

C$ 260+

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C$ 260 per night

Luxury Rooms

C$ 288+

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C$ 288 per night
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C$ 328 per night

Reviews

Traveller rating

94
31
22
11
2

Time of year

Traveller type

Show reviews that mention

+
specialty restaurants
playa del
beds they are hard as a rock
seafood restaurant
nice pools
stale and musty
room smelled stale
beach area
great food
beautiful grounds
staff was friendly
availability non
cups ect
romantic setting
speak english or german
  • Poor
    Jan 2016
    2.0

    Horrible

    There was nothing that i like from this place!!

    To start.. No valet...! Its all inclusive but the alcohol is of the cheapest out there.. The buffet was ehh.. The staff at the front desk were idiots! There was no help around if you needed something. This place is huge and the only way to get around was with a trolly or walk! Annoying!! And the rooms were outdated! I stayed at the hyatt on playa del carmen.. And it was waaaaaaayyyy better!! They made reservations for me.. They acomidated me with everything.. There was always someone there for everything!

  • Mediocre
    Jan 2016
    4.0

    Honeymoon like Monkeymoon??

    - Palmy - Grand hotel complex - Swim-up pool was nice - Nice shows at the bar - Minibar

    - NO WLAN - nervous staffs - to many antisocial gusts - Big price for people from EU as Canadian or US people - Room: Very BAD!!! I told them before "Honeymoon". The bathroom was not cleaned up! - Dirty ground, in room, bathroom, terrace - Patched mirror! - Hairs from prior hotel guests at the bed!! - Wine in bottle - 1 hour waited for an reserved Restaurant! - Many staffs couldn´t speak english or german! - Hole in the wall. Drop water to the ground! MEAL: - Gag me with a spoon! Never ever. - Canned fish :-)!!!!!???!!! - Expensive Shuttle bus to the city! No free shuttle!!!! Many 3 stars hotels in Playa del Carmen diposes this! - Hotel is very far from the city! - Hotel is in the near from the highway! - Cigarettes in hotel 8 $ ....in supermarket 3 $ ?!?!?!?!?!?

  • Good
    Jul 2014
    6.6

    The themes restaurants were very good, the water and eaches were also very nice. Lots of pools and always fairly easy to find spot with shade.

    I didn't like the whole reservation process for the themed restaurants, they would be full per the concierge and when you would show up the retaurants would be 1/2 empty. They required pants for guys for every themed restaurant which is a pain when it's 90 degrees at night. Everything is an upgrade and you even have to pay for internet. The whole resort is way too big and there limited elevators which is a real pain when you have small children with strollers

  • Okay
    Jun 2014
    4.3

    The drinks

    Everything else. Huge resort and no one helped us to our room or told us about the shuttle trolley. They got our room wrong TWICE...we had to chg rooms twice. The wait staff was always rushing us thru dinner... Which by the way had HORRIBLE FOOD! The buffet was ok ... Just ok. The bar always had a huge line yet only ONE bartender. All of the specialty restaurants were completely booked the day we got there and u can't reserve before u check in so we only had 9pm as a dinner option. We paid too much money for such mediocre service.

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About

Overview

Located in Playa del Carmen, this beachfront resort is in the entertainment district, 2 mi (3.2 km) from Grand Coral Golf Riviera Maya, and 2.2 mi (3.6 km) from El Camaleon Golf Club. Punta Esmeralda Beach and Mamitas Beach Club are also within 6 mi (10 km).

Expedia

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

8.4 Excellent

Based on 2,633 reviews

8.0

Location

7.6

Breakfast

6.3

Food

5.2

WiFi

Things to Know

  • Nice building
  • Pleasant hotel grounds
  • Friendly service

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Increased Accessibility
Babysitting or child care
Business centre
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Express check out
24 Hour Front Desk
Night club
Safe
Sauna
Free parking
Playground
Pool table
Designated smoking area
Storage available
Terrace/Patio
Elevator
ATM on-site
Child pool
Hairdryer
Cable or satellite TV
Air-conditioned
Coffee shop
Pets not allowed
Steam room
Wedding services
Outdoor tennis
Grill
Rooftop

Photos

Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Bedroom All Photos (35)
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Balcony Balcony (2)
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Bedroom Bedroom (4)
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Front desk Front desk (1)
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen Hotel amenity (2)
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Lobby Lobby (1)
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Lounge Lounge (1)
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Outdoors view Outdoors (5)
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Patio Patio (1)
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Pool Pool (4)
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Restaurant Restaurant (7)
All Photos (35)
Lounge (1)
Spa (1)
Front desk (1)
Restaurant (7)
Pool (4)
Balcony (2)
Building (1)
Bedroom (4)
Patio (1)
Bar (1)
Lobby (1)
Outdoors (5)
Beach (1)
Gym (1)
Bathroom (2)
Hotel amenity (2)
All Photos (35)

Location

Most Popular Landmarks

  • El Camaleón Mayakoba Golf Club 2 km
  • Tres Ríos Nature Park 4.4 km
  • Mamita's Beach Club 5.6 km
  • Calle Quinta Avenida 6 km
  • 28 de julio Park 6.5 km
  • Playa del Carmen Main Beach 6.7 km

Playa del Carmen Travel Guide

Learn about Playa del Carmen on KAYAK

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