Grand Riviera Princess All Suites & Spa Resort

Grand Riviera Princess All Suites & Spa Resort

8.5
Excellent

Based on 3,648 reviews
 
Punta Bete, Km. 296, 77710 Playa del Carmen, Quintana Roo, Mexico
  +52 984 877 3500
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen, Quintana Roo, Mexico
Check-in
Check-out
Compare vs. KAYAK |
TripAdvisor C$ 153
Last Minute Travel C$ 164
EasyClickTravel C$ 166
TripAdvisor
per night
Last Minute Travel
per night
EasyClickTravel
per night

Rooms

Check-in
Check-out

Luxury Rooms

C$ 290+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 290 per night
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Unknown
C$ 329 per night

Deluxe Rooms

C$ 153+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 153 per night
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Unknown
C$ 166 per night
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Unknown
C$ 167 per night
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Unknown
C$ 170 per night
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Unknown
C$ 177 per night
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Unknown
C$ 178 per night
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Unknown
C$ 192 per night
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Unknown
C$ 204 per night
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Unknown
C$ 226 per night
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Unknown
C$ 239 per night
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Unknown
C$ 258 per night
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Unknown
C$ 269 per night
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Unknown
C$ 275 per night
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Unknown
C$ 305 per night
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Unknown
C$ 324 per night
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Unknown
C$ 324 per night
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Unknown
C$ 328 per night
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Unknown
C$ 350 per night
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Unknown
C$ 350 per night
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Unknown
C$ 399 per night
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Unknown
C$ 413 per night

Standard Rooms

C$ 261+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 261 per night

Reviews

Pros

Cons

Traveller rating

109
36
23
11
1

Time of year

Traveller type

Show reviews that mention

+
playa del
specialty restaurants
beach area
pools and the beach
hard as a rock
seafood restaurant
entertainment team
stale and musty
room smelled stale
beautiful grounds
staff was very friendly
good service
great food
  • Okay
    Dec 2018
    5.7

    Showing signs of age.

    The specialty restaurants were decent enough but be prepared to spend some extra cash if you don’t want their terrible house wine. Basically bad homemade wines.

    Rooms have a constant musty smell and show signs of ageing

  • Poor
    Jan 2016
    2.0

    Horrible

    There was nothing that i like from this place!!

    To start.. No valet...! Its all inclusive but the alcohol is of the cheapest out there.. The buffet was ehh.. The staff at the front desk were idiots! There was no help around if you needed something. This place is huge and the only way to get around was with a trolly or walk! Annoying!! And the rooms were outdated! I stayed at the hyatt on playa del carmen.. And it was waaaaaaayyyy better!! They made reservations for me.. They acomidated me with everything.. There was always someone there for everything!

  • Mediocre
    Jan 2016
    4.0

    Honeymoon like Monkeymoon??

    - Palmy - Grand hotel complex - Swim-up pool was nice - Nice shows at the bar - Minibar

    - NO WLAN - nervous staffs - to many antisocial gusts - Big price for people from EU as Canadian or US people - Room: Very BAD!!! I told them before "Honeymoon". The bathroom was not cleaned up! - Dirty ground, in room, bathroom, terrace - Patched mirror! - Hairs from prior hotel guests at the bed!! - Wine in bottle - 1 hour waited for an reserved Restaurant! - Many staffs couldn´t speak english or german! - Hole in the wall. Drop water to the ground! MEAL: - Gag me with a spoon! Never ever. - Canned fish :-)!!!!!???!!! - Expensive Shuttle bus to the city! No free shuttle!!!! Many 3 stars hotels in Playa del Carmen diposes this! - Hotel is very far from the city! - Hotel is in the near from the highway! - Cigarettes in hotel 8 $ ....in supermarket 3 $ ?!?!?!?!?!?

  • Good
    Jul 2014
    6.6

    The themes restaurants were very good, the water and eaches were also very nice. Lots of pools and always fairly easy to find spot with shade.

    I didn't like the whole reservation process for the themed restaurants, they would be full per the concierge and when you would show up the retaurants would be 1/2 empty. They required pants for guys for every themed restaurant which is a pain when it's 90 degrees at night. Everything is an upgrade and you even have to pay for internet. The whole resort is way too big and there limited elevators which is a real pain when you have small children with strollers

  • Okay
    Jun 2014
    4.3

    The drinks

    Everything else. Huge resort and no one helped us to our room or told us about the shuttle trolley. They got our room wrong TWICE...we had to chg rooms twice. The wait staff was always rushing us thru dinner... Which by the way had HORRIBLE FOOD! The buffet was ok ... Just ok. The bar always had a huge line yet only ONE bartender. All of the specialty restaurants were completely booked the day we got there and u can't reserve before u check in so we only had 9pm as a dinner option. We paid too much money for such mediocre service.

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About

Overview

Located in Playa del Carmen, this beachfront resort is in the entertainment district, 2 mi (3.2 km) from Grand Coral Golf Riviera Maya, and 2.2 mi (3.6 km) from El Camaleon Mayakoba Golf Course. Punta Esmeralda Beach and Mamitas Beach Club are also within 6 mi (10 km).

Expedia

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.5 Excellent

Based on 3,648 reviews

8.0

Location

7.7

Service

6.5

Beach

5.9

WiFi

Things to Know

  • Friendly atmosphere
  • Nice building
  • Pleasant hotel grounds
  • Friendly service

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Increased Accessibility
Babysitting or child care
Business centre
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Hot Tub
Outdoor pool
Scuba diving
Restaurant
Bar/Lounge
Beauty salon
Express check out
24 Hour Front Desk
Night club
Safe
Sauna
Free parking
Playground
Pool table
Designated smoking area
Storage available
Terrace/Patio
Elevator
Massage
ATM on-site
Child pool
Hairdryer
Cable or satellite TV
Air-Conditioned
Coffee shop
Pets not allowed
Steam room
Wedding services
Outdoor tennis
Grill
Rooftop

Location

Most Popular Landmarks

  • El Camaleón Mayakoba Golf Club 2 km
  • Parque Natural Tres Ríos 4.4 km
  • Mamita's Beach Club 5.6 km
  • Muelle Navega 6 km
  • Parque 28 de julio 6.5 km
  • Playa principal de Playa del Carmen 6.7 km

Playa del Carmen Travel Guide

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