Viceroy Riviera Maya, a Luxury Villa Resort

5 stars
9.1
Wonderful
based on 181 reviews
181 reviews
Playa Xcalacoco Frac 7, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa Xcalacoco Frac 7, Playa del Carmen, Quintana Roo
+52 984 877 3000
Wed 5/8
-
Thu 6/8
2 guests, 1 room
Building
Other
Bedroom
Hotel amenity
Bedroom
Living room
Bedroom
Pool
Bar
Pool
Bedroom
Patio
Outdoors view
Restaurant
Bedroom
Other
Restaurant
Bedroom
Bedroom
Patio
Beach
Bedroom
Other
Other
Bedroom
Restaurant
Gym
Bedroom
Bedroom
Restaurant
Bedroom
Bedroom
Outdoors view
Other
Outdoors view
Balcony
Patio
Other
Other
Patio
Pool
Spa
Bar
Outdoors view
Pool
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated on the shimmering white sands near Playa Del Carmen in Mexico, Viceroy Riviera Maya is an exclusive property. The resort has been voted the #1 hotel in Mexico and been listed in the top 20 hotels in the world by Travel & Leisure. There is a long list of amenities that guests can enjoy, including beach access, a pool with sundeck, yoga and fitness classes, poolside bar, concierge services, multilingual staff, and airport transportation.

There are seven different room classifications that can be booked. The stand-alone luxury villas include private terraces, plunge pools, and outdoor showers. They have king-sized beds with Egyptian cotton bedding. The Royal Villas include a private sunbathing deck, hammocks overlooking private plunge pools, and 1,000 square feet of living space. The Signature Villas are located closer to the water and include 1,400 sq. feet of living space. Premium Villas are 1,700 square feet and are extremely private. They include butler service and spacious dressing areas. The Ocean View Villas offer picturesque views of the Caribbean coastline. For even more space, guests can book the two-level Luxury Ocean View Villa, which encompasses 2,900 square feet and affords ocean views. The property also has beachfront villas that overlook the ocean.

La Marea restaurant offers contemporary Mexican dishes with a slight Mediterranean flair. Guests can also dine at the newer option called Coral Grill which is an open-air restaurant. There are spa services available at Viceroy Riviera Maya Luxury Resort with treatments that include Phyto-dermo-cosmetic products. Guests are also in close vicinity to Chichen Itza. The concierge can help book a tour with a professional guide.

9.1
Wonderful
181 reviews

Latest deals for Viceroy Riviera Maya, a Luxury Villa Resort

Wed 5/8
-
Thu 6/8
Luxury Room, bed type unknown
C$ 532
nightly with fees
Deluxe room, bed type unknown
C$ 595
nightly with fees
Luxury Room, 1 king bed
C$ 614
nightly with fees
Luxury Room, 2 queen beds
C$ 617
nightly with fees
Luxury Room, bed type unknown
C$ 633
nightly with fees
Luxury Room, bed type unknown
C$ 743
nightly with fees
Deluxe room, bed type unknown
C$ 762
nightly with fees
Luxury Room, 1 king bed
C$ 772
nightly with fees
Luxury Room, 1 king bed
C$ 778
nightly with fees
Luxury Room, bed type unknown
C$ 778
nightly with fees
Luxury Room, 1 king bed
C$ 780
nightly with fees
Luxury Room, 1 king bed
C$ 809
nightly with fees
Double room, bed type unknown
C$ 816
nightly with fees
Luxury Room, bed type unknown
C$ 1,309
nightly with fees
Standard Room, bed type unknown
C$ 1,580
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Viceroy Riviera Maya, a Luxury Villa Resort

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Wi-Fi available in all areas

Services and conveniences

  • Car rental
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Media and entertainment

  • Radio
  • Flat-screen TV
  • Library
  • Cable or satellite TV
  • CD player
  • Pay-per-view channels
  • TV
  • DVD player

Dining

  • Minibar
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Dining area

Pool and spa

  • Private pool
  • Massage
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Things to do

  • Gift shop
  • Eco tourism
  • Fishing
  • Scuba diving
  • Diving
  • Snorkeling
  • Windsurfing

Parking and transportation

  • Parking
  • Street parking
  • Airport shuttle (surcharge)
  • Valet parking
  • Private parking
  • Shuttle service (additional charge)

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Hypoallergenic
  • Allergy-free room

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Private beach
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press

General

  • Sea view
  • Garden view
  • Slippers
  • Telephone
  • Pool view

Bathroom

  • Shower
  • Hairdryer
  • Bathrobe
  • Private bathroom

Health and safety

  • First-aid kit
  • 24-hour security
  • Safe

Fitness

  • Fitness classes
  • Fitness centre

Bedroom

  • Wardrobe or closet

Reviews of Viceroy Riviera Maya, a Luxury Villa Resort

9.1
Wonderful
181 verified ratings
Wonderful
131
Very good
19
Good
12
Okay
7
Fair
2
Mediocre
2
Poor
8

Summary of reviews

Guests say
Guests consistently praise the exceptional service, describing staff as friendly, attentive, and accommodating. The pool and grounds are highlighted as beautiful and relaxing, and the restaurant receives high marks for food quality and variety. Many guests appreciate the spacious and comfortable rooms, as well as the tranquil, lush atmosphere of the property. While there are occasional mentions of dated infrastructure, high prices, and minor maintenance issues, overall, guests are overwhelmingly positive about their experiences, especially regarding service, amenities, and the relaxing environment.
AI-generated from customer reviews
Service10 out of 10
Pool9.5 out of 10
Atmosphere9 out of 10
Restaurant9 out of 10
Room Size8.5 out of 10
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Location

Playa Xcalacoco Frac 7, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club2.9 km
  • 5th Avenue3.3 km
  • Guadalupe Church3.8 km
  • O2 Mexico4.7 km
  • Mamita's Beach Club5 km
  • Mexico Blue Dream5 km
  • Beyond Diving5 km
  • La Fe5.1 km
  • Parque 28 de julio5.9 km
  • Albertos SCUBA6.2 km
  • Terminal Marítima de Playa del Carmen6.5 km
  • Aviario Xaman Ha7.1 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 008-007-001505/2025

Essential information about Viceroy Riviera Maya, a Luxury Villa Resort

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
February
C$ 1,016
C$ 888
Cheapest month to stay with an average 52% drop in price.
Most expensive month to stay with an average 104% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Viceroy Riviera Maya, a Luxury Villa Resort

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Viceroy Riviera Maya, a Luxury Villa Resort

  • If you’re after a cheap room at Viceroy Riviera Maya, a Luxury Villa Resort, then you should consider staying during the low season. The cheapest deals can generally be found in June and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Viceroy Riviera Maya, a Luxury Villa Resort, plan to stay on a Saturday or Wednesday. The most expensive day is usually Thursday.
  • The cheapest price a room at Viceroy Riviera Maya, a Luxury Villa Resort was booked for on KAYAK in the last 2 weeks was C$ 1,137, while the most expensive was C$ 1,137.
  • How long should you stay at Viceroy Riviera Maya, a Luxury Villa Resort? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Viceroy Riviera Maya, a Luxury Villa Resort

  • Where is Viceroy Riviera Maya, a Luxury Villa Resort located?

    Viceroy Riviera Maya, a Luxury Villa Resort is located at Playa Xcalacoco Frac 7, 6.3 km from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Viceroy Riviera Maya, a Luxury Villa Resort.

  • When is check-in time and check-out time at Viceroy Riviera Maya, a Luxury Villa Resort?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Viceroy Riviera Maya, a Luxury Villa Resort.

  • Does Viceroy Riviera Maya, a Luxury Villa Resort offer free Wi-Fi?

    Yes, Viceroy Riviera Maya, a Luxury Villa Resort offers free Wi-Fi.

  • How far is Viceroy Riviera Maya, a Luxury Villa Resort from the airport?

    Viceroy Riviera Maya, a Luxury Villa Resort is 19.4 km from Cozumel Intl. Viceroy Riviera Maya, a Luxury Villa Resort is 44.5 km from Cancun.

  • Does Viceroy Riviera Maya, a Luxury Villa Resort have a pool?

    Yes, Viceroy Riviera Maya, a Luxury Villa Resort has a pool on-site.

  • How does KAYAK find such great Viceroy Riviera Maya, a Luxury Villa Resort hotel deals?

    KAYAK scours the web for all room deals available at Viceroy Riviera Maya, a Luxury Villa Resort in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Viceroy Riviera Maya, a Luxury Villa Resort and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Viceroy Riviera Maya, a Luxury Villa Resort.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
86% cheaperCocos Cabanas8.9 Excellent (343 reviews)0.09 kmAdults only, snorkelling, Outdoor poolC$ 92+
3-star hotel
81% cheaper
Petit Lafitte
8.7 Excellent (838 reviews)0.14 kmOutdoor pool, Bar/Lounge, Coffee machineC$ 123+
4-star hotel
64% cheaper
Mvngata Beach Hotel
8.2 Excellent (647 reviews)0.15 kmPrivate beach, Outdoor pool, Fitness centreC$ 229+
1-star hotel
79% cheaper
HostPal Luxury Studio in Playa del Carmen
5.1 Okay (12 reviews)0.15 kmC$ 132+

Cheapest

See cheapest stays in Playa del Carmen
3-star hotel
86% cheaperCocos Cabanas8.9 Excellent (343 reviews)0.09 kmAdults only, snorkelling, Outdoor poolC$ 92+
3-star hotel
81% cheaper
Petit Lafitte
8.7 Excellent (838 reviews)0.14 kmOutdoor pool, Bar/Lounge, Coffee machineC$ 123+
1-star hotel
79% cheaper
HostPal Luxury Studio in Playa del Carmen
5.1 Okay (12 reviews)0.15 kmC$ 132+
3-star hotel
74% cheaper
Nick Price By Stella Rentals
1.25 kmFitness centre, Flat-screen TV, Free toiletriesC$ 170+

Most recommended

See most recommended stays in Playa del Carmen
5-star hotel
1% cheaperSecrets Moxche Playa Del Carmen9 Excellent (174 reviews)1.05 kmAdults only, snorkelling, Outdoor poolC$ 633+
3-star hotel
86% cheaperCocos Cabanas8.9 Excellent (343 reviews)0.09 kmAdults only, snorkelling, Outdoor poolC$ 92+
3-star hotel
81% cheaper
Petit Lafitte
8.7 Excellent (838 reviews)0.14 kmOutdoor pool, Bar/Lounge, Coffee machineC$ 123+
5-star hotel
57% cheaperThe Royal Haciendas All Suites Resort & Spa8.5 Excellent (805 reviews)1.33 kmBeachfrontC$ 276+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.4
6.3 km
Cozumel Intl
19.4 km

Everything you need to know for your stay in Playa del Carmen