Hotels near Ponce Mercedita airport

Hotels near Ponce Mercedita airport

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Mercedita (PSE) - Ponce, Puerto Rico
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Best hotels near Ponce Mercedita airport

Cleanliness
9.1
Comfort
9.1
Facilities
9.5
Location
9.4
Overall
10.0
Overall 8.9 Excellent
Based on 655 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
9.5
Location
9.4
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Location
9.4
Services
8.6
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.4
Services
8.8
Staff
9.5
Cleanliness
9.0
Comfort
8.8
Location
9.4
Services
8.3
Staff
9.2
Cleanliness
9.1
Comfort
9.2
Facilities
8.0
Location
9.3
Overall
10.0
Cleanliness
8.9
Comfort
9.0
Location
9.4
Services
8.3
Staff
9.1

Okay 4.0
Cons: We found and killed about 35 bugs in our bed. Looked like ants with long bodies. Maybe termites. Room had no windows.
Excellent 10.0
Pros: Beautiful boutique hotel with historical value and artistic structures in both external and internal design! The room was super comfortable and extremely clean. Staff was great with customer service. A lovely experience.
Cons: N/A
Excellent 10.0
Pros: The complete experience and character of the hotel was excellent
Cons: There was only street parking. No part lot for guests.
Excellent 9.0
Pros: Please make sure guest knows check in ends 10:30 PM. I arrived 1:00 am. Got message about no late check in. Called and they gave me an access code to get into the hotel at that time. Excelent service. Nice place. Nice surroundings
Excellent 8.0
Cons: Mattresses should be updated
Excellent 8.0
Pros: Location, staff went above and beyond, the balcony was great, the room was relatively clean¿
Cons: There was a roach (not too shocking, it is the island and those suckers are sneaky). The room was a bit small, but comfy. I would¿ve loved to have a coffee maker in the room.
Excellent 10.0
Pros: Hotel was clean and staff was friendly and helpful. Hotel is in an ideal location, parking was easy, and the hotel was within walking distance to many amenities to include, restaurants and gift shops.
Cons: No, everything was great!
Excellent 10.0
Pros: Old historic style. Very upscale and classy.
Excellent 10.0
Pros: Friendly staff
Cons: The hotel met the expectations fully
Excellent 9.0
Pros: Love the old look of the hotel
Cons: No plastic cups in the room
Excellent 9.4
Cons: Great boutique Hotel. Genuine old world ambiance, perfect location.
Excellent 10.0
Pros: The Hotel is gorgeous. The theme is well presented throughout the whole building. The bed is super comfortable. The room was really clean. The employees are super friendly. The Location is superb. My husband and I enjoyed a lot. We are planning to come back next year.
Excellent 10.0
Pros: I like its old world character. Almost like a movie set. Wish I had gotten some written history of the building.
Excellent 10.0
Pros: The bed was very comfortable. The bedroom was beautiful.
Cons: The Parkin lot
Excellent 10.0
Pros: Cleanliness and coolness
Cons: No
Excellent 10.0
Pros: The old character of the hotel. The best localization. Near everything.
Boutique Hotel Belgica - Ponce
Rated #1
8.9
Excellent 8.9
Based on 655 reviews
Details
Reviews
C$ 155

Cleanliness
9.1
Comfort
9.1
Facilities
8.3
Location
9.1
Overall
8.6
Overall 8.7 Excellent
Based on 1,044 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.3
Location
9.1
Overall
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
7.0
Cleanliness
9.1
Comfort
9.1
Location
9.2
Services
9.1
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.0
Comfort
8.7
Facilities
8.7
Location
8.9
Overall
8.6
Cleanliness
9.3
Comfort
9.2
Location
9.0
Services
9.1
Staff
9.2
Cleanliness
8.3
Comfort
8.6
Facilities
7.0
Location
8.5
Overall
8.0
Cleanliness
9.0
Comfort
8.9
Facilities
4.0
Location
8.6
Services
8.8
Cleanliness
8.8
Comfort
8.9
Location
8.9
Services
8.5
Staff
8.6

Excellent 10.0
Pros: All. Gently staff. Alejandro host at the pool were great.
Cons: Digital key out of service.
Poor 1.0
Pros: Absolutely nothing.
Cons: We had no maid service for the first 2 days. Beds were uncomfortable, stiff. Shower went cold sporadically. When we had any requests for more towels, or anything they took forever. The pool closed at 9pm, on their website it says 10pm. Needs remodeling, it felt like I was staying at a motel 6.
Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: The hotel very clean, food good, staff excellent….. highly recommended 🙌
Cons: Everything was perfect and meet our expectations
Excellent 9.0
Pros: Amenities and friendly staff.
Cons: My bathroom was a little dated but clean. Check in was great and staff were friendly and helpful. I accidentally booked my car rental in Ponce instead of the nearby location in San Juan. I called the resort to ask for a shuttle from airport to resort, was told they didn't provide that service. When I checked out I asked the same question and was told I could've received a shuttle ride for about $150. That was very upsetting b/c we paid $293 for an Uber. Other than that, I would recommend this resort.
Good 7.0
Pros: The pool and the service at Bohio restaurant.
Cons: I did not like the bathroom of my room.
Good 6.0
Pros: Location and staff
Cons: Rooms are very poorly maintained, rooms need major renovation-
Mediocre 2.0
Cons: I fell in the hallway because the floor was wet..they did nothing just filed a report and that's it. I hurt my knee and elbow. And overcharged for everything. I will never go there again
Excellent 9.0
Pros: Beautiful views. Clean pools, friendly staff, I enjoyed watching the big screen tv out in the outside bar area.
Cons: The price of the alcoholic drinks were pretty high 7 dollars for a beer and over 10 for a mixed drink is pretty crazy. Food prices were high as well. It cost 67 dollars for parkng during our stay. 11 dolars a day it should be free
Good 7.0
Pros: Staff was very nice
Cons: Check-in took over an hour. Rooms were supposed to be ready by three, it was after 5 rms we¿re not ready
Poor 1.0
Pros: Nothing!!!! The only person was really nice the front desk guy, other than that very Poot customer service.
Cons: The cleaning the worst
Excellent 9.0
Pros: The staff was accommodating and friendly.
Cons: Food prices were extremely high.
Excellent 10.0
Pros: Starting from front desk all the way to room service, waitresses, everyone super friendly. Loved the hotel.
Excellent 10.0
Pros: Everything best hotel in Puerto Rico
Excellent 10.0
Pros: Love the pool area is really beautiful and so relaxing
Poor 1.0
Pros: Location was ok
Cons: The beds and the noise and disturbances at 2-4 am
Excellent 10.0
Pros: Location
Cons: They control the a/c setting so the room kinda hot during the nite .. the hole week I was there they only cleaned the room on the last nite of our stay
Good 6.0
Pros: Pool, Buffet
Cons: Bed was bad, ants in room, sheets were dirty, Dogs barking late at night. $11 a day parking for self park in big lot that should be free.. Should only pay if you valet
Excellent 10.0
Pros: Excellent place to stay. Clean rooms, very roomy, nice staff.
Cons: Nope. Everything was perfect :-)
Good 6.0
Okay 4.0
Pros: If you have kids there is a lot for them to do. Slides, pools, bikes, put put...etc.
Cons: The rooms are old. Not updated. There was an old tub in the room. The grout in the restroom was black. The hotel was really loud on a Saturday night and I couldn’t sleep. I definitely didn’t feel like it was worth the nightly price
Excellent 8.0
Pros: Casino 24/7
Cons: Best place to stay at in Ponce
Excellent 10.0
Pros: Price
Cons: Na
Poor 1.0
Cons: Roaches Bed bugs Spiders in the bed Dirty beach Dirty facilities Rotten smells Mosquitos
Excellent 10.0
Pros: The pool and games that had
Cons: The location of room assign, very far from anything
Good 7.0
Pros: it was beautiful
Cons: the beach closes too early and we were unable to enjoy it as we were there on a working trip
Okay 5.0
Pros: Room space and cleanliness
Cons: Exterior was that clean and don't look like a 4 start hotel this hotel needs better management and maintenance
Excellent 10.0
Okay 5.0
Pros: Location
Cons: Was old and tired. Overalll cleanliness fell well short of What you would expect from a Hilton. There where a lot of cigarette buts and garbage on the grounds and in the corridor by the casino, and a constant rancid cooking oil smell in the main lobby.
Good 7.0
Pros: Hilton brand
Cons: hotel room assigned was old, humid odor, dogs in the yard
Okay 5.0
Pros: El mesero dd la piscina
Cons: El cuarto que me dieron fue de discapacitado, mi esposo mide 6 2 y. O cabia bajo la ducha, estabamos de aniversario y lo dijimos y ver un baño con una silla para bañarse todo adaptado no fue una buena impresion para celebrar un aniversario
Poor 1.0
Pros: Leaving...
Cons: Very expensive....
Excellent 10.0
Good 6.0
Cons: Aware with online purchase because when you arrive to hotel they will charge a resort fee, parking, and more taxes No water pressure in shower and Hotel food is expensive. The food we ordered by the pool was not hot when served. Waiters were below average
Good 7.0
Pros: The pool and hotel grounds were beautiful.
Cons: Outdated, we had ants in our room and found a few in the bed. The food, mediocre at best.
Good 7.0
Pros: The staff went out of their way to serve or help with any questions. The breakfast lunch buffet which is served Monday​ through Thursday was good and prices fair.
Cons: As with so many resorts in PR you have to pay for parking.
Good 7.4
Pros: The location , employees attendants and breakfasts.
Cons: The building and the landscaping need some improvements. Also so many fly in meals area.
Good 7.0
Pros: Loved the pool and all the amenities for kids. Close to malls and food.
Cons: Parking cost it's 11 dollars per car and the pool towels are in a bungalow that closes before the pool closing time
Poor 1.0
Pros:  
Cons:  
Poor 1.0
Pros: Hotel employee at coffee bar.
Cons: People at the pool after hours screaming and yelling. Went to front desk and was treated badly.
Mediocre 3.0
Pros: Honestly there is nothing good we can say about our experience
Cons: Entrance&Exit was always a problem,Casino staff never spoke to us as English speaking guest but always spoke to the Spanish speaking guest,Restaurant experience was not good at all,Overall cleanliness of hotel was poor, bathrooms not maintained
Excellent 9.1
Pros: The hotel is on a very nice property with lots of stuff to do.
Cons: The bathrooms need to be updated. Also, there were no washcloths. It is out of the way of everything else that Ponce has to offer.
Good 7.7
Pros: Views terrific. Good facility given location. Have to either like golf or need a place to stay on the southern part of the island. Best find for Ponce. Tourist taxes in PR are the killer. Rate quoted far less than reality.
Excellent 9.7
Pros: Very friendly and helpful staff and good restaurants; well-kept grounds and pools. Would be a great place for a family with kids!
Cons: There were really no negatives!
Okay 4.8
Pros: The pillows were plush and the bedding was comfortable. Toiletries and bathroom/shower were great.
Cons: The door to the room didn't shut completely - had to push very hard. Called guest services several times asking for the A/C to be fixed - it didn't work properly. Maintenance came but left due to an "emergency" and never returned. Also asked the TV to be fixed as it continued to shut itself off. This was not fixed either. Incredibly disappointed with the lack of A/C and non-working television and the Hilton's willingness to fix the problem. Once, while waiting to share the problems with guest services, we had to stand through the concierge having a personal phone call as we waited.
Okay 4.5
Pros: The different activities, like putt putt golf or the 3' chess set, were fun diversions near the beach.
Cons: Upgraded my room for a beach front but the beach is nowhere to be seen. They had a very nice hot tub, but the security guard started to harass us after midnight. The worst was finding out that the breakfast wasn't complimentary and then after I paid for the breakfast, the manager harassed us to show the receipt. The general pettiness of the hotel was a big turn off.
Okay 4.6
Pros: Room was nice
Cons: No one helped with luggage from parking to front desk Elevator broken was not directed to alternatives Beach not good
Hilton Ponce Golf & Casino Resort - Ponce
Rated #2
8.7
Excellent 8.7
Based on 1,044 reviews
Details
Reviews
C$ 286

Cleanliness
8.5
Comfort
8.6
Facilities
8.0
Location
9.0
Overall
8.3
Overall 8.5 Excellent
Based on 742 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
8.0
Location
9.0
Overall
8.3
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.5
Comfort
8.6
Location
9.1
Services
8.4
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
6.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
8.9
Services
8.4
Staff
8.9
Cleanliness
8.4
Comfort
8.5
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
8.4
Comfort
8.8
Facilities
9.0
Location
8.7
Overall
9.0
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.3
Staff
8.9

Mediocre 3.0
Pros: Location.
Cons: For raving reviews…. I’m not sure what people are accustomed to. I have a Jr suite and the price is ridiculously expensive for what I’m getting. My flight did arrive after midnight so our arrival was after 2am. Miguel was very friendly when I called and when I arrived. I didn’t feel like a nuisance arriving at such a late hour with questions. (This accounts for 1 star). We got to the room, immediately dissatisfied. Carpet stained, room not cool, dusty furniture. At 2 am that’s what we noticed. Morning came and there construction before 9 am. It seemed like next door??!!! There’s sunshine beaming through the heavyweight curtain in little spots and slits, turns out it’s an awfully old, ratted thing. Room service never came. Called. Was told we’ll get them up soon. Sorry. Later that evening, still no one. Next day, no one. Next day I stop at front desk and speak with Melany. I could tell she was annoyed with all issues i was bringing to her attention, but she remained pleasant. She told me I had not had a full service card completed…. I discussed how unsatisfactory the room condition and she told me she’d tell the hotel manager and have her call me and go through the room together after 2pm. (.5 star for this info). Never heard from the manager. Room service came, those things noticeable were dusted. Bed linens and bathroom linens changed. I have plenty of pics coming….day 7 still nothing from the manager on lowered rate or anything. Microwave a mess and horrible odor. Bird poop all over the balcony chairs—- it’s been a while since cleaned. The casino is cleaner. Someone cleans pool 7am every morning. Not too packed. Not too noisy. I could see pretty ocean. (.5 star). I’ll not return which is unfortunate. Great place for families- if you get the newer remodeled rooms I suppose. Oh the breakfast food horribly bland. It was so bad didn’t try lunch or dinner. Laundry facility on site.
Excellent 8.0
Pros: The pool area was excellent ,great view.
Excellent 9.0
Pros: Microwaves in the room.
Poor 1.0
Pros: Nothing
Cons: Cleanliness non existent
Excellent 8.0
Pros: Friendly staff and provide suggestions for dinner and activities for us to try.
Excellent 10.0
Pros: Bar/food staff.
Cons: no
Okay 5.0
Pros: No free breakfast. 😞
Cons: No free breakfast after being told there is free breakfast. It depend on the rate. Bathroom needs up keeping. Change the rugs and balcony doors are rusted and broken. Pool had mold. We stayed. 6 days and room was not cleaned.
Excellent 10.0
Pros: Very clean Pool area beautiful big pool beautiful amazing trees Very spacious pool area Staff is friendly and professional
Cons: None. All went well.
Poor 1.0
Pros: Nothing
Cons: Hotel was dirty. No cleaning.
Good 7.0
Pros: Location is great, great security officers on site,
Cons: Water on tile in main entrance / front desk been there for days day and night just a wet floor sign next to it (2 different areas) - I stayed for a week and they scheduled a light clean up 1 day before my departure. toiletries after 1st day upon request.
Poor 1.0
Pros: Absolutely nothing.
Cons: The worst hotel experience in my life! We had a homophobic encounter with staff at this hotel, in addition we did not get the pool access room requested. The carpet in the room was damp with stains and the room smelled. Pool was filthy with cracked paint.
Okay 4.0
Pros: The hotel is on top of a hill with beautiful views. The staff was very nice.
Cons: I have stayed in this hotel before and I always loved it but it was quite different this time. Not as clean as I remember. There was a big stain on the bathroom wall. They only clean the room once a week now because of Covid. Coffeemaker but no coffee.
Excellent 9.0
Pros: Almost everything Is excellent, and to be fair they presented us with a letter of apologies for been undergoing repairs,
Cons: The shower area needs to be fixed so that the water doesn¿t go out as there¿s noting to contain it inside the shower, easy fix not a big deal.
Excellent 10.0
Pros: Location
Excellent 10.0
Pros: Great staff!
Poor 1.0
Pros: Nothing at all it was very dirty is a very bad experience never again ¿¿¿¿¿¿¿¿¿¿¿¿
Cons: Everything at the hotel was horrible to dirty the bathroom disgusting they never change the bed sheets it was a nightmare
Okay 5.0
Pros: The view
Cons: We didn't have hot water and the smell on the bathroom like it hasn't been clean in a while
Mediocre 2.0
Pros: Location only
Cons: The description of the hotel had a restaurant they did not have a restaurant until Friday and Saturday so we didnt have dinner Wednesday night and Thursday night i said they had a pool the pool closed at five and was limited no hot water sink won¿t drai
Excellent 10.0
Pros: The location is great, the room was clean and comfortable, and the employees are very nice and looking forward to help you in everything.
Cons: Everything was good!
Good 7.0
Pros: View from the pool area
Cons: Far away from the ocean
Excellent 10.0
Pros: The location
Cons: The pool was closed and also the casino but it was because of the pandemic that we are currently dealing with
Excellent 10.0
Pros: Staff is a very good attention
Good 7.0
Pros: The Location, free parking and friendly staff.
Cons: The rooms need major overhaul. They are dated and have a bad spell to them.
Okay 5.0
Cons: The room the carpet looked thirty also did not like the humidity in the room and bed
Good 6.0
Pros: Has a restaurant. Quiet location.
Cons: Half the hotel has rooms with a spectacular view but unfortunately for me I got stuck with the crappier parking lot view, twice. Two different bookings. The price is too high. There's a casino and I don't like to gamble, never set foot inside.
Excellent 10.0
Pros: It was a wonderful experience
Excellent 10.0
Pros: Location, accessible, view and price
Cons: Everything I like
Good 6.0
Pros: Check in staff politeness.
Cons: Room service did not clean room...only beds were made and clean towels.
Good 7.0
Cons: No hot tub, no spa services, no beach access
Good 7.0
Pros: Staff was great
Cons: Rooms smelled like mildew, and the carpets felt wet
Poor 1.0
Pros: Nothing
Cons: First thing I saw was when I opened the door was a huge death cockroach on the floor room smell like there was a lot of them
Excellent 8.8
Cons: Nosey Gambleing next to sleeping area.
Poor 1.0
Pros: great view
Cons: mold in room,funky order when air conditioner was turned on,dusty mold on carpet and wall by corner of bed,problem was not fixed by staff
Good 7.0
Pros: Price
Cons: They forgot to clean our room.
Good 6.8
Pros: Comfort of rooms
Cons: Pool out dated casino staff unfriendly
Holiday Inn Ponce & Tropical Casino - Ponce
Rated #3
8.5
Excellent 8.5
Based on 742 reviews
Details
Reviews
C$ 220

Cleanliness
8.3
Comfort
8.3
Facilities
8.2
Location
9.1
Overall
8.5
Overall 8.3 Excellent
Based on 1,050 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
8.2
Location
9.1
Overall
8.5
Cleanliness
8.0
Comfort
7.0
Facilities
7.0
Location
9.0
Overall
4.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.2
Comfort
8.2
Location
9.0
Services
8.1
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.8
Facilities
8.3
Location
9.2
Overall
8.8
Cleanliness
8.5
Comfort
8.4
Location
9.1
Services
8.3
Staff
8.8
Cleanliness
8.5
Comfort
8.7
Facilities
8.6
Location
9.2
Overall
8.6
Cleanliness
8.2
Comfort
8.1
Facilities
6.6
Location
9.2
Overall
7.3
Cleanliness
8.4
Comfort
8.4
Location
9.2
Services
8.2
Staff
8.9

Excellent 10.0
Pros: The property is very clean and very accessible to the turístic places.
Good 7.0
Pros: Ease of check-in.
Cons: Expected a lot more, but I guess the years have made this Hotel a bit dated. Wish the Casino was open later and served alcohol. Also wished there were better restaurants inside the hotel.
Good 6.0
Pros: The room was very clean and a great location
Cons: No hot water for the shower
Excellent 10.0
Pros: Very well located, the plaza right in front becomes a magical place full of history and music at night and during the day with its water fountains and great coffee around you just don’t want to leave. The room was super clean and the bed was very confortable, the pool was only for us the day we stayed, it is super clean and modern, we enjoyed the outdoor music too. The employees are very friendly. The restaurant was another great surprise, the ambiance is so unique and the next day the coffee shop had amazingly good Egg Benedicts and Mexican hot chocolate, a perfect ending for our short but very romantic anniversary getaway.
Good 6.0
Pros: The old part of the hotel is very charming. The staff are all exceptional. This is the second time we stayed here but the first time in the new building. The room is very clean.
Cons: I am not a fan of the new building. It just wasn¿t on the same level as the old building. I will more than likely stay here again in the future because of the staff, cleanliness and location. But I will be sure to book it in the historic part.
Excellent 10.0
Pros: Customer Service- they are real professional and make you feel comfortable on a friendly full of attention environment.
Cons: No
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 9.4
Pros: There is not o e thing I did not like
Excellent 9.7
Pros: Un hotel muy acogedor con un área de recibidor con el encanto de las estructuras antiguas coloniales pero con todas as comodidades de un hotel moderno. Tiene Casino, estacionamiento, piscina, WiFi, restaurante y "coffe shop"/ cafetería muy acogedor.,
Cons: Las camas son un poco muy duras para mi gusto ya que prefiero las camas de memory foam.
Excellent 8.0
Pros: Well located, nice casino, clean rooms.
Cons: Outside noise. Need a refrigerator.
Excellent 8.2
Pros: Clean, comfortable, nice restaurant
Cons: Need water in the room and a bit better service from parking staff
Excellent 8.0
Pros: Being on the central square is a major asset for this property. Lola's is also a great dinner choice. The front part of the property is quite historic.
Excellent 10.0
Pros: Very Good Hotel for the rate.
Cons: N/A
Excellent 10.0
Pros: The location was in the center of the historic plaza, therefore, walking to see the sites was perfect. Parking in the hotel lot, adjacent to the building and casino entrance was safe, secure and convenient. Dining in their restaurant LOLA, was top notch, casual, but fine dining for sure, was excellent and a part of the hotel, besides the courtyard pool. The diverse menu was outstanding as well as the quality of the food!! Service was outstanding as well. The casino was more expansive than I thought and part of the hotel, but not detectable from the actual residential side of the hotel; great and discreet.with good security. The coffee shop/cafe was outstanding and adjacent to the lobby. All staff were excellent, cordial, attentive and pleasant.
Cons: The late night life across the street was not truly disturbing, (if you kept your air conditioning on), but could have been more quiet had the front lobby doors been closed. Room 226 was an absolutely wonderful room, but the sunrise comes directly through the front door, stained glass arch onto our faces (maybe a darker stained glass?). My only true complaint (although inexpensive) was that the parking fee should have been free to patrons of the hotel.
Good 6.0
Pros: The refund I received once I spoke to the manager.
Cons: We arrived very late at night to a hotel room with no A/C. We were moved to another room for the night while they fixed the AC. The problem was the room did not have hot water. Once we returned to the original room we had the hot water did not work for the remainder of the stay. We paid way too much to not have simple comforts like AC and hot water especially traveling with two small children. Additionally, there was SO much street noise you were barely able to sleep and the bathrooms were covered in mold. Will NOT stay there again.
Excellent 10.0
Pros: I like the location
Excellent 8.0
Pros: the check in and out process was fast and friendly a lot of local attractions to see rooms were clean and spacious casino open 24 hrs across from hotel
Cons: noise from the outside we found out the bathroom has a window that lets in a lot of noise make sure to keep the bathroom door closed to keep most of the sound out
Ponce Plaza Hotel & Casino - Ponce
Rated #4
8.3
Excellent 8.3
Based on 1,050 reviews
Details
Reviews
C$ 155

Cleanliness
7.6
Comfort
7.3
Facilities
7.1
Location
9.0
Overall
6.4
Overall 7.5 Good
Based on 877 reviews
Cleanliness
7.6
Comfort
7.3
Facilities
7.1
Location
9.0
Overall
6.4
Cleanliness
7.2
Comfort
7.0
Location
8.8
Services
6.9
Staff
8.3
Cleanliness
8.0
Comfort
7.1
Facilities
7.8
Location
9.0
Overall
6.6
Cleanliness
7.7
Comfort
7.1
Location
9.0
Services
7.2
Staff
8.3
Cleanliness
7.6
Comfort
7.5
Facilities
4.0
Location
9.1
Overall
4.0
Cleanliness
8.5
Comfort
8.3
Facilities
6.0
Location
9.5
Overall
7.0
Cleanliness
8.1
Comfort
7.7
Location
9.1
Services
8.0
Staff
9.0

Okay 4.0
Pros: The food and lobby and Kevin.
Cons: The rooms need to be remodeled and cleaned properly. They didn’t make sure the rooms were properly stocked. The front desk wasn’t really helpful for information or helping order cabs or taxis. The towels were dirty and stained. The curtains were dusty and old and carpet dirty. Dirt behind the bed and mattress. The mattress is EXTREMELY uncomfortable.
Excellent 8.0
Pros: Amazing place to stay, great staff including the valet parking personal. I love this hotel, is in the center of Ponce near of a few interesting places to be. Highly recommended for people who like to meet Ponce and the south of Puerto Rico.
Cons: No pool service.
Excellent 8.0
Pros: The staff was very professional and very accesible. The Belares Restaurant its amazing, I loved the duck main entree. The bar staff service was faster in every moment. The staff from the valet parking are very exceptional, in overall I love the hotel and I hope to come back soon.
Cons: No service at the pool area.
Okay 4.0
Pros: Walkable distance to restaurants
Cons: The only updated part is the lobby, rooms are old, dirty and have an odor
Excellent 9.0
Pros: Beautiful, very well maintained old hotel.
Cons: Not very good staff. Not responsive, Not very friendly, they do not appear to enjoy their job
Excellent 9.0
Pros: I liked the location, walking distance from restaurants, and iconic areas in Ponce. The hotel itself is living HISTORY!
Okay 5.0
Pros: That is was close to downtown
Cons: That the first couple days the water was cold and there was rifgerater or barely channels to watch tv
Okay 4.0
Pros: The staff
Cons: The sheets were stained with blood and way too much marijuana smoking inside and around the poll area
Okay 4.0
Pros: Close to hospital and plaza
Cons: Original room was dirty mildew in the bathroom, broken hair dryer. Second room was better, tub leaked to the floor below. Third room was excellent.
Poor 1.0
Pros: The location.
Cons: It is mostly unkeep and it shows on almost every aspect of the operation. The elevator was out of service and we had a 3rd floor room. My wife walked in the room with white socks only to find the next morning they were gray, meaning the carpet was filty.
Excellent 9.0
Pros: Great location. Friendly staff.
Cons: Promotion said that the room has a small fridge, but is not true.
Excellent 8.0
Pros: The lobby is so trendy and the ppl super friendly.
Cons: The shower has very low pressure and it does not come out good. Also the shower is very small. No phone in the rooms.
Excellent 10.0
Pros: Hotel Melia is Stunning and Grand Beautiful outdoor Pool The Staff was Very Charming and Nice Will Definitely go Back
Mediocre 3.0
Pros: Location
Cons: The room was very outdated, it was very noisy not only from the outside of the Hotel , from the inside too, the hallways and areas.
Excellent 8.8
Pros: Las habitaciones necesitan más cariño. La remodelación luce muy bien, alegre y acogedor. La atención esmerada, gracias a Yashira. Lo mejor, la ubicación.
Excellent 8.2
Pros: Location.
Cons: Never received clear information about the restsurant.
Okay 4.0
Cons: the room was outdated and not clean. The need remodel each room and maintain the areas of the hotel like for the example the pool and cafe area.
Excellent 8.8
Cons: 100% Like
Good 7.1
Pros: The hotel was in a good location within Ponce. The staff were friendly and having parking nearby was a plus. The courtyard was also nice and we really enjoyed the rooftop bar. We were there for a wedding and it was nice celebrating at the bar after the reception. This was the highlight.
Cons: The rooms are way outdated with green carpet and old tvs. There was nothing special about htem. Also, there is a loud bar/club across the street that kept us awake until they closed around 2 am.
Okay 4.0
Pros: The best part was 2 free sangrias and lattes were included with the stay, but it ends there.
Cons: The walls and ceilings were significantly cracked, the bed sheets were very dirty, the smell of the place was very bad, and the bed was extremely lumpy and uncomfortable.
Good 7.0
Pros: Service and personnel overall was good
Cons: The hotel rooms are a little bit small. Also power and water service went out so we ended up leaving the hotel because had been already 4 hours without any power and they didn't know when it will return. No elevator service was available and no A/C and even the water went out.
Meliá Century Hotel Ponce - Ponce
Rated #5
7.5
Good 7.5
Based on 877 reviews
Details
Reviews
C$ 184

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