Tropical Lagoon Resort

San San, Port Antonio, Jamaica
+1 876 993 7717

Cheapest
rate per night

7.7

Good
based on 19 reviews
Tropical Lagoon Resort - Port Antonio, Jamaica
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Expedia C$ 193
Travelocity C$ 205
EXPHOTELWHISKY C$ 221
Expedia
Travelocity
EXPHOTELWHISKY

Good to know

Value for money 7.0
Distance to city centre 6.9 km
Location rating 8.8
Nearest Airport Kingston Norman Manley
Distance to airport 49.1 km

Rooms

Check-in
Check-out

Double Rooms

C$ 225+

Bed type
Provider
Nightly base price
Unknown
C$ 225 per night
Unknown
C$ 239 per night

Reviews

Traveller rating

25
11
3
5
0

Time of year

Traveller type

Show reviews that mention

+
  • Okay
    Feb. 2020
    6.0

    Fantastic staff and very helpful, but this place could use an upgrade. Definitely not getting the value of what price paid for. No WiFi in rooms. Barely had a cook/chef, small variety of selections. No Bar. The "cook" was the server, cook and maybe could get you a beer. Just seemed way overpriced unless some major upgrades occur. My guess is years ago it was managed better.

    No WiFi. The uphill walks everywhere. No chef/cook/waiters. No bar. For the price paid this was not worth it.

  • Mediocre
    Nov. 2019
    3.8

    Just the view was nice

    For 160$ a night you get a very dirty room without towels, toilet paper, only cold water also in the shower and the water was coming out with just low flow. The furniture is older than my grandma and in bad shape. No bulk in the two trash cans. The cushions smell like they were never washed. Also many defect walls in the so called resort are there. Unmotivated staff except the elderly gent and the cook. The entrance to the blue lagoon is dangerous to walk down, nobody is taking care of the walkway and the beach. We never spend so much money for such a bad experience, we felt hornswoggle. This place needs a total new management and better care. And please don’t apologize on booking because you definitely know what your guests get.

  • Excellent
    Sep. 2019
    9.6

    It was beautiful and quiet

  • Mediocre
    Aug. 2019
    2.5

    Private access to the Blue Lagoon

    Breakfast was plain white toast and scrambled egg. When we asked for marmelade we were presented with 2 tiny packages. When we said thank you, we were told that we had to choose one (!!!) of them. Outrageous! How on earth did this hotel get 4 stars??? 150$ a night for shabby rooms, dirty showers and rude staff. Most of the hotel turned out to be a construction site. The room next to us was being renovated and loud and rude construction workers were looking through our window all the time. They were supposed to rent out canoes for free to hotel guests from 9 o'clock in the morning. When there was nobody there at 9.30 after a 30 minute wait, we left and checked out. Never again!

  • Excellent
    May 2019
    10.0

    To start, the East Indian Suite is gorgeous and has an incredible view that overlooks the bay. The staff is super welcoming and so nice! We enjoyed a candlelit dinner run ENTIRELY by Jamey, the chef at the restaurant. We highly recommend going there even just to try his food (the mashed potatoes!!!!) Thanks again Jamey and everyone for making our stay special!

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About

Overview

With a stay at Tropical Lagoon Resort in Port Antonio, you'll be a 1-minute drive from Blue Lagoon and 7 minutes from Boston Bay Beach. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.7 Good

based on 19 reviews

8.3

Cleanliness

7.6

Comfort

8.0

Staff

7.0

Value for money

Check in

1:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free breakfast
Free Wi-Fi
Car rental
Internet
Concierge service
Meeting/Banquet facilities
Room service
Outdoor pool
Snorkeling
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Safe
Airport shuttle (surcharge)
Free parking
Private beach
Non-smoking rooms available
Terrace/Patio
Disabled Access
Rooftop
Massage
Business centre
Laundry facilities
Laundry service
Child pool
Beauty salon
Hairdryer
Babysitting/child services (surcharge)
Pets not allowed
Wedding services
Cable or satellite TV

FAQs when booking at Tropical Lagoon Resort

Where is Tropical Lagoon Resort located?

Tropical Lagoon Resort is located at San San, 6.9 km from the centre of Port Antonio. Winnifred Beach is the closest landmark to Tropical Lagoon Resort.

When is check-in time and check-out time at Tropical Lagoon Resort?

Check-in time is 1:00 PM and check-out time is 12:00 PM at Tropical Lagoon Resort.

Does Tropical Lagoon Resort offer free Wi-Fi?

Yes, Tropical Lagoon Resort offers free Wi-Fi.

Does Tropical Lagoon Resort offer free parking?

Yes, Tropical Lagoon Resort offers free parking.

Does Tropical Lagoon Resort offer free airport shuttle service?

No, Tropical Lagoon Resort does not offer free airport shuttle service.

How far is Tropical Lagoon Resort from the airport?

Tropical Lagoon Resort is 49.1 km from Kingston Norman Manley. Tropical Lagoon Resort is 66.9 km from Ocho Rios Boscobel.

Can you bring pets to Tropical Lagoon Resort?

No, pets are not allowed at Tropical Lagoon Resort.

Does Tropical Lagoon Resort have a pool?

Yes, Tropical Lagoon Resort has a pool on-site.

Photos

All Photos (35)
Bedroom (15)
Pool (2)
Restaurant (1)
Balcony (1)

Location

Most Popular Landmarks

  • Winnifred Beach 1.1 km
  • Boston Bay Beach 3.3 km
  • Trident Castle 4 km
  • Blue Lagoon 6.2 km
  • Portland Parish Church 6.9 km
  • Fort George 6.9 km

Getting Around

Kingston Norman Manley 49.1 km
Ocho Rios Boscobel 66.9 km

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Hotels Jamaica Port Antonio Tropical Lagoon Resort