Daily cleaning, installation of cabin HEPA filters on flights to Kingston
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|September||Best time to beat the crowds (6% less expensive on average)|
|December||Most popular time to fly (16% more expensive on average)|
Average price round-trip
|C$ 770||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 401||or less|
Good deal one-way
|C$ 205||or less|
WestJet, Air Canada and Caribbean Airlines have waived their change and cancellation fees on flights to Kingston Norman Manley. Confirm policies on booking site.
|Flights from Toronto||4h 11m|
The cheapest airline ticket to Kingston from Canada in the last 72 hours was C$ 280 one-way, and C$ 544 round-trip on the route from Toronto to Kingston. The most popular route is from Toronto to Kingston and the cheapest ticket found on this route in the last 72 hours was C$ 544 round-trip.
In general from Canada, Air Canada, Caribbean Airlines and WestJet fly the most to Kingston. The most popular route is from Canada, and Air Canada, Caribbean Airlines & WestJet fly this route the most.
Kingston Airport is 8 kilometres from the centre of Kingston. View on Map.
Kingston is served by Kingston Norman Manley Airport, also commonly referred to as Jamaica, Norman Manley, Norman Manley Intl, or simply Kingston Airport. The airport code is KIN.
Usually, the lowest prices are found on flights leaving at noon. To get the best price, you should avoid flying to Kingston in the evening
If you are travelling with small children, make sure to stop by one of the several baby rooms in Kingston Norman Manley Airport. These rooms have change tables, nursing areas and comfortable chairs, making them a tranquil and private space to tend to kids after a long flight.
The Spanish Court Hotel is a stylish 4-star choice that is a 20-minute drive from Kingston Norman Manley Airport and a 15-minute walk from the popular Bob Marley Museum. The Jamaica Pegasus Hotel is a modern option that is a 25-minute drive from the airport and a 3-minute walk from Emancipation Park.
The easiest and quickest way to travel from Kingston Norman Manley Airport to downtown Kingston is either by renting a car or taking a taxi, as the drive is only 30-minutes without any additional traffic. If you opt to use public transportation instead, such as the local bus, the trip will take upwards of 40 minutes.
Kingston Norman Manley Airport is located just over 14 kilometers from Fort Charles. When driving between these two locations, the trip takes approximately 15 minutes in good traffic. When using public transportation, like the local bus, it takes 20 to 25 minutes.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Kingston.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Kingston is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Kingston with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Kingston up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Proper communication"
Pros: "non stop flight"
Cons: "Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good."
Cons: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"
Cons: "You guys didn't allow me to get in this plane and i missed my flight."
Cons: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."
Cons: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."
Cons: "Add A Display Board For When Cabin Sections Are Boarding"
Pros: "Our flight crew were great. Pilots were great too."
Cons: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"
Pros: "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Cons: "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."
Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."
Pros: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Cons: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."
Cons: "No food on board and we were hungry"
Pros: "Friendly crew."
Cons: "Slow boarding."
Cons: "No charging outlet."
Pros: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Cons: "Boarding was somewhat unorganized"
Pros: "The crew"
Pros: "Flight was on time/ early."
Cons: "Have hot water for coffee and outlets for phones"
Pros: "The kind staff"
Cons: "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."
Pros: "got there on time, no delays. very smooth"
Pros: "Boarding was smooth, attendants were nice and informative, and everything was on time"
Cons: "A three hour delay on the first flight and a hour delay on the second..."
Pros: "Crew was friendly!"
Cons: "Plane wasn’t clean"
Pros: "The movie selection was good"
Cons: "Instead of a flight from Toronto to Atlanta.. it was a flight from Seattle to Atlanta, and I only had 45 mins to get to boarding because of the last minute flight changes."
Cons: "Customs massively backed up. Somewhat disorganized"
Cons: "Flight left 2 hours late. Did not get adequate cabin service. Put in the back in an awful seat."
Pros: "Airline and airport staff were great"
Cons: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."
Pros: "On Time. Nothing else to say,"
Pros: "Friendly, leg room, on time."
Pros: "There was nothing I liked about this flight."
Cons: "Everything from beginning to end was horrible. They messed up on our seats so I couldn't sit with my parents who are both elderly and need my assistance. The flight attendants were rude (no greeting, no smiles). My TV did not work and my tray for food was dirty."
Pros: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Cons: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Pros: "Delta did find us a new route to get us to our final destination after west jet booked on a flight that was already sold out ."
Cons: "We had to add on an extra connecting flight . We had to then fly from Toronto to Detroit then on yo Atlanta ."
Pros: "Flight went off pretty well. On time no complaints."
Cons: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."
Pros: "The flight was pretty empty so my entire row was empty so very comfy and it was the new bigger plane so lots of carry on room too."
Cons: "Nothing...I have no complaints"
Pros: "The crew tried their best. The seats were average. The food ok."
Cons: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"
Pros: "Delta flew their way back into my heart this time around"
Cons: "have to wait 2 days for the flight, so i would say that's a pretty objective zero rating."
Pros: "Staff, Ease of boarding"
Cons: "Bring back in flight meals, please"
Pros: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"
Cons: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."
Cons: "Temperature was too cold"
Pros: "The food"
Cons: "No entertainment"
Cons: "West Jet gave me a "fake" ticket delta would not let me board missed the flight I had to wake up at 3am to catch. This is after I finally made it to my hotel last night at 11:30 pm. This is completely unacceptable. NEVER AGAIN IN MY LIFE WILL I EVER FLY WITH THIS COMPANY!!!!"
Pros: "Once again, the people were friendly, but I did not really experience much since I went to sleep as soon as the plane took off. I did, however notice that the seats reclined a little more than normal (which was amazing for me). I had a comfortable flight and caught a great nap."
Pros: "The flight attendants were helpful, the flight was smooth."
Cons: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."
Pros: "The flight attendants were great! Super friendly and helpful with everything!"
Cons: "I'd love slightly larger snack portions."
Pros: "The flight being on time, friendly staff, clean aircraft.i"
Cons: "It was a morning flight from Toronto to Omaha via Minneapolis and unfortunately coffee wasn't served. Or maybe it got over."
Pros: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"
Cons: "The boarding process was chaotic, half the time the staff did not use the PA system. They were not clear on who needed to do a passport check. Started to read names off then just gave up and said "a lot of you""
Pros: "aircraft was new, clean, and with many new amenities that are appreciated - device charging, Internet access. The crew was great."
Cons: "The seats are tough after a few hours of siting. Children screamed throughout the flight. To the crews credit, they recognized the issue, and suggested a move to empty seats. However,there was a screaming and coughing child behind these seats also. Perhaps grouping families to a section would help?"
Pros: "Full flight, so the usual boarding slowness, but the ground and flight crews were very good and made things easy."
Cons: "Boarding. But that’s the reality of travel these days."
Pros: "Crew was great."
Cons: "Communication as to why we were promoted to premier seats and service."
Pros: "Didn't see much of crew. Food was crazy expensive for what it was."
Cons: "Better food for price, or an option to pre-book a proper meal at time of buying ticket. Plane was cold and no blankets."
Pros: "Crew was great! Seat space was a bit tight"
Cons: "Little more space and leg room"
Pros: "The washrooms"
Cons: "Entertainment. There was none! The seats could have been more comfortable"
Pros: "Didn’t make my flight"
Cons: "If the app didn’t send me a message saying my flight had been delayed when it was in fact on time."
Pros: "Crew were very caring. Seats were OK"
Pros: "Boarding was easy, crew was pretty friendly and we reached London an hour early which was brilliant."
Cons: "Maybe let us know in advance that there's no TV's in the plane, or meals. Leg room for someone who's 6'4" is non existent, especially when the person in front of you puts their seat back."
Cons: "Flight delay so far 2 hours"
Pros: "i was pretty comfortable being in an aisle seat"
Cons: "didn’t love the lights coming on in the middle of the night"
Pros: "Consistencies on bagage claim info, and changes in boarding gates."
Cons: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
Pros: "Good crew."
Cons: "My tv screen was not working. I did not have anything to watch my entire 6 hours flight from Toronto to San Jose California. My connecting flight/airline was changed on the day of my flight. Not really a problem as the time was the same."
Pros: "organic bars, hot green tea in real mug, friendly staff"
Cons: "no entertainment or WiFi and seats did not recline."
Pros: "The crew was exceptional..service was implacable .was my 2 year old son first time flying..sns6he was in awe...the ladies made him feel loved and welcome."
Pros: "Punctuality and smooth flight"
Pros: "Neriande (who issued the boarding passes & took checked bags) and her colleague At the check in desk were amazing - actually going behind the scenes to find a gate checked bag that had been wrongly named and was headed for Toronto when we were headed to LONDON GATWICK"
Cons: "Faulty weather radar on a stormy evening cancelled our WestJet PREMIUM ECONOMY flight. After deplaning and waiting for all passengers without checked bags to be rebooked, we eventually were on our way by car from LGA to JFK airport to meet a British Airways ECONOMY flight with only minutes to spare"
Pros: "WS Care Center staff Minmico (think it was her name) arranged the 4:15 flight instead of the 6 pm flight but only because I requested her to check that flight when I returned to the CC to find out if it was possible to get on an earlier flight. I should have been advised when I first arrived at the CC from my delayed flight from Toronto that I could check back at the CC to see if there was a cancellation. Minmico allowed me to use her phone a couple of times to call my husband to advise him of the changes in my flight, which was very helpful. She tried hard just prior to the flight departure to have my bag delivered to the 4:15 flight but was unsuccessful. She gave me food vouchers, which I liked. I also thought the WS CC staff in Abbotsford was very helpful explaining the process for making a baggage claim when my bag didn't arrive due to my last minute flight change - the $100 voucher was appreciated when I picked up my bag the next day."
Cons: "Had to sit in the plane for almost 2 hours because the computer was being fixed on the plane. Crew did not communicate in a timely manner about when we would be flying.The plane should not have been in operation if the computer didn't work and passengers should not have had to wait on the plane for two hours while it was fixed. I missed my WS connecting flight to Abbotsford from Calgary and was only rescheduled on a plane departing 6 hours later! No one at WesJet Care suggested there may be a cancellation on an earlier flight - I had to arrange it by returning to the WS Care Center. I just barely made it onto an earlier 4:15 pm flight but without my bag which was put onto the later 6 pm flight. I chose to return the next day to pick up my bag."
Pros: "I got the executive treatment"
Cons: "Flight was delayed due to a tire change. That’s no big deal, but the crew did not accurately keep us updated on the actual loading time in order for me to arrange my pickup upon arrival in Winnipeg."
Pros: "Crew was kind and friendly. Good leg room."
Cons: "Flight was delayed by two hours. There was a change in gates and aircraft. The gate was too small for the amount of people boarding. Families were separated due to the change of aircraft. Few updates of the situation while waiting."
Pros: "very nice."
Pros: "Staff was friendly and very helpful. Made sure you were well looked after. The entertainment was top notch as well, but would have preferred a tablet or seat screen for international flights."
Cons: "I upgraded to Plus for my flight and I expected more leg room, because I am 6'5. I felt cramped and couldn't sleep. Emergency exit would have been better. My neck hurt after the flight because you have to look down at your phone the whole time while watching movies. Food was mediocre, it wasn't top of the line. Wont fly westjet again."
Pros: "Embarkation staff were helpful"
Cons: "No better than AC Rouge which I deplore"
Pros: "Efficient service - boarding and arrival were on time."
Cons: "We couldn't take the flight as Westjet could not get us there on time and would not hold the flight ...... see above"
Pros: "The flight was not cancelled in spite of poor weather"
Cons: "Flight on tarmac for 2 hours after loading passengers no word regularly from pilots or anyone for a long time. Baggage loading and no accountability for huge delays for lost luggage containers? Who is the logistics team? This is not the first time westjet has provided poor service on their international flights. Training if ground staff onsystems is poor. He guest services at tronto openly claimed they did lot know how to operate certain screens for transactions."
Pros: "Speed of Service"
Cons: "Wish flight attendants were demonstrated more interpersonal skills."
Pros: "I was traveling with my 11 month old daughter and everyone went out of their way to assist us and I didn't feel like a burden to them. When she was sleeping on my lap during the flight they even brought me my meal in portions so I didn't have a huge tray to balance over my baby."
Cons: "Everything was great"
Pros: "Excellent Flight to London"
Cons: "Typical Econofare - pay piece meal for everything including a checked bag."
Pros: "It was overall ok , but over all disappointing that west jest became such a budget airline."
Cons: "I’m disappointed that west jet became such a budget airline, it used to be my favourite. Now there’s no monitors, you got to use up your own power from devices. I prefer to save my battery when travelling."
Pros: "Free upgrade and gate check!"
Cons: "No checked bags or meals for economy passengers"
Pros: "It was very enjoyable all round."
Pros: "Very cheerful and friendly crew. Made the journey very enjoyable."
Pros: "The Crew was excelent, WestJet has the best crew, very courteous and helpful unlike disgruntal AA crew. They also have the best price deals available. I highly recommend this airlines. Thanks"
Cons: "No entertainment unless you buy one of their tablets. Unerstandable given the type of fleets they use."
Pros: "I made it sure my destination safely."
Cons: "When I drove up Toronto’s Pearson Airport, I expected the usual check-in process upon entry for my flight from Toronto to Warsaw (with connecting flights in Halifax and Frankfurt). However, my first surprise, despite me asking ahead of time, was that my small check-in bag would could $100 CDN instead of the $25.00 I was quoted. Despite the WestJest/Condor representatives best effort, I was told that I would, unfortunately, have to pay for the baggage despite the quote I was given. I paid the fee, was given tracking numbers, and asked for my boarding passes. I found it odd that my final flight from Frankfurt to Warsaw did not print out. I asked if this would be a problem for me and my bags arriving on timed, and I was told it would not be, as it is sometimes the case that passengers have to print out boarding passes at the next stop. I flew to Halifax and asked for a boarding pass from Frankfut to Warsaw (which I was told was still a Condor plane), and it was printed for me. Upon arriving in Frankfurt and waiting patiently, something inside caused me to ask about the status of my bags. To my utter shock, and the genuine honesty of my Condor representative in Germany, I was told that my next flight would actually be LOT (Polish Airlines) flight, and that my bags needed to be picked up from baggage claim and checked into my LOT flight. With less than 10 minutes left before boarding and the suggestion of an honest Condor official I was told not to bother trying to go to baggage claim and fill out a missing/delayed baggage claim at LOTs station in Warsaw Chopin Airport. At no point, despite my asking, was I ever informed about having to re-check bags I paid $100.00 to check-in. Moreover, at no point was I told that, on my flights from Toronto to Frankfurt, that everything from simple entertainment to food would cost significantly high cost (in Euros) to purchase. Be aware of these issues fellow travelers, and make sure you pay for food and entertainment (ahead of time) and make sure ALL your bags will be on WestJet/Condor planes or they will NOT be transferred!"
Pros: "The flight is decently cheap"
Cons: "Everything else is not really pleasant for a long distance travel. I've never felt more uncomfortable in my life during a flight. But i suppose you get what you paid for."
Cons: "No meal on the plane"
Pros: "Crew was great."
Cons: "Crazy delays into La Guardia from Toronto, worst flight experience of my life!!!"
Pros: "After our horrendous flight to America with Norwegian (never again!!!) it was refreshing to have some space and the staff was friendly"
Cons: "lnternet was very expensive ($4-5 for 30 minutes, so l did not bother) no entertainment whatsoever, but okay for a budget flight during the night"
Cons: "You have to download an app to watch movies/tv. There is no food served (transatlantic flight!) unless purchased 48 hours beforehand."
Cons: "theres a problem with the connecting flight so we had to run threw few terminals to board and almost missed the flight"
Pros: "The overall professional service"
Cons: "Cannot pinpoint anything"
Pros: "Plus seats reasonable price and very comfortable"
Cons: "No lounge access"
Pros: "Friendly, helpful"
Pros: "simple no frills plane crew was polite (they are canadians after all!)"
Cons: "During my booking I ended up with my return flight being on the same day as my departing flight. I was surprised that this was not noticed as I would not have even reached Vancouver before I was scheduled to return. My fault too as I did not look at the tickets when I printed then off before we left Fortunately there was only a 120.00 charged to change our tickets. I am just thankful my husband noticed the day before we got to the airport to come home as the flight was totally booked."
Pros: "The crew members were excellent in terms of the quality of their service."
Cons: "The seats were very uncomfortable due to my long legs. The pilots didn't do a good job at landing the plane at NMIA in Kingston. It felt like someone was being trained to fly the plane."
Pros: "Good flight on time overall good"
Cons: "Passage ways narrow causing u to be constantly bumped into if aisle seat"
Pros: "Flight was shorter instead of the 55min"
Cons: "Boarding was bad, they speak to you like stuip and you have no write to ask questions. Not my best flight"
Pros: "Onetime, pleasant flight crew, nice interaction with the pilot"
Cons: "Waited on board for a bout 20 minutes for bag to be loaded. In-flight entertainment drab"
Pros: "The crew was pleasant."
Cons: "I am clearly pregnant and a woman whom works for Caribbean airlines asked me to hold my own bags as my husband wasn't allowed to carry on the plane more then two pieces. she REFUSED to let us through till he gave me the bag to carry. I told her I was pregnant even hold my stomach as she can see. That was so shocking to me. Please keep in mind this isn't a security check point we went through all with no problem.This is boarding after you have you ticket scanned and they are boarding row by row. The seats were small and uncomfortable. I flew home on a hospitable airline JETBLUE. Better seats, better snacks, better overall experience"
Pros: "Check in was very efficient. Kudos in this area."
Cons: "Please keep the washrooms clean on all flights. It is important service in traveling."
Pros: "They were accommodating, airline not too strict and unreasonable with luggage They flew direct and no connecting flights! loved that! They allow a free bag when other airlines you now have to pay overall was a really good experience and I would definitely fly with them again!"
Pros: "There was nothing to like but the staff when I got on the plane"
Cons: "First time I ever experienced this when my passport got taking and your staff going to tell mi that's on mi when it's on video and your staff going to tell mi that the money I paid for my ticket it's just my lost and I can go on the play but they finally listen and found the man who stole or took my passport"
Pros: "The staff was very good"
Cons: "Old aircraft"
Pros: "Smooth on time flight. Pilots gave regular updates."
Cons: "Crew members seemed as if they couldn't be bothered. The facilities on board are old and worn, especially the latrines.The aircrafts need a facelift."
Pros: "On time flight and friendly staff"
Cons: "No entertainment"
Pros: "Top notch airline"
Pros: "The staff was very respectful and courteous and pleasant and very customer friendly."
Cons: "Nothing to comment on at this type"
Pros: "The only challenge I have is with the leg room on the flight. My experience generally was quite good."
Pros: "Food was great. The flight was arrived on time and the services given by the flight attendantschedule was excellent. I love flying with Caribbean airlines. That's the only airline I travel on going to and fro via Trinidad. Looking forward to fly again soon"
Pros: "Good customer service"
Cons: "My broken armrest. It damaged my clothing."
Pros: "Surprised we received a meal for a short flight. Was a very nice added bonus"
Cons: "Flight was delayed before boarding then an extra delay after boarding and for those who sit in the middle seats, it was just uncomfortable all around"
Cons: "Flight was 2 hours late! The food was just awful. Tasted like leftovers."
Pros: "That I got to Jamaica safely."
Cons: "How long it took to board, and after boarding the flight was held about another 45mins waiting on other passengers but we got no announcement, no apology until take off. A flight attendant with natural hair was rather rude and dismissive."
Cons: "The baggage handlers destroyed my suitcase"
Cons: "On time boarding. Comfortable flight"
Pros: "The overall service"
Cons: "The boarding process took too long. After pre-boarding they called for persons seated from row 15 and higher, that was the majority of persons and so we ended up being in line for quite a few minutes."
Pros: "Everything was great this flight. Even landed early"
Pros: "Actual flight was good. Hardly any turbulence, and the flight was on time."
Cons: "On the flight coming back, the headphone jack on the hand-rest was not working. So I was unable to listen to the in-flight movie"
Pros: "the food"
Pros: "The air hostess"
Pros: "The food was great"
Cons: "There was nothing , not to like"
Pros: "The flight itself was great of course not much is offered on a 1hr 50 min flight"
Cons: "There was a very long wait to board because there was a large party of students going to Jamaica. No worries, I got to the line I paid for my extra bag and was told I had everything. I went all the way to the end of the customs line as was turn around be se the attendant at the desk neglected to give me boarding pass and lead me to believe the print out I had would suffice. I had to join the customs line again and nothing was offered for my inconvenience."
Cons: "Hand luggage weight checking"
Cons: "We were to depart NY at 1.40 arrive Kingston 4.40 I arrived Kingston after 1.00 am and home after 2.00 am because my drive had left me not being able to make contact with me. Unhappy Customer. Kamaal Josephs"
Pros: "The crew was quite helpful and tried their best to ensure that my son and I were settled. They assisted with luggage."
Cons: "Travel information and history is not linked. I traveled from Kgn and went through great hassle to physically carry my son through Airport to Aircraft. I had to take his booster seat with me because the airline does not provide one. My take is children travel with the airline frequently and I think the airline could invest in a child seat especially for a child with special needs who has to be supported when seated."
Pros: "I never disliked or like anything.just regular...nothing stood out."
Cons: "It was just average"
Pros: "Timely departure of flight. The fact that you are still allowed a xhexked piece of luggage and served a hot meal. Our flight also landed earlier than expected which was a welcomed bonus."
Pros: "The food was good and the cabin crew were wonderful."
Cons: "The delay at JFK was unexpected. The gate change was not announced. The flight itself was a disaster and the captain said nothing during the prolonged experience of turbulence."
Pros: "Service was excellent. No delays."
Pros: "Crew was helpful and puntuctal"
Pros: "Food and service"
Pros: "Everything was absolutely perfect they leave early .on coming back we arrived early also the crew was friendly l would fly with them again and again thanks carribean air lines"
Cons: "Love everything"
Pros: "It was okay"
Cons: "The delay"
Pros: "The hours you fly are perfect for my business. Lights being low or off is helpful for me to sleep."
Cons: "The food could be better"
Pros: "Nothing except the flight attendants were pleasant"
Cons: "Hated the fact that I had to stand in line for over 1hr to b checked in due to the system being up n down. Manager at station refused manual check-in. There was no web-check available and manager claimed her didn't know it didn't work while the person combing the line told me that it was not working since December. Pilots also didn't communicate on a timely manner. They were told of a 1hr delay after pushback but neglected to tell pax. I was not happy to say the least. How could I forget having to stand in a second line to pay for my additional bag after the 1hr wait to be checked in"
Pros: "Every thing was great"
Cons: "Every thing"
Pros: "The on time boarding and departure."
Cons: "How tight the seating and space are."
Pros: "The Staff was pleasant and courteous, making everyone safe and comfortable, Flight was good,"
Cons: "The long time waiting before boarding."
Pros: "The flight crew and flight was quite good."
Pros: "More room space"
Cons: "The room space"
Pros: "Food was great staff as well. ..first time flying with Caribbean airlines will definitely not be my last"
Cons: "Had no real issue jus the long delay at the airport"
Pros: "I did not like nothing about this flight on December 28, communication was poor, the flight was delayed for 9and a half hours. .it was ridiculous . I haven't used them for 3 years and finally decided to try them again. ..big mistake."
Pros: "Everything was on time considering the heavy Holidays travels."
Cons: "better trained pilots first hard landing in Jamaica"
Pros: "Air Crew was professional and polite - flight was quick and lasted less than 90 minutes in the air, was overall enjoyable"
Cons: "Gate attendant was fairly rude (could be a result of holiday travel stress) - several travelers didn’t speak English fluently, and she would snap at them or roll her eyes they weren’t comprehending instructions. Boarded extremely early (almost an hour) but sat on tarmac for some time - eventually took off about 20 minutes late. Not airlines fault and likely result of holiday backlog Retrieving baggage from plane was biggest issue - use a carry on to but was required to valet bag as opposed to storing overhead. Baggage unloading was late (again, holiday backlog) but no personnel were available to inform passengers of delay, and bags were not in initial cart. Resulted a delay of offloading by roughly 20 minutes. Was ultimately found in the second wave of luggage, and witnessed baggage handlers tossing luggage carelessly onto cart floor. Nothing was damaged but was annoyed at lack of communication and overall disorganization."
Pros: "Seat extraordinarily comfortable"
Pros: "The crew was amazing, and the duration of flight time was reasonable"
Cons: "Comfort of the seat, space between seats"
Pros: "I was able to sleep through the flight comfortably."
Cons: "Food quality"
Pros: "No amazing crew, just average. The should airline should have follow through on a specific request, but the airline's computer wipes out such things."
Cons: "Airlines should listen to the requests of the passengers."
Pros: "All was ok accept they charge 32dollar for bag."
Cons: "Travel with free bag."
Pros: "On time,"
Cons: "WiFi didn't work."
Cons: "The booking process. Went through a third party (ka$@k) and at the last minute was transferred to a cheap aggregator I had never heard of. Needless to say customer service was a joke. Plain fraud."
Pros: "Fast boarding, flight relatively smooth, got to my destination pretty quickly as well."
Cons: "Typical tight seating, aircraft showing age."
Pros: "Airline crew was amazing and handled a person in need of medical care great!"
Cons: "The manager at the check in counter was rude and acted as if we were bothering him because we were checking in. He spoke to my husband as if he were a child and kicked another AA staff from behind the desk because he was ‘the manager’. I’ve never witness such unprofessionalism in my life."
Cons: "The wifi signup process not seemless with Android."
Pros: "The seat was comfortable and the flight attendant was very helpful with all the questions I had, thanks for the wonderful first time flying."
Cons: "Nothing give a 10/10"
Pros: "The crew was super nice and I saw them be super accommodating to other passengers which made me feel good about using their airline."
Cons: "They should offer headphones"
Cons: "Make seat available for two of us together not every one in a deferent row"
Pros: "Even thou flight was delayed we arrive at a decent time."
Cons: "Flight delayed by 2 hours due mechanical issue Missed connecting flight Waited in line for 2 hours for a hotel comp. had to pay 20$ to get to hotel because there was no shuttle Still stuck in Dallas. Never made it to Sam fran. Extremely disappointed I expect compensation"
Cons: "Bathroom needs fixing as toilets were not working. Planes kept getting cancelled. I never have problems with southwest"
Pros: "The boarding experience was quite smooth. The flight itsekf was very good. I must commend the piolots for doing a wonderful job."
Cons: "I didn't like the fact that I paid for extra leg room and had to board with Group 7. I think that was ridiculous. I was unable to connect to gogo in-flight internet network. It was the second flight in which it was not available."
Pros: "The flight crew gave us biscuits."
Cons: "There were TVs that we were sharing between our seats, but no headphones were given out, like on the last flight. My personal headphones are Bluetooth. So I couldn’t even hear what was playing."
Cons: "KTerrible coffee. Tasted stale"
Pros: "On time."
Cons: "They had to take my bag and because no one would volunteer... sigh."
Cons: "Un necessary delays from start to baggage pickup"
Pros: "The crew was great and made light of a relatively tense situation. This was a connecting flight for many passengers which was delayed so many of us were missing our connections. The crew still did a great job keeping everyone comfortable and boarding us quickly."
Cons: "Unfortunately our plane was grounded in Chicago before our leg of the trip even began. By the time it arrived in YYZ many of us would already be missing connections. Due to a smaller plane we have to stow most of our carry on below which caused a bit of chaos while disembarking trying to retrieve bags and hustle to the next flights. Since I knew before leaving YYZ we were quite delayed my husband drove to ORD to pick me up instead of waiting 24hr for the next flight to St. Louis. It added 8 hours of driving for him to an already long day but we made the best of it."
Cons: "Boarding at Terminal 3 gate A8 was slow and a single line makes for a lengthy process."
Cons: "Bag was delayed and damaged"
Pros: "Nice crew"
Cons: "Old equipment"
Pros: "Crew was great!"
Cons: "Was really poor choice of food."
Pros: "good price and a good route"
Cons: "This turned out to be a 'code share' flight operated by American Airlines. As such, neither Qantas nor American Airlines would allow me to buy premium seats so we could have extra leg room. They said the 'code share' blocks seat sales! Be ware Also found out that American Airlines does not serve meals on flights from Toronto to LAX. I was told they only serve meals on "international flights" but that I could buy a sandwich or snack. Unfortunately they only had 4 sandwiches on board , which sold within the first 2 rows of the plane!"
Pros: "Boarding was a breeze"
Cons: "There was a glitch in the system with our boarding passes. It got sorted out but was just kind of weird."
Pros: "Good assortment of entertainment"
Cons: "Delayed so long we missed our connecting fligh. Then we’re left with no hotel room as everything was booked in Miami for the holiday weekend. It was a mess"
Pros: "The seats were comfortable and the boarding process was very well organized."
Cons: "The plane had a very good entertainment system with a lot of good movies, but the flight had no earphones available, so only the passengers that had their own ear/headphones could use it. Other than that, the flight attendants were not kind in any way and items present in the onboard menu, were not available, as I asked for Pringles and there was none. I did not see anybody eating some food in this flight, other than the mini pretzels served. How a 3hour flight arriving at 09 PM, had no food onboard?"
Pros: "We missed this flight."
Cons: "Background info: we flew from Dublin to Toronto (Aer Lingus) and we were supposed to fly Toronto to Los Angeles on American Airlines; however, we had a British Airways flight number for both of these flights. We missed our connecting flight in Toronto with American Airlines (we had a 2 hour layover) despite landing on-time (de-boarded a few minutes late). I suggest avoiding the Toronto airport ALWAYS as every passenger must pick up his/her luggage even if you have a connecting flight, and then re-check the baggage with the next flight. Apparently the baggage handlers were on strike and some of the customs agents as well which added to the delays. Well, after going through Canadian customs and picking up our luggage (which took quite awhile) we arrived at the American Airlines ticketing kiosk about 45 minutes before our flight. The computer told us we were too late for this flight and to see a representative. We proceeded to wait in line for an American Airlines representative only to be told this was Aer Lingus' fault (we had just flown with them); even though we had a BA flight number.. After searching for an Aer Lingus representative we were finally told they were probably all on the Aer Lingus flight that was currently about to leave. An Aer Lingus representative was paged to the ticketing counter (took well over 30 minutes for anyone to show up) and what proceeded was an argument (for well over an hour) between British Airways and Aer Lingus representatives about whose responsibility it was to re-book us. After an hour at least of poor customer service, we were finally rebooked by British Airways on the last flight to LAX (on Air Canada). Moral of the story: avoid Toronto and fly direct."
Pros: "My Business Class upgrade."
Cons: "Needs better snack selection."
Cons: "Staff seemed tired with some minor conflicts between them at Toronto gate"
Cons: "The seats are hard although spacious for a 3 set row."
Pros: "At least the gate agent was pleasant when she told us she couldn't help us and gave us information to get rebooked."
Cons: "That our bags were late coming off the plane and instead of being able to put them on the connection belt we had to take them up to recheck and rwtag them."
Cons: "I hated the waiting area at Pearson. I hated the temperature and how tiny the seats are. Was so hot and absolutely miserable."
Cons: "Connecting to LAX through Toronto was frustrating. We were told in Dublin that our bags were checked all the way through to LA and they weren't. (Been through Toronto before and thought maybe they had changed the procedure) Airport signage could be improved to accurately inform of baggage pickup and drop off with your connecting air carrier. (Our traveling companions ended up missing the flight home in the confusion.) The airport is going through renovations, maybe it will improve. The flight to LA wasn't stocked properly with food. They ran out of sandwiches/fruit and cheese plates by the first few rows in the main cabin. No earbuds available for those who needed them. Cramped seating. This flight was with BA partner American Airlines"
Pros: "Friendly crew"
Cons: "Zero Entertainment. Flight delayed around 30 minutes, which gave me a heartburn as we had to catch the next flight. No priority plus lounge near this gate in Toronto"
Cons: "When I arrived in Kingston after a long day of traveling only ONE of my TWO checked bags arrived that has my clothes swimsuits shoes jewelry and a host of other important items"
Pros: "I liked having a window seat."
Cons: "My screen was broken, so for 6 1/2 hours, I was unable to watch any movies and didn't see the safety video either."
Pros: "Crew was apologetic."
Cons: "PHL ground stop no known reason. Good weather. Even pilot was at a loss. 4 hours total delay, 3 of which spent in tarmac."
Cons: "The fact the flight was delayed for 5 hours due to weather."
Pros: "The check in process with the kiosks. It was very easy."
Cons: "They ran out of sandwiches that we had to pay for. We didn't have to do that on the Aer Lingus flight, which was for the same amount of time. In the other flight we had choice in entetainment."
Pros: "I managed to get a comfortable seating"
Pros: "All was good"
Cons: "Them good"
Pros: "Crew was ok"
Cons: "No food for such a long flight not enough leg room"
Cons: "The seating in economy is becoming ridiculous. At 5'6" 110 lbs. I am not a "big" person. I feel jammed in the seat and, with passengers behind complaining when my seat is reclined, my bad back threatened to leave me to hobble off the plane. The continuing reduction in seat size and leg room is becoming ludicrous."
Pros: "I liked the crew on the plane."
Cons: "I didn't like the boarding process. There were parents with children who were not seated because of their group numbers. Why not board parents with children first, regardless of boarding group?? Especially those of us who were traveling with babies/toddlers. Air Canada can do better. Disappointed."
Pros: "The service the upgrade.the fight excellent"
Cons: "Hard to say"
Pros: "My seat at the exit door gave me ample leg room"
Cons: "Passengers were not feted in a special way due to the delay. .The unplanned extra time made me sick"
Pros: "There wasn't anything outstanding about this flight that would cause me to write about"
Cons: "No food was provided unless you paid for it. There should be an option. Not wanting to pay for food shouldnt mean no food at all."
Pros: "Decent legroom (paid for priority seating)"
Cons: "Plane was old Crew was indifferent Both legs of the flight was very late"
Pros: "Very easy flight, attendants were helpful and nice. No delays!"
Cons: "The flight attendants were not that friendly."
Pros: "The smoothness with which the pilot flew the plane was remarkable. I felt very safe."
Cons: "1) For a four hour flight it's sad that we were not even offered a snack we didn't have to purchase. After being delayed for more than 2 hours many of the passengers were hungry by the time we boarded. 2) The flight attendant passed my row without offering me a drink and when I asked I was given room temperature apple juice and not given any ice."
Pros: "No delays nice flight"
Cons: "I was very unhappy at check in area, long queue to check in then at the baggage area I was told by a staff member to put the baggage onto the scales then lift it onto the conveyer belt I am a 74 year old senior and I had great difficulty doing this and I was very annoyed as the staff member watched me struggle but did not offer to help. A kind passanger assisted me. This was even more annoying as I had to pay $25:00 + tax for my case."
Cons: "As every other international flight I've been on has included a lot of food/wine/beer, this was a big disappointment for two long flights. In addition there were no in flight screens. I had a laptop but it is inconvenient to have that out while trying to do things in a small space. The chairs were also really uncomfortable, more than usual."
Cons: "Confusion at every airline because air canaduh forgot to release funds to other lines."
Pros: "Crew was very kind and courteous."
Cons: "Air Rouge app is awful. I'm fairly certain there are 11 year olds designing better apps on their parents PCs. Very slow, a lot of stopping, poor control over music and movie. Also, a piece of overly sweet banana bread does not a continental breakfast make."
Pros: "The crew was friendly."
Cons: "The crew did not cater to the passengers. Every international flight I've been on, the crew members always ask if we want more snacks or drinks. I was never approached. Also, I asked for an extra blanket and was told no."
Cons: "Some crew members were not always kind."
Pros: "Boarding was smooth and the crew was wonderful!"
Cons: "Air Canada changed my seat assignment at the gate. I had chosen a window-seat, but they switched me to a center seat. Also, there is no free in-flight entertainment if you don't have your own tablet/smartphone (neither of which I have). You can rent i-pads. I wish I had known that before flying."
Pros: "Great food and they gave us blankets and even free wine with dinner! I was also able to watch to new movies!"
Pros: "Good flight"
Cons: "Food choices"
Pros: "They've replaced the ridiculous entertainment system with a much better one."
Cons: "Unwise cost-saving efforts in the Vancouver Maple Leaf Lounge - obscure magazines only, croissants/pastries replaced with a loaf of bread, etc."
Pros: "Flight went as scheduled"
Cons: "Boarding pass said no meals so I bought very expensive sandwiches in the airport and then they served meals on the plane"
Pros: "Great crew. Gracious and helpful."
Cons: "Kayak was a nightmare to work with."
Cons: "The fight itself was fine. Not great. Not terrible. But the airline lost my son's suitcase and has been entirely unhelpful ever since then. Now we have been stuck in a foreign country without clothes and toiletries for 36 hours and Air Canada's "helpline" has been anything but helpful. They can not find any information on the location of the suitcase and hope that they will find it in another 48 hours. Rediculous!! I will never fly them again and suggest that you save your money, effort and vacation by flying with another airline."
Pros: "The 787 was amazing."
Cons: "I had to take two different flights connecting through London Heathrow to make this leg of the journey."
Pros: "Food tasted good"
Cons: "How close together the seats were."
Pros: "Absolutely nothing!!!!"
Cons: "You need to tell people what to expect on Air Canada Rogue - NEVER AGAIN!!"
Pros: "Smooth flight and competent, friendly crew."
Cons: "No TVs and limited movie selection."
Pros: "Not much"
Cons: "did not get my choice of meal Crew not accommodating"
Pros: "It was better fright than expected. We didn't enough time to enjoy Canada airport . We made a onetime fright but took long wait at customs."
Cons: "Was a bit of a pain when I wanted to simply get off the plane in Geneva since it would be shorter, but then the plane was late, but that can't be helped"
Pros: "Smooth boarding, friendly crew, pillow and blanket both serviceable. Food was a little better than I expected for economy."
Cons: "Baggage handling ripped handle clean off new suitcase, both ends. Delays in departures from Dublin led to us using stairs off of plane on tarmac. Entertainment mostly dependent on app you can't download on plane if you're using wi-fi."
Pros: "The extremely unempathetic Toronto Air Canada customer service agent was a particularly fond memory from my trip."
Cons: "After weather forced us to miss our flight to Delhi from Toronto (understandable), Air Canada booked us on an AC flight to London and then an Air India flight to Delhi from London. In Toronto they told us that we couldnt get our bags because they were in storage, but that they would be on the plane to London and then to Delhi. Upon arriving in London, Air India told us that Air Canada never booked us on their flight to Delhi - that neither of our names were on their manifest. Air India was helpful in getting Air Canada's mistake fixed. Upon arriving in India, my partners bag was nowhere to be found. It would be logical to assume that his bag was in London and never made the imaginary flight Air Canada booked us on. However, even though our bags sat in Air Canada storage for 24 hours, his bag was never even loaded onto our flight to London. He didn't receive his bag until 6 days into our trip, causing all of us to miss out on multiple experiences, including the ability to leave Delhi because of our need to get his bag and multiple missed and promised deadlines from the airline."
Pros: "Air Canada provided accommodations for me when I was informed about my removal from my connecting flight."
Cons: "I didn't enjoy the sassy customer service representative who "assisted" me in redirecting me for the next possible flight to India. She booked me for a flight to London and told me that I was also confirmed for an Air India flight from London to Delhi. This "confirmation" was false after checking in with Air India. There was no entry of me being registered for the flight. Luckily, there were enough seats to make my accommodation. The looming concern that followed was that my bag was clearly not going to be in Delhi once I arrived to my destination. This then became my reality and had to deal with not having my luggage for 6 days in India. There was blatant disregard between both airlines in trying to deliver my bag to me. They both blamed each other and refused to claim responsibility. With both refusing to claim fault, I had to fend for myself and pay for clothes and other necessities. Hands down, the WORST experience I've ever endured while traveling with any airline. I vow to never fly Air Canada and Air India ever again."
Pros: "The flight being only an hour and a half."
Cons: "No entertainment, no coffee, and the flight attendant looked like she was over it."
Pros: "Air staff were somewhat pleasant."
Cons: "Plane (767-300) is so old you have to use their app on your own device to watch movies. Plane is so long it takes forever for even simple beverage service to get to you, blocking aisles for hours while various carts are dragged about. Servings were mean, you could only get the can of soda if you begged, refills were also slim, and ice was a cube, maybe two. At one point I was so dry I had to page air staff to ask for more water (and I Never do that!). Food was mediocre at best. Landing, plane shook so hard I thought it would come apart! Planes like this need to be retired FAST. Last time I will fly this equipment. I'm literally going to pay all those ridiculous fees to change my return flight. Hated this exhausting, inconvenient, unpleasant and entirely too expensive experience. Don't fly Air Canada overseas!!"
Pros: "Leg room was sufficient"
Cons: "Touchscreen monitors were not the best."
Pros: "Toronto->Shanghai Good In general it was a good flight considering how long (14 hours) it was. The new entertainment system has a lot of features and movies. It also has chat to other passengers which is useful when travelling with a group sitting in different areas."
Cons: "Bad Long flight but that is the way it is. The fight map froze on my entertainment system about 1/2 through the flight so the map was useless after that. One side of my earphones also went dead. My wife wanted something better then hot noodles in a cup for the middle meal."
Pros: "Comfortable seats with great entertainment options. The flight attendants were especially wonderful. They were always smiling and good conversationalists."
Cons: "Boarding was delayed and there wasn't really any organization. A flight to Beijing was boarding at the same time at the gate right next to ours and passengers were getting mixed up, causing longer boarding. Some better signage or direction from staff would have been appreciated."
Pros: "The entertainment was great though the sound quality was lacking. The movies with subtitles were better."
Cons: "The did was pretty dire. Cup of noodles was not a good lunch at all and they ran out of the breakfast and lunch options."
Pros: "Good fight and crew was very good."
Pros: "Very nice crew - something I have learned to appreciate over the years."
Cons: "Chairs were small and I was uncomfortable. Food wasn't good."
Pros: "The agent was able to seat is together from the pronating point through to our destination."
Cons: "Everything was explained"
Pros: "Nice for a long flight - attendants and entertainment was as nice as possible"
Cons: "What else can be said for airline food that has been left untold"
Pros: "Trip was fine. Staff were nice. Nothing special, though. Best part is we arrived safely."
Cons: "Flight staff was good; staff person I talked to on the phone the day before was impolite until I came right out and asked him not to be. Then, he changed and was much better helping confirm my flight info. THE AIRPORT IN TORONTO IS RIDICULOUSLY BIG. IT NEEDS A SHUTTLE OF SOME KIND. Elderly people and folks with disabilities would be exhausted, even with help from golf carts."
Pros: "Every thing"
Cons: "My suitcase did not arrive with me."
Airlines flying to Kingston have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Kingston
Masks required on board, masks provided on flights to Kingston
Social distancing seating
Middle seats unavailable to book on flights to Kingston
Testing for antibodies, testing for symptoms for flights to Kingston
Waiving of change fees. Search flexible flights to Kingston