Traveler reviews
Overall rating
7.2
Good
Based on 89 reviews
Boarding
7.6
Comfort
7.0
Crew
7.7
Entertainment
5.8
Food
6.0
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Find cheap flights on Caribbean Airlines
Round-trip
Travellers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Carry-on bag
0 carry-on bags selected
Checked bag
0 checked bags selected
Baggage per passenger
Caribbean Airlines information
| IATA Code | BW |
|---|---|
| Routes | 82 |
| Top route | Scarborough ANR Robinson Intl to Port of Spain Piarco Intl |
| Airports served | 23 |
| Top airport | Port of Spain Piarco Intl |
Latest Caribbean Airlines Flight Deals
MOST POPULAR
Toronto
Direct from C$ 650
Port of Spain
Direct from C$ 665
Georgetown
Direct from C$ 785
Toronto
Direct from C$ 697
Caribbean Airlines traveller reviews
Pros
"The flight was good."
(in 72 reviews)
"Great service On time."
(in 12 reviews)
"yes the crew was very nice."
(in 59 reviews)
Cons
"The flight was on time"
(in 86 reviews)
"The plane was filthy."
(in 3 reviews)
"The flight was on time"
(in 62 reviews)
Recent reviews
Traveler rating
27
4
4
10
0
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10.0
Very helpfull crew, on time dep.
Reviewed Oct. 2023review from
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10.0
The flight crew were very loving snd helpful
Reviewed Oct. 2023review from
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8.0
Pleasant experience checking in. Seating is way too tight, especially for persons who are not petite. I thought the pilot was excellent in terms of his commentary and information. Wrong gate information on boarding passes. If I was not alert I could have lined up to board the wrong plane.
Reviewed Oct. 2023review from
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10.0
The crew was excellent, check in was easy ,the food wasn't good, movies should be recent and more selections
Reviewed Oct. 2023review from
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10.0
Should have entertainment like tv in economy class too
Reviewed Oct. 2023review from
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10.0
The captain was great he made jokes and make thebflight very comfortable. Alerted us about the islands we flew over and Yolandra and her team took great care of us, very personable.
Reviewed Sep. 2023review from
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10.0
Checking in was seamless Flight left on time Flight arrived 45 minutes ahead of time, Overall, it was a good experience
Reviewed Sep. 2023review from
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6.0
Blehh the airline just sucks sorry to say but the crew was nice.
Reviewed Sep. 2023review from
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6.0
The crew on bw462 and I believe the leading flight crew Is very rude and her face is not pleasant the way she speaks to pax is not what someone would want to have to deal with on a flight.
Reviewed Aug. 2023review from
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4.0
We booked Caribbean Plus and Business Class.. The problem was that in Toronto the staff we would collect our bags in POS, but we had to pick up our luggage in GEO, do immigration, and customers, and go from one terminal to the other with all our suitcases and 2 kids.. Not nice and not cool. Wont do that layover in GEO again
Reviewed Aug. 2023review from
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6.0
Ground agent in geo need to know that the customers are the ones who pay their salary she had really bad attitude this was the check in counter agent. Also why does a pax with a working permit for another country needs a return ticket ? That don’t make no sense I have been traveling my whole life on a one way until ticket and never had any problem. Caribbean airline need to do better with the ground staff and on board service, asked for a glass of water I’m still waiting for it !
Reviewed Jul. 2023review from
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10.0
Every thing was great
Reviewed May 2023review from
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8.0
I liked the crew and Culture. However, my seat was too narrow and not too comfortable
Reviewed May 2023review from
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4.0
No service was offer
Reviewed Apr. 2023review from
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8.0
The flight was on time .
Reviewed Apr. 2023review from
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2.0
When I booked my flight I choose a seat which was the window in the middle of the aircraft. My seating was change without notice and I was in the middle seat which cause me anxiety. Hated this whole flight experience
Reviewed Feb. 2023review from
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8.0
Can't think of anything
Reviewed Feb. 2023review from
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2.0
Everything
Reviewed Jan. 2023review from
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10.0
From the point of checking in I felt as if the agents and crew were like family and friends. The best customer service experience I ever had.
Reviewed Dec. 2022review from
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2.0
To be honest I did not like anything there because the flight was delay and poor customer service!
Reviewed Sep. 2022review from
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6.0
Check in was horrible. Slow and rude staff.
Reviewed Jun. 2022review from
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8.0
Flight was good, staff and crew was informative. Should have some sort and of entertainment during the flight given the price to fly.🙏
Reviewed May 2022review from
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10.0
I liked the flight attendants and captain. Cool plane too.
Reviewed May 2022review from
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10.0
Wearing masks should be enforced in the lounge. There were a few patrons who just weren't wearing them even though it's mandatory in public places in Trinidad and Tobago. Other than that, it was a great experience.
Reviewed Mar. 2022review from
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2.0
The Wifi was not working. No screens and it was a very ancient plane
Reviewed Nov. 2021review from
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10.0
Pros: Seats were large and comfortable Plenty over head space
Cons: Only one washroom was working so there was always a lineReviewed Jul. 2021review from
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10.0
Pros: Flight left early Boarding / deplaning sequence Crew were friendly
Cons: No in service mealsReviewed Jul. 2021review from
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5.9
It was a good flight overall. The flight was delayed but the crew apologized for that.
Reviewed Jun. 2021review from
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10.0
Pros: On time
Cons: Everything was ok considering covidReviewed Jul. 2020review from
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7.3
Pros: Crew was great. Space was good.
Cons: The seats are a bit old and worn, it was a uncomfortable after a little while.Reviewed Mar. 2020review from
Caribbean Airlines FAQs
What is Caribbean Airlines' carry-on size allowance?
On board Caribbean Airlines flights, cabin baggage should not exceed 114cm. If your hand luggage is bigger, the Caribbean Airlines assistance team will most likely ask you to pay extra for checked luggage.
Where does Caribbean Airlines fly to?
Caribbean Airlines offers direct flights to 22 cities in 18 different countries. Port of Spain, Scarborough, and Bridgetown are the most popular cities covered by Caribbean Airlines.
What is Caribbean Airlines’ primary hub?
Caribbean Airlines concentrates most of its flight operations in Port of Spain.
How does KAYAK find such low prices on Caribbean Airlines flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Caribbean Airlines.
Flight status
Caribbean Airlines route map
Top airports served by Caribbean Airlines
- Port of Spain Piarco Intl Airport (POS)
- Scarborough ANR Robinson Intl Airport (TAB)
- Bridgetown Grantley Adams Intl Airport (BGI)
- New York John F Kennedy Intl Airport (JFK)
- Georgetown Cheddi Jagan Intl Airport (GEO)
- Miami Airport (MIA)
- Kingston Norman Manley Airport (KIN)
- St. George's Point Saline Intl Airport (GND)
- St. John's V.C. Bird Intl Airport (ANU)
- Toronto Pearson Intl Airport (YYZ)
- Castries George F. L. Charle Airport (SLU)
- Georgetown Ogle Airport (OGL)
- Kingstown E. T. Joshua Airport (SVD)
- Basseterre Robert Bradshaw Intl Airport (SKB)
- Roseau Douglas–Charles Airport (DOM)
Caribbean Airlines contact information
- BW IATA Code
- + 1 800 920 4225 Call
- caribbean-airlines.com Visit
Overview of Caribbean Airlines
Headquartered in Trinidad and Tobago, Caribbean Airlines is a company that services many flights to destinations in Central America, South America, North America, and the Caribbean. For those that would like to go to South or Central America, countries such as Cuba and Venezuela are particularly popular among customers.
Depending on what kinds of services and perks you would like to have access to, this airline provides two travel classes to choose from: Economy and Business. Economy comes with basic amenities, including snacks and free drinks, while Business will allow you to go to a dedicated check-in desk at your departure airport, receive your checked baggage before other guests, and access the airline lounge before your flight begins boarding.
Caribbean Airlines has a fleet that is composed of over 15 planes that are all either ATR or Boeing. The Boeing 737-800 is the aircraft that is most commonly utilized by the company, as it can fit up to 150 passengers and works well for both medium-range and long-haul flights. For shorter distances, such as domestic voyages, the airline will often use the ATR 72-600, a choice that fits up to 68 individuals.
If you will be flying on this airline with your family, there are many child-friendly services that you can access for free by simply speaking with a flight attendant. For example, bassinets are offered at no cost in order to help ensure that your child can sleep. Infant seatbelts and changing tables are also provided to help give you a safe and comfortable traveling experience.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.