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Very polite and helpful staff (we felt welcome from the first minute on). The design of the villas fits well into the landscape, the pool area is nicely designed and the greening diversified. The three restaurants provide all menus of excellent quality and there are regularly organised special dinner events in the pool area. The beach is just unbelievable beautiful, the hotel installations on the beach are built with respect to nature and you never get the impression to have a rather big hotel behind the sand dunes. In general you have the impression that the hotel management cares a lot of keeping a high standard. After our stay we wish a lot that the hotel management can influence positively the development on this island paradies.
We got a room in the pool area and were very happy with this location. But I expect a less good atmosphere if your room is on the backside of the hotel direction road (isolated, bad view, noise, ...).
Very good facilities. 2 swimming pools (salt and sweet water), direct access to the beach. Big rooms, you can see the room from the bathroom. Excellent breakfast.
During the cleaning of the rooms there were very bags in the corridors for all day, courtesy bus to city not working. Prices for dinning (buffet) very expensive 30€/person.
We got a free upgrade to a suite (booked a standard room) due to overbooking. It is seemingly the best hotel in Porto Santo, mostly Portuguese families and even though the hotel is big, the apartment style doesn't make you feel there is mass tourism. Overall we were very happy with our stay there
No free internet.
For the moment Pestana Porto Santo is the best hotel on the Porto Santo island. It has a large space with gardens, pools, sport activities (beach volley, beach soccer, tennis, jogging, and if you like golf they will take you to the golf course) and for kids. Although it's not on the beach (very smart authorities in Porto Santo to protect the beach, nothing is allowed to be build on the beach), it is next to it, the sand comes to their big yard and they have direct access and facilities to the beach. The beach is impressive, the hotel is clean, they have many facilities. We felt very secure on this island, they say they do not have criminality. To visit the island you can rent an ATV, moto, take a taxi or book a tour. The taxi is quite cheap
More a 4 stars hotel than 5 stars. Even with all those facilities, for the price you pay and for the 5 stars hotel you would expect some luxury and great services. In the room the main lamp didn't work and no plastic bags in the bathroom, some old furniture. Small TV. Poor trained staff,especially the waiters,quite unqualified and goofers. The staff doesn't speak english well (excepting the reception where they speak very good english and they are professionals). The hotel surroundings are for the moment construction sites. Not a real problem, more an esthetic issue that will change soon. High food/drinks prices. 10 euros/sunbed on the beach. Waiters and beach guys have an "I care more about my tip" attitude. Poor evening entertainment.
The food, except breakfast. The quality of hotel reswtaurants is poor. The dishes ar enot tasty.
Pestana Porto Santo Beach Resort & SPA Porto Santo is located on Porto Santo Island and provides 5-star accommodation as well as outdoor tennis courts, an indoor pool and a Jacuzzi. Popular amenities, such as a sauna and a Turkish steam bath, make for a satisfying stay in Porto Santo.
The hotel provides a 24-hour reception, a concierge and babysitting/child services. Younger members of the family will enjoy their stay as there is an on-site games room and a kids club available.
All the rooms at Pestana Porto Santo Beach Resort & SPA Porto Santo include wireless internet access, plus all the necessities for a comfortable stay. They are also fitted with cable/satellite channels and a telephone.
International cuisine is served in the hotel's restaurant, and can be enjoyed on the outdoor terrace. Guests are invited to enjoy a beverage on the bar's terrace.
Porto Santo Airport is a 10-minute drive from Pestana Porto Santo Beach Resort & SPA Porto Santo. The hotel's multilingual staff will ensure that every guest has a comfortable visit.
based on 127 reviews
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Most Popular Landmarks
- Porto Santo Beach 1 km
- Pico Ana Ferreira 1.3 km
- Pico Castelo 5.3 km