SpringHill Suites by Marriott Provo

We loved the layout of the double queen room with the trundle bed. The little fridge in the room was really convenient. We also liked the separate toilet room/shower room. Lots of places to eat or get treats within walking distance. Location was nice.

Our room was not clean. We found a retainer and garbage just under the edge of the bed. The mirrors/glass surfaces in the room had not been cleaned. There was a pillow with a big yellow stain on the bed. Our tv did not work and the receptionist wasn’t able to do anything about it.

The rooms were filthy! Toenails all over the floor, dirty mirrors, dust and crumbs on the shelves, bugs in the pull out bed, broken coffee pot. I would recommend cleaning and checking the rooms before letting guests in. We won't be staying here again.

Clean, comfy bed, good breakfast, convenient to BYU

Toilet and shower rooms both had opaque glass doors. You can see the outline of whoever’s in there thru the glass. Even if I’m just traveling with my husband, I’d like some privacy when I use the restroom. I’ll not stay at this hotel again. They need to replace the bathroom doors.