Heaven at Hard Rock Hotel Riviera Maya - Adults Only

5 stars
8.0
Very good
based on 215 reviews
215 reviews
Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo, Mexico
Km. 72 Carretera Cancun-Tulum, Puerto Aventuras, Quintana Roo
+52 984 875 1130
Mon 26/10
-
Tue 27/10
2 guests, 1 room
Other
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Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Puerto Aventuras Hotels Heaven at Hard Rock Hotel Riviera Maya Adults Only features a private white sand beach and tropical views. This exclusive hotel is for adults only, children and teens are not allowed on this property.

Guests at the Heaven at Hard Rock Hotel Riviera Maya can choose from eight room layouts, three of which are suites. Most rooms feature one king or two double beds. All rooms have individually controlled air conditioning, coffee maker, iron with ironing board, hairdryer, and Bluetooth-enabled wireless alarm clock radio. There is also an LCD TV with satellite, free with wireless Internet. Guests who suffer from allergies can choose the Pure room, which keeps things as hypoallergenic as possible.

At the Puerto Aventuras Hotels Heaven at Hard Rock Hotel Riviera Maya Adults Only, guests can take advantage of the hopping nightlife. The Club Heaven the place to go. The bar features a selection of premium cocktails and has an extravagant dance floor. Guests enjoy the party atmosphere at 11 pm, Thursday, Friday, and Saturday. The club closes at around 2 am. For guests who don’t want to wait until 11 pm to get their party started, there are the Martini and Rhythm bars. The Rhythm Bar features a relaxed atmosphere and is just steps from the cross current pool.

The Heaven at Hard rock Hotel Riviera Maya has three pools. The Central pool has sun, plenty of room to lounge, and never-ending cocktails. The semi Olympic pool is a place to grab some laps while the cross current rhythm pool combines relaxing currents with classic rock and roll.

8.0
Very good
215 reviews

Latest deals for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Mon 26/10
-
Tue 27/10
Deals from
C$ 374
•Cheapest rate per night
Compare prices for Deluxe room, King room and 24 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals.
Deluxe room, bed type unknown
C$ 374
nightly with fees
King room, bed type unknown
C$ 688
nightly with fees
Superior Room, bed type unknown
C$ 704
nightly with fees
Superior Room, bed type unknown
C$ 523
nightly with fees
King room, bed type unknown
C$ 533
nightly with fees
Deluxe room, bed type unknown
C$ 568
nightly with fees
Deluxe room, bed type unknown
C$ 534
nightly with fees
King room, bed type unknown
C$ 715
nightly with fees
Deluxe room, bed type unknown
C$ 549
nightly with fees
Deluxe room, 1 king bed
C$ 571
nightly with fees
Deluxe room, 1 king bed
C$ 578
nightly with fees
Standard Room, bed type unknown
C$ 597
nightly with fees
Deluxe room, bed type unknown
C$ 598
nightly with fees
Luxury Room, bed type unknown
C$ 1,160
nightly with fees
King room, bed type unknown
C$ 627
nightly with fees
Deluxe room, 1 king bed
C$ 651
nightly with fees
Deluxe room, 1 king bed
C$ 628
nightly with fees
Luxury Room, bed type unknown
C$ 637
nightly with fees
Standard Room, bed type unknown
C$ 676
nightly with fees
Deluxe room, bed type unknown
C$ 635
nightly with fees
Deluxe room, bed type unknown
C$ 780
nightly with fees
Deluxe room, 1 king bed
C$ 812
nightly with fees
Deluxe room, bed type unknown
C$ 859
nightly with fees
Deluxe room, bed type unknown
C$ 937
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Private beach
  • Adults only
  • Snorkeling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Reviews of Heaven at Hard Rock Hotel Riviera Maya - Adults Only

8.0
Very good
215 verified ratings
Wonderful
124
Very good
42
Good
22
Okay
7
Fair
3
Mediocre
7
Poor
10

Summary of reviews

Guests say
Most guests appreciated the variety and quality of the restaurants, as well as the pool areas, which were often described as comfortable and enjoyable. However, there were frequent complaints about the level of service, with some guests experiencing unhelpful staff, delays, or lack of attention to special requests. Cleanliness was also a recurring issue, particularly in rooms and common areas, with several mentions of insufficient housekeeping. While the restaurants and pool facilities stood out positively, many guests felt that room quality and service did not meet expectations.
AI-generated from customer reviews
Restaurant9 out of 10
Pool8 out of 10
Room Size3 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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Location

Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo

What's nearby

  • Dolphinaris Park Riviera Maya0.9 km
  • Oasis Beach1.6 km
  • Puerto Aventuras Golf Club1.8 km
  • Dolphin Discovery1.8 km
  • Puerto Aventuras Marina1.9 km
  • CEDAM Museum1.9 km
  • Omni Beach2 km
  • Kantun Chi4.6 km
  • Cenote Azul4.7 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 008-007-000402/2025

Essential information about Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Low season

High season

Average price (weeknight)

Average price (weekend night)

August
December
C$ 753
C$ 645
Cheapest month to stay with an average 26% drop in price.
Most expensive month to stay with an average 37% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Which month has the cheapest rates at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

The cheapest month to stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only is September, with an average nightly rate of C$ 630. The most expensive month is December at C$ 960 per night.

What is the cheapest day to book Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

The cheapest day to book Heaven at Hard Rock Hotel Riviera Maya - Adults Only is Sunday, with an average nightly rate of C$ 565. The most expensive day is Wednesday at C$ 1,067 per night.

How far in advance should you book Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

To get the best price at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, book around 9 weeks in advance. This could save you approximately 20% compared to booking last minute.

KAYAK's top tips for your stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • If you’re after a cheap room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, then you should consider staying during the low season. The cheapest deals can generally be found in August and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, plan to stay on a Sunday or Saturday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only was booked for on KAYAK in the last 2 weeks was C$ 823, while the most expensive was C$ 823.
  • How long should you stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Where is Heaven at Hard Rock Hotel Riviera Maya - Adults Only located?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is located at Km. 72 Carretera Cancun-Tulum, 2.1 km from the centre of Puerto Aventuras. Dolphinaris Park Riviera Maya is the closest landmark to Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • When is check-in time and check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free Wi-Fi?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free Wi-Fi.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free parking?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free parking.

  • How far is Heaven at Hard Rock Hotel Riviera Maya - Adults Only from the airport?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 29.2 km from Cozumel Intl. Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 60.2 km from Tulum Intl.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a pool?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool on-site.

  • How does KAYAK find such great Heaven at Hard Rock Hotel Riviera Maya - Adults Only hotel deals?

    KAYAK scours the web for all room deals available at Heaven at Hard Rock Hotel Riviera Maya - Adults Only in Puerto Aventuras and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Heaven at Hard Rock Hotel Riviera Maya - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
Hard Rock Hotel Riviera Maya8.2 Excellent (405 reviews)0.42 kmPrivate beach, snorkelling, Outdoor poolC$ 581+
4-star hotel
Penthouse Xcaret Puerto Aventuras
5.3 Okay (3 reviews)0.91 kmC$ 687+
4-star hotel
54% cheaperCatalonia Yucatan Beach7.9 Good (123 reviews)1.14 kmPrivate beach, snorkelling, Outdoor poolC$ 262+
Vacation rental
24% cheaper
Beautiful Oceanfront Condo Inside Gated Community
0.65 kmInfinity pool, Hot tub, air-conditionedC$ 436+

Cheapest

See cheapest stays in Puerto Aventuras
4-star hotel
54% cheaperCatalonia Yucatan Beach7.9 Good (123 reviews)1.14 kmPrivate beach, snorkelling, Outdoor poolC$ 262+
5-star hotel
Hard Rock Hotel Riviera Maya8.2 Excellent (405 reviews)0.42 kmPrivate beach, snorkelling, Outdoor poolC$ 581+
4-star hotel
Penthouse Xcaret Puerto Aventuras
5.3 Okay (3 reviews)0.91 kmC$ 687+
Vacation rental
85% cheaper
Modern studio with AC and WiFi in fabulous Puerto Aventuras, Mexico. Pool. TV
8 Excellent (1 review)1.22 kmWi-Fi, air-conditioned, linensC$ 88+

Most recommended

See most recommended stays in Puerto Aventuras
5-star hotel
Hard Rock Hotel Riviera Maya8.2 Excellent (405 reviews)0.42 kmPrivate beach, snorkelling, Outdoor poolC$ 581+
4-star hotel
54% cheaperCatalonia Yucatan Beach7.9 Good (123 reviews)1.14 kmPrivate beach, snorkelling, Outdoor poolC$ 262+
4-star hotel
Penthouse Xcaret Puerto Aventuras
5.3 Okay (3 reviews)0.91 kmC$ 687+
Vacation rental
31% cheaper
Bellmare Front Water Laguna Ground Floor
10 Excellent (2 reviews)0.79 kmOutdoor pool, Balcony, air-conditionedC$ 393+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.6
2.1 km
Cozumel Intl
29.2 km

More options for your stay in Puerto Aventuras