Heaven at Hard Rock Hotel Riviera Maya - Adults Only

4 stars
7.7
Good
based on 218 reviews
218 reviews
Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo, Mexico
Km. 72 Carretera Cancun-Tulum, Puerto Aventuras, Quintana Roo
+52 984 875 1130
Thu 27/8
-
Fri 28/8
2 guests, 1 room
Deals from
C$ 366
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, bed type unknown
C$ 366
Superior Room, bed type unknown
C$ 512
King room, 1 king bed
C$ 521
21 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals
21 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals
Other
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Stairs
Lobby
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Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Puerto Aventuras Hotels Heaven at Hard Rock Hotel Riviera Maya Adults Only features a private white sand beach and tropical views. This exclusive hotel is for adults only, children and teens are not allowed on this property.

Guests at the Heaven at Hard Rock Hotel Riviera Maya can choose from eight room layouts, three of which are suites. Most rooms feature one king or two double beds. All rooms have individually controlled air conditioning, coffee maker, iron with ironing board, hairdryer, and Bluetooth-enabled wireless alarm clock radio. There is also an LCD TV with satellite, free with wireless Internet. Guests who suffer from allergies can choose the Pure room, which keeps things as hypoallergenic as possible.

At the Puerto Aventuras Hotels Heaven at Hard Rock Hotel Riviera Maya Adults Only, guests can take advantage of the hopping nightlife. The Club Heaven the place to go. The bar features a selection of premium cocktails and has an extravagant dance floor. Guests enjoy the party atmosphere at 11 pm, Thursday, Friday, and Saturday. The club closes at around 2 am. For guests who don’t want to wait until 11 pm to get their party started, there are the Martini and Rhythm bars. The Rhythm Bar features a relaxed atmosphere and is just steps from the cross current pool.

The Heaven at Hard rock Hotel Riviera Maya has three pools. The Central pool has sun, plenty of room to lounge, and never-ending cocktails. The semi Olympic pool is a place to grab some laps while the cross current rhythm pool combines relaxing currents with classic rock and roll.

7.7
Good
218 reviews

Latest deals for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Thu 27/8
-
Fri 28/8
Deluxe room, bed type unknown
C$ 366
nightly with fees
King room, bed type unknown
C$ 675
nightly with fees
Superior Room, bed type unknown
C$ 690
nightly with fees
Superior Room, bed type unknown
C$ 512
nightly with fees
King room, 1 king bed
C$ 521
nightly with fees
Luxury Room, bed type unknown
C$ 575
nightly with fees
Deluxe room, bed type unknown
C$ 539
nightly with fees
King room, bed type unknown
C$ 701
nightly with fees
Deluxe room, 1 king bed
C$ 560
nightly with fees
Deluxe room, 1 king bed
C$ 566
nightly with fees
Deluxe room, bed type unknown
C$ 570
nightly with fees
Deluxe room, bed type unknown
C$ 600
nightly with fees
King room, bed type unknown
C$ 614
nightly with fees
Deluxe room, 1 king bed
C$ 638
nightly with fees
Deluxe room, bed type unknown
C$ 622
nightly with fees
Deluxe room, bed type unknown
C$ 764
nightly with fees
Deluxe room, 1 king bed
C$ 796
nightly with fees
Deluxe room, bed type unknown
C$ 842
nightly with fees
Deluxe room, bed type unknown
C$ 918
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Private beach
  • Adults only
  • Snorkeling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • 24hr front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Gift shop
  • Bicycle rental
  • Game room
  • Golf
  • Scuba diving
  • Snorkeling
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Bowling
  • Water park
  • Pool table
  • Night club
  • Basketball court

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Disabled Access
  • Adults only
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

General

  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Dining

  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Outdoor

  • Outdoor dining area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Kitchen

  • Kitchenette
  • Dishwasher
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis
  • Gym

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Playground

Reviews of Heaven at Hard Rock Hotel Riviera Maya - Adults Only

7.7
Good
218 verified ratings
Wonderful
128
Very good
41
Good
22
Okay
7
Fair
3
Mediocre
7
Poor
10

Summary of reviews

Guests say
Guests appreciated the variety and quality of restaurants as well as the pleasant pool areas. However, many expressed disappointment with the level of service, cleanliness of rooms, and maintenance issues. Some guests mentioned problems with room assignments, noise, and amenities not meeting expectations. Despite these drawbacks, positive comments highlighted the spacious property, well-maintained grounds, and enjoyable dining experiences.
AI-generated from customer reviews
Restaurant9 out of 10
Pool8.5 out of 10
Room Size3 out of 10
Cleanliness1.5 out of 10
Service1.5 out of 10
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Location

Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo

What's nearby

  • Dolphinaris Park Riviera Maya0.9 km
  • Oasis Beach1.6 km
  • Puerto Aventuras Golf Club1.8 km
  • Dolphin Discovery1.8 km
  • Puerto Aventuras Marina1.9 km
  • CEDAM Museum1.9 km
  • Omni Beach2 km
  • Kantun Chi4.6 km
  • Cenote Azul4.7 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 008-007-000402/2025

Essential information about Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Low season

High season

Average price (weeknight)

Average price (weekend night)

May
December
C$ 789
C$ 732
Cheapest month to stay with an average 24% drop in price.
Most expensive month to stay with an average 36% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Which month has the cheapest rates at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

The cheapest month to stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only is September, with an average nightly rate of C$ 590. The most expensive month is February at C$ 764 per night.

What is the cheapest day to book Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

The cheapest day to book Heaven at Hard Rock Hotel Riviera Maya - Adults Only is Sunday, with an average nightly rate of C$ 570. The most expensive day is Wednesday at C$ 1,046 per night.

How far in advance should you book Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

To get the best price at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, book around 4 weeks in advance. This could save you approximately 27% compared to booking last minute.

KAYAK's top tips for your stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • If you’re after a cheap room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, then you should consider staying during the low season. The cheapest deals can generally be found in May and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, plan to stay on a Sunday or Friday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only was booked for on KAYAK in the last 2 weeks was C$ 570, while the most expensive was C$ 570.
  • How long should you stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Where is Heaven at Hard Rock Hotel Riviera Maya - Adults Only located?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is located at Km. 72 Carretera Cancun-Tulum, 2.1 km from the centre of Puerto Aventuras. Dolphinaris Park Riviera Maya is the closest landmark to Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • When is check-in time and check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free Wi-Fi?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free Wi-Fi.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free parking?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free parking.

  • How far is Heaven at Hard Rock Hotel Riviera Maya - Adults Only from the airport?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 29.2 km from Cozumel Intl. Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 60.2 km from Tulum Intl.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a pool?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool on-site.

  • How does KAYAK find such great Heaven at Hard Rock Hotel Riviera Maya - Adults Only hotel deals?

    KAYAK scours the web for all room deals available at Heaven at Hard Rock Hotel Riviera Maya - Adults Only in Puerto Aventuras and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Heaven at Hard Rock Hotel Riviera Maya - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
3% cheaperHard Rock Hotel Riviera Maya8.2 Excellent (399 reviews)0.42 kmPrivate beach, snorkelling, Outdoor poolC$ 517+
4-star hotel
Penthouse Xcaret Puerto Aventuras
5.3 Okay (3 reviews)0.91 kmC$ 674+
4-star hotel
66% cheaperCatalonia Yucatan Beach7.8 Good (118 reviews)1.14 kmPrivate beach, snorkelling, Outdoor poolC$ 184+
Vacation rental
75% cheaper
2BR Apt with Lagoon View in Puerto Aventuras
8.1 Excellent (6 reviews)0.7 kmLake view, Outdoor pool, KitchenC$ 132+

Cheapest

See cheapest stays in Puerto Aventuras
4-star hotel
66% cheaperCatalonia Yucatan Beach7.8 Good (118 reviews)1.14 kmPrivate beach, snorkelling, Outdoor poolC$ 184+
5-star hotel
3% cheaperHard Rock Hotel Riviera Maya8.2 Excellent (399 reviews)0.42 kmPrivate beach, snorkelling, Outdoor poolC$ 517+
4-star hotel
Penthouse Xcaret Puerto Aventuras
5.3 Okay (3 reviews)0.91 kmC$ 674+
Vacation rental
84% cheaper
Modern studio with AC and WiFi in fabulous Puerto Aventuras, Mexico. Pool. TV
1.02 kmWi-Fi, air-conditionedC$ 85+

Most recommended

See most recommended stays in Puerto Aventuras
5-star hotel
3% cheaperHard Rock Hotel Riviera Maya8.2 Excellent (399 reviews)0.42 kmPrivate beach, snorkelling, Outdoor poolC$ 517+
4-star hotel
66% cheaperCatalonia Yucatan Beach7.8 Good (118 reviews)1.14 kmPrivate beach, snorkelling, Outdoor poolC$ 184+
4-star hotel
Penthouse Xcaret Puerto Aventuras
5.3 Okay (3 reviews)0.91 kmC$ 674+
Vacation rental
30% cheaper
Bellmare Front Water Laguna Ground Floor
10 Excellent (2 reviews)0.79 kmOutdoor pool, Balcony, air-conditionedC$ 374+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.3
2.1 km
Cozumel Intl
29.2 km

Everything you need to know for your stay in Puerto Aventuras