4 stars
Gran Hotel Tourbillon & Lodge
Ruta 12, km 4.5, 3370 Puerto Iguazú, Misiones, Argentina
Puerto Iguazú, Argentina
See location+54 375 742 4646Photos of Gran Hotel Tourbillon & Lodge
Overview
Family-friendly hotel with a full-service spa and free breakfast Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Gran Hotel Tourbillon Cataratas offers 74 air-conditioned accommodations with minibars and safes. Accommodations have separate dining areas and include desks and dining tables. 32-inch LCD televisions come with cable channels. This Puerto Iguazú hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Gran Hotel Tourbillon & Lodge
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Dining room
- Snack bar
- Breakfast in the room
- Dining area
- Dining table
General
- Family rooms
- Garden view
- Storage available
- Seating area
- Slippers
- Sofa
- Solarium
- Soundproofing
- Telephone
- Carpeted
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- No smoking
- Private entrance
- Disabled Access
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Complimentary breakfast
- Playground
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Things to do
- Gift shop
- Beauty salon
- Table tennis
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Outdoor
- Garden
Reviews of Gran Hotel Tourbillon & Lodge
7.9
Good
2222 verified ratings
Wonderful
792
Very good
462
Good
452
Okay
163
Fair
170
Mediocre
83
Poor
100
Guests say
Overall, guests had a very negative experience at the hotel. Many reviews highlighted the poor cleanliness, with mentions of chemical smells, unmaintained areas, and old facilities. The service was also frequently criticized, particularly regarding the front desk and misunderstandings that could lead to guests being taken advantage of. Guests felt that the hotel did not provide good value for the price paid, pointing out outdated amenities and limited breakfast options.AI-generated from customer reviews
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Cons (-) I would STAY AWAY from this hotel at all costs. Do not be fooled by the "4 star" rating or the photos. On our first day, we asked the front desk where we can exchange currency and how we can get from the hotel to Iguazu Falls. The front desk pointed us over to a table they have set up in the lobby with looked organized with brochures and a man sitting there ready to "help" you. We had been exchang...
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Location
Ruta 12, km 4.5, 3370 Puerto Iguazú, Misiones
What's nearby
- Aripuca0.6 km
- GüiráOga0.7 km
- Punto Iguazu1.7 km
- Casino Iguazú2.2 km
- Jardin de los Picaflores2.8 km
- Selva Viva4.1 km
- Orquidiario del Indio Solitario4.3 km
- Iguazu Falls (Argentina)13.7 km
- Mirador Garganta del Diablo14.2 km
- Iguazu Falls14.3 km
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Gran Hotel Tourbillon & Lodge
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price