Good to know
|Distance to city centre||0.1 km|
|Nearest Airport||Thera Santorini/Thira|
|Distance to airport||3.2 km|
Time of year
Show reviews that mention
|amazing staff||in 74 reviews|
|beautiful hotel||in 42 reviews|
|donkey||in 8 reviews|
|enjoyed our stay||in 12 reviews|
|fantastic views||in 25 reviews|
|fluffy ones||in 3 reviews|
|great breakfast||in 25 reviews|
|great pool||in 15 reviews|
|heavy cases||in 7 reviews|
|hotels today||in 3 reviews|
|lovely room||in 28 reviews|
|price of our room||in 6 reviews|
|santorini||in 7 reviews|
|use some softener||in 9 reviews|
Everthing was perfect! Beds super comfy views and food awesome. Anything we needed managment went out of the way to make it happen.
The staff was remarkably kind and helpful. The new manager is doing an amazing job. Thank you for making our stay in Santorini such an amazing experience. We loved it!
There was nothing much to like about the property. Only the view was good from the property. The room we booked had a private jacuzzi with it which was good. Other than that everything was downhill.
This hotel was the worst stay of my life. Right from the start, we got nothing what was promised. We were a group of 6 adults and 4 children. We booked 2 honeymoon suites and 1 Canava suite. When we reached there, we were told that these 2 categories are not different and we will get 3 rooms of the Canava category. We had paid a heavy premium for those 2 honeymoon suites and we were told that this is what they have and travel portals might have wrongly listed the categories. After 2 hours of discussing with them after a long ferry ride to reach Santorini and having cranky kids, and showing them pictures of what the honeymoon suite looks like on the website, we gave up. Even their website lists these two categories as different. The manager on duty had no answers and just kept saying that travel portals have wrongly listed. After some more time of arguments, he gave us an upper category room which looked like the honeymoon suite in the picture. When we told him we had booked 2 honeymoon suites, he replied he doesnt have more availability of that room. This is after having paid the amount upfront. He was the most unprofessional manager I have ever seen for a property which is rated good on your website. There is no room service. The housekeeping is terrible. They do not clean the room. They entered the room and kept the toiletries and towels but they did not clean the room and left. The next day, we were coincidentally there when the housekeeping lady came and we told her that the room was not cleaned yesterday. She just showed ignorance of the fact that it was not cleaned and acted surprised. Don't expect good cleanliness. The hospitality is extremely bad. We were promised a bottle of wine with our room category. We did not get that. We did not get even water. The water in Santorini is not drinkable from the tap. When we asked for water, they said its chargeable. We asked for glasses, they said glasses will be provided only if we buy the water from them.
Honestly did not like anything. It was a very very bad experience.
Starting with the uphill climb with the luggage, the helper from the hotel was quiet annoyed and dragged out bags uphill in a very rash way that all our new suitcases have scratches and now look old.. Then after an hours wait we were given a room which dint look like the honeymoon suite we had seen in the pictures and booked. When asked why are we given a different room the helper of the hotel said “don’t believe the pictures too much, this is all we have speak to the receptionist when she comes in the evening” then another guy said “these pictures on booking.com are our old pictures”. How can the old pictures look better than the recent hotel. Throughout our stay we did not meet the receptionist or the manager and the staff working there were lazy and liars. No tea/coffee maker, no cutlery and to sum it up an untidy hot pool with no view. We got looted here. Do not recommend this to any one. The place has no cleanliness, too many insects. Waste of 450 euros a night.
We had the Master Suite. Excellent for a family stay
Pool was not heated and too cold for kids to use
very calm and clean. All staff are friendly and kind.
With a stay at Zannos Melathron in Santorini, you'll be a 4-minute drive from Santorini Caldera and 6 minutes from Athinios Port. Featured amenities include limo/town car service, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
based on 206 reviews
Things to Know
- Great view
Policies vary by room type and provider.
Reviews about Zannos Melathron
Most Popular Landmarks
- Panagia Episkopi 1.8 km
|Thera Santorini/Thira||3.2 km|
|Parikia Paros||76.9 km|