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Hotel Citadelle
3 stars

Hotel Citadelle

4800 Boulevard Wilfrid-Hamel, Québec City, QC, Canada
Québec City, Canada
See location+1 418 871 3938
From
C$ 83
Cheapest

rate per night

7.1
Good
based on 1325 reviews
1,325 reviews
Room type
Provider
Nightly total
Standard Room
C$ 83
Queen room
C$ 90
Superior Room
C$ 98
32 more Hotel Citadelle deals
32 more Hotel Citadelle deals

Photos of Hotel Citadelle

Overview

Rating

Boasting a Jacuzzi, Hotel Citadelle is situated in Quebec City and offers comfortable accommodation. It also provides on-site parking and Aquarium du Quebec, Universite Laval and Laval University are a short car trip away.

A 24-hour reception, luggage storage and an atm/cash machine are just some of the available services at the hotel. Wi-Fi is also provided.

Rooms at Hotel Citadelle are comfortable and offer a refrigerator, a microwave and a dishwasher. They are also equipped with a hair dryer and an oven.

The hotel is less than a 15-minute drive from Quebec City Jean Lesage International Airport. La Citadelle de Quebec, Ice Hotel and Parliament Building can be easily accessed by car.

Rating
7.1
Good
Based on 1,325 verified guest reviews

Latest deals for Hotel Citadelle

Mon 5/5
Tue 6/5
Deluxe room
1 king bed
C$ 178
Double room
bed type unknown
C$ 110
2 double beds
C$ 114
bed type unknown
C$ 121
Queen room
bed type unknown
C$ 90
bed type unknown
C$ 98
bed type unknown
C$ 98
Superior Room
1 king bed
C$ 98
1 king bed
C$ 102
1 king bed
C$ 105
Standard Room
bed type unknown
C$ 83
1 queen bed
C$ 88
bed type unknown
C$ 89
King room
bed type unknown
C$ 203
bed type unknown
C$ 207
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Hotel Citadelle

  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Hairdryer

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Pyjamas
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Kitchen

  • Wine glasses
  • Electric kettle
  • Shared kitchen
  • Dishwasher
  • Oven
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Toaster
  • Refrigerator
  • Dining area
  • Kitchen

Bathroom

  • Shared bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Entire unit located on ground floor
  • Disabled Access
  • Elevator
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Private entrance

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Storage available

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Key access
  • Key card access
  • 24hr front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Dining table

Workspace

  • Fax/photocopying
  • Desk

Pool and spa

  • Hot tub

Parking and transportation

  • Free parking

Outdoor

  • Outdoor dining area

Laundry

  • Iron and ironing board

Health and safety

  • Daily housekeeping

Reviews of Hotel Citadelle

7.1
Good
1325 verified ratings
Wonderful
300
Very good
263
Good
291
Okay
160
Fair
146
Mediocre
58
Poor
107

Summary of reviews

Guests say
Guests appreciated the great location and friendly service at the hotel, with many noting the spacious rooms and good value for the price. However, several reviews highlighted issues with cleanliness and the lack of adequate amenities, such as a functioning kitchen and proper room furnishings. Overall, while some guests had a positive experience, others felt disappointed by the condition of the facilities.
AI-generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Room Size8.5 out of 10
Value for Price8 out of 10
Amenities3 out of 10
Cleanliness2.5 out of 10
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Score by provider

All reviews

6.0
Okay
Lizzy Wei, Jun 2016
Cons (-) There seem to be hotel rooms and motel rooms at the same facility. The pics online were of nice hotel rooms but the room we stayed in was a motel next to the main building, the floor was sticky and furniture was bare minimum. It was very cheap, though, so you get what you pay for.
4.8
Mediocre
Anonymous, Oct 2015
Pros (+) The front desk was very nice and was courteous. There are a few restaurants in the area.
Cons (-) I thought when I read the reviews, the breakfast was included in the price and they provided transportation to the airport. The breakfast was $5.00 extra per person and there was no transportation to the airport. The hotel is in an older area of town. I have stayed in a lot of hotels and this is a two star hotel.

Location

4800 Boulevard Wilfrid-Hamel, Québec City, QC

What's nearby

  • Les Galeries de la Capitale3.6 km
  • PEPS4.4 km
  • Laval University4.8 km
  • Laurier Quebec4.9 km
  • Aquarium du Quebec6.7 km
  • Cartier-Brebeuf National Historic Site7 km
  • Quebec City Armoury8.6 km
  • Parliament Building8.6 km
  • Price Building9 km
  • Ursulines de Quebec Museum9.1 km
  • Citadelle of Quebec9.1 km
  • La Maison Simons9.1 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 063070, 2025-07-31

Essential information about Hotel Citadelle

Low season

January

High season

July

Average price (weeknight)

C$ 120

Average price (weekend night)

C$ 100
Cheapest month to stay with an average 24% drop in price.
Most expensive month to stay with an average 32% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Citadelle

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Citadelle

  • If you’re after a cheap room at Hotel Citadelle, then you should consider staying during the low season. The cheapest deals can generally be found in January and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Citadelle, plan to stay on a Saturday or Sunday. The most expensive day is usually Monday.
  • The cheapest price a room at Hotel Citadelle was booked for on KAYAK in the last 2 weeks was C$ 97, while the most expensive was C$ 97.
  • How long should you stay at Hotel Citadelle? KAYAK users usually book their rooms here for 1 day.
See more tips

FAQs when booking at Hotel Citadelle

  • Where is Hotel Citadelle located?

    Hotel Citadelle is located at 4800 Boulevard Wilfrid-Hamel in Duberger-Les Saules, 8.6 km from the centre of Québec City. Les Galeries de la Capitale is the closest landmark to Hotel Citadelle.

  • When is check-in time and check-out time at Hotel Citadelle?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel Citadelle.

  • Does Hotel Citadelle offer free Wi-Fi?

    Yes, Hotel Citadelle offers free Wi-Fi.

  • Does Hotel Citadelle offer free parking?

    Yes, Hotel Citadelle offers free parking.

  • How far is Hotel Citadelle from the airport?

    Hotel Citadelle is 5 km from Québec City.

  • How does KAYAK find such great Hotel Citadelle hotel deals?

    KAYAK scours the web for all room deals available at Hotel Citadelle in Québec City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Citadelle and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Citadelle.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Chateau Repotel Henri IV8 Excellent (3,421 reviews)0.48 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 130+
2-star hotel
Hôtel Motel Le Gite5.7 Okay (1 review)0.58 kmWi-Fi, Free toiletriesC$ 107+
3-star hotel
Quality Inn8.1 Excellent (2,323 reviews)0.9 kmIndoor pool, Fitness centre, Free Wi-FiC$ 142+
2-star hotel
12% cheaperMotel Le Luxembourg5.4 Okay (658 reviews)0.95 kmBar/Lounge, Free Wi-Fi, Business centreC$ 85+

Cheapest

See cheapest stays in Québec City
2-star hotel
12% cheaperMotel Le Luxembourg5.4 Okay (658 reviews)0.95 kmBar/Lounge, Free Wi-Fi, Business centreC$ 85+
2-star hotel
1% cheaperHotel & Suites Monte-Cristo7.6 Good (2,294 reviews)1.04 kmWi-Fi, Free parking, Wi-Fi available in all areasC$ 95+
2-star hotel
Hôtel Motel Le Gite5.7 Okay (1 review)0.58 kmWi-Fi, Free toiletriesC$ 107+
3-star hotel
Chateau Repotel Henri IV8 Excellent (3,421 reviews)0.48 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 130+

Most recommended

See most recommended stays in Québec City
3-star hotel
Quality Inn8.1 Excellent (2,323 reviews)0.9 kmIndoor pool, Fitness centre, Free Wi-FiC$ 142+
3-star hotel
Chateau Repotel Henri IV8 Excellent (3,421 reviews)0.48 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 130+
2-star hotel
1% cheaperHotel & Suites Monte-Cristo7.6 Good (2,294 reviews)1.04 kmWi-Fi, Free parking, Wi-Fi available in all areasC$ 95+
2-star hotel
Hôtel Motel Le Gite5.7 Okay (1 review)0.58 kmWi-Fi, Free toiletriesC$ 107+

Good to know

Value for money

7.4

Distance to downtown

8.6 km

Nearest Airport

Québec City

Distance to airport

5.0 km

Everything you need to know for your stay in Québec City