Hotel Citadelle

3 stars
4800 Boulevard Wilfrid-Hamel, Québec City, QC, Canada
Québec City, Canada
7.0
Good
based on 1431 reviews
1,431 reviews
Wed 24/9
-
Thu 25/9
1 room, 2 guests
Deals from
C$ 90
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
C$ 90
Superior Room
C$ 97
Queen room
C$ 101
32 more Hotel Citadelle deals
32 more Hotel Citadelle deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Boasting a Jacuzzi, Hotel Citadelle is situated in Quebec City and offers comfortable accommodation. It also provides on-site parking and Aquarium du Quebec, Universite Laval and Laval University are a short car trip away.

A 24-hour reception, luggage storage and an atm/cash machine are just some of the available services at the hotel. Wi-Fi is also provided.

Rooms at Hotel Citadelle are comfortable and offer a refrigerator, a microwave and a dishwasher. They are also equipped with a hair dryer and an oven.

The hotel is less than a 15-minute drive from Quebec City Jean Lesage International Airport. La Citadelle de Quebec, Ice Hotel and Parliament Building can be easily accessed by car.

7.0
Good rating
Based on 1,431 verified guest reviews

Latest deals for Hotel Citadelle

Wed 24/9
Thu 25/9
Double room
bed type unknown
C$ 120
nightly with fees
2 double beds
C$ 128
nightly with fees
2 double beds
C$ 128
nightly with fees
Standard Room
bed type unknown
C$ 90
nightly with fees
bed type unknown
C$ 91
nightly with fees
bed type unknown
C$ 91
nightly with fees
Queen room
bed type unknown
C$ 101
nightly with fees
bed type unknown
C$ 107
nightly with fees
bed type unknown
C$ 110
nightly with fees
Deluxe room
1 king bed
C$ 189
nightly with fees
1 king bed
C$ 319
nightly with fees
King room
bed type unknown
C$ 188
nightly with fees
bed type unknown
C$ 201
nightly with fees
bed type unknown
C$ 202
nightly with fees
Superior Room
1 king bed
C$ 97
nightly with fees
1 king bed
C$ 101
nightly with fees
1 king bed
C$ 104
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Citadelle

  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Hairdryer

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Pyjamas
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Kitchen

  • Wine glasses
  • Electric kettle
  • Shared kitchen
  • Dishwasher
  • Oven
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Toaster
  • Refrigerator
  • Dining area
  • Kitchen

Bathroom

  • Shared bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Entire unit located on ground floor
  • Disabled Access
  • Elevator
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Private entrance

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Storage available

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Key access
  • Key card access
  • 24hr front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Dining table

Workspace

  • Fax/photocopying
  • Desk

Pool and spa

  • Hot tub

Parking and transportation

  • Free parking

Outdoor

  • Outdoor dining area

Laundry

  • Iron and ironing board

Health and safety

  • Daily housekeeping

Reviews of Hotel Citadelle

7.0
Good
1431 verified ratings
Wonderful
319
Very good
281
Good
303
Okay
173
Fair
166
Mediocre
63
Poor
126

Summary of reviews

Guests say
Guests generally appreciated the friendly staff and convenient location of the hotel. However, many expressed concerns about cleanliness, with reports of dust and cobwebs in the rooms. The comfort of the beds was also a common issue, with several guests finding them too soft. Additionally, amenities such as the TV and Wi-Fi were frequently mentioned as not functioning properly, detracting from the overall experience.
AI-generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Cleanliness3.5 out of 10
Bed Comfort3 out of 10
Amenities2.5 out of 10
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Score by provider

All reviews

6.0
Okay
Lizzy Wei, Jun 2016
Cons (-) There seem to be hotel rooms and motel rooms at the same facility. The pics online were of nice hotel rooms but the room we stayed in was a motel next to the main building, the floor was sticky and furniture was bare minimum. It was very cheap, though, so you get what you pay for.
4.8
Mediocre
Anonymous, Oct 2015
Pros (+) The front desk was very nice and was courteous. There are a few restaurants in the area.
Cons (-) I thought when I read the reviews, the breakfast was included in the price and they provided transportation to the airport. The breakfast was $5.00 extra per person and there was no transportation to the airport. The hotel is in an older area of town. I have stayed in a lot of hotels and this is a two star hotel.

Location

4800 Boulevard Wilfrid-Hamel, Québec City, QC

What's nearby

  • Les Galeries de la Capitale3.6 km
  • PEPS4.4 km
  • Laval University4.8 km
  • Laurier Quebec4.9 km
  • Aquarium du Quebec6.7 km
  • Cartier-Brebeuf National Historic Site7 km
  • Quebec City Armoury8.6 km
  • Parliament Building8.6 km
  • Price Building9 km
  • Ursulines de Quebec Museum9.1 km
  • Citadelle of Quebec9.1 km
  • La Maison Simons9.1 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 063070, 2026-07-31

Essential information about Hotel Citadelle

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
December
C$ 146
C$ 173
Cheapest month to stay with an average 28% drop in price.
Most expensive month to stay with an average 54% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Citadelle

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Citadelle

  • If you’re after a cheap room at Hotel Citadelle, then you should consider staying during the low season. The cheapest deals can generally be found in January and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Citadelle, plan to stay on a Sunday or Thursday. The most expensive day is usually Friday.
  • The cheapest price a room at Hotel Citadelle was booked for on KAYAK in the last 2 weeks was C$ 126, while the most expensive was C$ 129.
  • How long should you stay at Hotel Citadelle? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at Hotel Citadelle

  • Where is Hotel Citadelle located?

    Hotel Citadelle is located at 4800 Boulevard Wilfrid-Hamel in Duberger-Les Saules, 8.6 km from the centre of Québec City. Les Galeries de la Capitale is the closest landmark to Hotel Citadelle.

  • When is check-in time and check-out time at Hotel Citadelle?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel Citadelle.

  • Does Hotel Citadelle offer free Wi-Fi?

    Yes, Hotel Citadelle offers free Wi-Fi.

  • Does Hotel Citadelle offer free parking?

    Yes, Hotel Citadelle offers free parking.

  • How far is Hotel Citadelle from the airport?

    Hotel Citadelle is 5 km from Québec City.

  • How does KAYAK find such great Hotel Citadelle hotel deals?

    KAYAK scours the web for all room deals available at Hotel Citadelle in Québec City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Citadelle and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Citadelle.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Repotel Henri IV Québec7.8 Good (3,580 reviews)0.48 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 110+
2-star hotel
Hôtel Motel Le Gite5.7 Okay (1 review)0.58 kmWi-Fi, Free toiletriesC$ 106+
3-star hotel
Quality Inn8.1 Excellent (2,504 reviews)0.9 kmIndoor pool, Fitness centre, Free Wi-FiC$ 145+
2-star hotel
11% cheaperHotel Le Luxembourg5.4 Okay (646 reviews)0.92 kmBar/Lounge, Free Wi-Fi, Business centreC$ 94+

Cheapest

See cheapest stays in Québec City
2-star hotel
11% cheaperHotel Le Luxembourg5.4 Okay (646 reviews)0.92 kmBar/Lounge, Free Wi-Fi, Business centreC$ 94+
2-star hotel
Hôtel Motel Le Gite5.7 Okay (1 review)0.58 kmWi-Fi, Free toiletriesC$ 106+
2-star hotel
Hotel & Suites Monte-Cristo7.6 Good (2,427 reviews)1.04 kmWi-Fi, Free parking, Wi-Fi available in all areasC$ 106+
3-star hotel
Repotel Henri IV Québec7.8 Good (3,580 reviews)0.48 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 110+

Most recommended

See most recommended stays in Québec City
3-star hotel
Quality Inn8.1 Excellent (2,504 reviews)0.9 kmIndoor pool, Fitness centre, Free Wi-FiC$ 145+
3-star hotel
Repotel Henri IV Québec7.8 Good (3,580 reviews)0.48 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 110+
2-star hotel
Hotel & Suites Monte-Cristo7.6 Good (2,427 reviews)1.04 kmWi-Fi, Free parking, Wi-Fi available in all areasC$ 106+
2-star hotel
Hôtel Motel Le Gite5.7 Okay (1 review)0.58 kmWi-Fi, Free toiletriesC$ 106+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.3
8.6 km
Québec City
5.0 km

Everything you need to know for your stay in Québec City

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