Maybe offering better snacks, and don't be so limited about it. I understand that the flights can't offer food. However more and better snacks would be great. Thank you,
Amazing airline relatively speaking. Leg room, snacks, drinks make the trip easier. Great service
The seat had a hard bar along the back edge that was uncomfortable, but the legroom made up for it.
The agent at check in was very cordial and gave me seat 4a with nobody beside me as I asked if possible
Seats not as comfortable but understand as it was a smaller plane/ short flight. All in all, I’ve never had any issues with Porter. Great company to fly with
3.5 hr delay for a 1 hr work flight. No information as to why the delay until 20 mins before boarding.
The flight was fine see earlier note for the problem
The staff is always great. Just the fact that our flight was the only one delayed from Halifax when all other carries were still flying. It happen a year ago out of Toronto as well. All others were flying but our flight got cancelled 1 hr before the time of departure.
Chaotic boarding, but mostly my issues are with Toronto airport
Tight transfer in Montreal. (15 min) However, we made it, as did my luggage.
On one of the flights, the situation became sufficiently frustrating that a passenger openly expressed their dissatisfaction. Despite these complaints, we did not observe any meaningful improvement or receive an adequate explanation. The fact that members of our group experienced similar conditions on two separate aircraft is particularly concerning. We recognize that cabin temperatures may vary during a flight; however, the prolonged discomfort and the apparent lack of an effective response significantly affected our travel experience. Passengers reasonably expect a long-haul international flight to provide a tolerable cabin environment. When multiple passengers raise concerns about their comfort or well-being, those concerns should be acknowledged and addressed professionally.
Good. Mm to I am always generally satisfied with Air Transat! 👍
Arm rests are too small and too close. No screens, movie selection was very limited and poor. Food is pretty much overpriced cheap convenience store food.
Crew was good, helpful. Flight ran on time.would have liked to take airtransat home to MTL. But the price back from San Jose Costa Rica was MUCH more expensive than the flight from MTL to San Jose c.r.
The on-board crew were professional and friendly and made the trip feel like we were taken care of well. The gate for the flight departure changed three times...not great but not terrible. Considering it was the day of the New Jalisco Cartel mayhem, we can't really complain.
Onward flight was okay. return from Lisbon was poor as we missed our flight due to a long line at the passport control. Air Transat made no effort to accommodate us even though we were at the passport control 40 minutes prior to the departure.
Thank you for making my first experience very enjoyable. You made it all very pleasant
Great flight great seats will absolutely fly with you again
YUL AIRPORT is the worst. 1 Hr to Get out of the plane, 1 Hr To Cross the Border. 1Hr waiting to be pick up curbside. Trafic is ubeliveble.
Old plane, hard seats, 1.30 hours delay, while seating on the plane waiting for departure.
The flights were on time and I appreciated that the cabin crew helped passengers with overhead luggage - finding space etc - despite not being paid. Apparently their wages don’t start until takeoff. This makes no sense whatsoever.
It is stupid to have to go to Atlanta in order to get to Rochester NY. I was up for 36 hours because who can sleep on an airplane. I'll next do tht again.
Bumped from my connected flight, we arrived earlier than scheduled and I was bumped 4.5 hours later. There was no reason, they said my time I wouldn’t have connected in time. I had 41 minutes. None of Westjet customer service in airport could figure out why me and my 5 year old were bumped from flight we booked. We had 10 minutes to get to next gate after we got off the plane, one lady mentioned that’s not enough time to get to next gate. I was there in 3 minutes. Was originally suppose to fly out at 6:50 pm And was re scheduled to 11:45pm.
Everything went well, smooth flight, arrived on time, no lost luggage!
Terrible. I was charged $75 for a checked bag when I only had a carry on. The lady at the desk said she couldn’t refund me the money and that I had to call westjet. I called the next day and they said they couldn’t refund me because there is no way to prove I didn’t have a checked bag.
It would have been nice to know there was no on flight entertainment
Terrible decision to take a night flight. Not enough time to sleep and premium seat has no foot rest ao couldn’t get comfortable!
See review from the other leg San Antonio to Atlanta.. basically the same experience as the flight was operated by Delta.
20+imite delay on the plane with no air. Part of our group had no seats assigned and took a long time to get fixed. Again no wifi and snacks were sad
Flight booked from Montreal via Toronto to Huatulco. Toronto to Huatulco flight was cancelled, lost one day of vacation in Toronto waiting for next flight. Flight from Huatulco to Toronto delayed, missed connection to Montreal. Westjet counter closed. No hotel, no connection flight for 4 days to Montreal to finish the journey. I shall go to Small Claims Court to get compensation for all these troubles. Westjet never again.
Wow! Both way we came in in advance! Now that's a first with AC!
SIX HOUR FLIGHT DELAY!! $15.00 voucher to apologize. Missed our first tour in Quebec.
The take off was delayed as we were told that the baggages had to be rearranged to balance the weight. I only took a carry-on and a personal item, but the overhead bin was extremely small, even a normal size carryon can’t fit it, so they had to check it in for free. The seat was really tight and no entertainment at all.
It was fine. There were a couple of mechanical delays prior to takeoff but it was overall a quick and pleasant flight.
They booked me to travel to Quebec City from Montreal before going to Ottawa, for some reason, then the flight was late and I missed my connection, so I had to fly right back to Montreal to get a flight to Ottawa…..and my luggage was delayed by two days.
very disappointed with Air Canada, flight delay more than 4 hours.
Flight canceled so had to wait in the airport for a long time.
Flight was delayed at least 4 times then once we boarded they found a problem with the plane and we had to de-plane and wait another hour for a different plane. I was an hour late for my performance.
Flight was cancelled in Antigua and they made me find my own hotel, taxi and pay for all my food. Flight was delayed more than 24 hours due to mechanical and air canada doesn't want to pay the $1000 due for reimbursement
The departure was delayed 50 minutes and you didn't have an explanation from the crew.
