It was okay. Had a thing with the front desk, she had me repack my suitcases to have them be under the weight restrictions, but then the other one was overweight, she argued with me about it when there were tons of people in line. Wasn’t great.
3.5 hr delay for a 1 hr work flight. No information as to why the delay until 20 mins before boarding.
Our flight was cancelled at the last minute for maintenance reasons and we were rebooked on a late flight when we purposefully booked our flight to be home early due to work.
Just an evening before they canceled my ticket and offered me ticket costing 3 x times more than. I will not fall prey to these scams,Will never book through kayak now. Such a bad experience.
The flight was delayed by more than one hour. The terminal was consequently overcrowded and hot. We lost our car reservation and hit rush hour traffic in Boston, which added two hours stuck in traffic to our trip.
Chaotic boarding, but mostly my issues are with Toronto airport
The airline arrival at the downtown airport is a big plus.. Food and beverage was excellent. Their non weather related cancellation is horrible. Overall I gave the airline 7 over 10 Tips for people flying porter from Boston. The airline doesn’t have inflight entertainment No TV No WIFI. Bring your entertainment with you.
Nothing to like about porter. Flight cancelled. No flight back to Boston for 2 days. No hotel accommodation. Terrible. Never again by porter.
Porter is the airline that does care. All trips with Porter have been smooth and relaxing. The extras are the customer appreciation. The others just don’t do that.
The flight was delayed for more than 2 hrs. The plane was changed and staff couldn’t count people so we had to wait even longer while waiting for take off.
Wow! Both way we came in in advance! Now that's a first with AC!
SIX HOUR FLIGHT DELAY!! $15.00 voucher to apologize. Missed our first tour in Quebec.
very disappointed with Air Canada, flight delay more than 4 hours.
Flight canceled so had to wait in the airport for a long time.
Flight was delayed at least 4 times then once we boarded they found a problem with the plane and we had to de-plane and wait another hour for a different plane. I was an hour late for my performance.
The departure was delayed 50 minutes and you didn't have an explanation from the crew.
Flew Business Class that gave me privileges at the Maple Leaf Lounge which I was looking forward to as this was the Saturday before Thanksgiving, but LGA was quiet. Regardless, the Maple Leaf Lounge was really tranquil and relaxing, sto=cked with a large breakfast selection that had 2 omelettes, sauteed onions and peppers to throw on them, really good bacon, delicious fingerling potatoes, oatmeal with a big variety of garnishes, fresh fruit and cheese, bagels, muffins and other continental items. There was a good coffee machine with terrific espresso (EVEN DECAF ESPRESSO), cans and pitchers of juice, soda amchine and beer taps. By the time I left they had switched the fruit out for salad in advance of lunch and it look like a thorough selection with chicken. The view of the gates and fray below added tot he cocoon I felt I was in. I would pay to do it again and it definitely added to it. For the two flights I was on (to YYZ connecting to YQB) I was served a nice cheese and fruit plate even though they were about an hour. Impressively, on te shorter YYZ to YQB leg I was served warm nuts as well as a hot towel. I only get that when flying long flights on a lie flat seat on the American legacy carriers. Service was warm, welcoming and just made me feel wonderful. I would consider Air Canada for any destination if price were competitive based on the great service.
We did not like it much. There were so many delays. From getting there to check in, to the delay on flights to get home. It felt so disorganized and it gave us a lot of anxiety and stress. We followed the instructions that were given to us but no one seemed to know what they were doing. We missed our first flight due to the poor management of the airline.
Rouge is the budget division of Air Canada and it shows. Minimum seat pitch so an uncomfortable flight for anyone over 5 feet tall and 140 pounds. One pack of pretzels and a can of soda. Entertainment was on your own device.
The flight was 1.5 hours delayed. No food nor entertainment in this flight
