Wow! Both way we came in in advance! Now that's a first with AC!
SIX HOUR FLIGHT DELAY!! $15.00 voucher to apologize. Missed our first tour in Quebec.
The take off was delayed as we were told that the baggages had to be rearranged to balance the weight. I only took a carry-on and a personal item, but the overhead bin was extremely small, even a normal size carryon can’t fit it, so they had to check it in for free. The seat was really tight and no entertainment at all.
It was fine. There were a couple of mechanical delays prior to takeoff but it was overall a quick and pleasant flight.
They booked me to travel to Quebec City from Montreal before going to Ottawa, for some reason, then the flight was late and I missed my connection, so I had to fly right back to Montreal to get a flight to Ottawa…..and my luggage was delayed by two days.
very disappointed with Air Canada, flight delay more than 4 hours.
Flight canceled so had to wait in the airport for a long time.
Flight was delayed at least 4 times then once we boarded they found a problem with the plane and we had to de-plane and wait another hour for a different plane. I was an hour late for my performance.
The flight was in an old, stuffy aircraft. The flight crew looked tired and over-worked. The food and films were poor and lacked any quality. The flight was late arriving and then the door failed to open. I missed my connecting flight and was delayed more than 9 hours - for a MUCH longer and unpleasant trip. Air Canada should be avoided whenever possible.
The Air Canada Rouge flight is great value with amazing route and punctuality. The ground staffs in YVR and YQB are also extremely pleasant, helpful, and competent! I’m impressed by the value offered by this line. The plane is older, but it has the free movie streaming similar with many of the US airlines equip their domestic jets. While this should be a good overall flight, during my flight, one of the air crew was extremely rude for no reason. When I brought her an empty cup to discard in the galley (at the back of the plane), she refused to throw it away claiming that she’s not taking garbage at that time. Her associate always then kindly hung a trash bag in the galley so passengers could free up their seats from garbage. When they were serving drinks on flight, she repeatedly refused to make way for people to pass such that many passengers m who used the restrooms were trapped behind the plane. She told everyone to wait at the aft until she finished serving the entire plane. Again the other male air crew stepped up by giving way one person at a time. It is odd to see this lady air crew behaving that way. But she gave her phenomenal colleagues a bad name 😢 Having said that, I think the offering is still good. It was relatively on time and deliver the promised value. The experience wasn’t anywhere first class due to this lady air crew’s behavior that may have been ab outlier
