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There was water leaking from one wall near the window. The bathroom shower head was broken and wet the entire floor somehow when we used the shower. There were small ants or insects in the bathroom. There was a party on the floor below (a hotel event) with a loud DJ that was playing music until nearly Midnight on a week night. The staff were very friendly and helpful, but the hotel itself wasn’t great.
The location was excellent and just a short walk to places of interest. The hotel was clean, tidy and the staff were friendly. The roof top pool was stunning and also heated. The best time to swim was first thing in the morning with the steam coming off the pool. The buffet breakfast was very good and had everything you could possibly need and was also of good quality. The room was spacious, comfortable and had all you would need in a room. I would definately stay here again.
The walls are thin and there is no sound proofing so you hear people going in and out of their rooms. The room next door decided to have a party all night so got very little sleep which was a shame. The reception staff did tell them to keep the noise down which they responded to but with the walls so thin, you could still hear very clearly. Also, because I had used a towel to wipe some dust off my jeans I was charged extra because they said the towel was dirty! I assumed they would wash all the towels anyway.
It is a great hotel. Considering the type of hotels you can book in Quetzaltenango. I stayed in three different hotels in Quetzaltenango and I found them dissapointing to put it mildly. Latam is going to be my hotel of choice every time I go to that city. It is almost as good as a capital city mid-level hotel.
Everything was just perfect!
Service, personnel and excellent communication.
that we can't bring outside food in when restaurant is closed. We arrived late and had to find food outside of the hotel, we had to eat in the car because couldn't bring it inside.. Makes no sense, and hotel management should really use some common sense.
With a stay at Latam Hotel Plaza Pradera Quetzaltenango in Quetzaltenango, you'll be within a 10-minute drive of Quetzaltenango Central Park and Los Altos Railroad Museum. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
based on 224 reviews
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Most Popular Landmarks
- Quetzaltenango Central Park 2.5 km
- Quetzaltenango Cathedral 2.6 km