Sands Regency Casino Hotel

6.7
Good

Based on 5,873 reviews
 
345 North Arlington Avenue, Reno, NV 89501, United States
  +1 775 348 2200
Sands Regency Casino Hotel - Reno, NV, United States
Check-in
Check-out
Compare vs. KAYAK |
TripAdvisor C$ 27
Hotels.com C$ 29
Priceline C$ 44
TripAdvisor
per night
Hotels.com
per night
Priceline
per night

Rooms

Check-in
Check-out

King Rooms

C$ 45+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
King bed
C$ 45 per night
IMAGE
King bed
C$ 64 per night
IMAGE
King bed
C$ 78 per night
IMAGE
King bed
C$ 87 per night

Double Rooms

C$ 70+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 118 per night
IMAGE
Unknown
C$ 134 per night
IMAGE
Unknown
C$ 70 per night
IMAGE
Unknown
C$ 84 per night
IMAGE
Unknown
C$ 96 per night
IMAGE
Unknown
C$ 98 per night

Standard Rooms

C$ 27+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Queen bed
C$ 105 per night
IMAGE
King bed
C$ 113 per night
IMAGE
Unknown
C$ 118 per night
IMAGE
Queen bed
C$ 123 per night
IMAGE
Queen bed
C$ 123 per night
IMAGE
King bed
C$ 141 per night
IMAGE
Queen bed
C$ 188 per night
IMAGE
King bed
C$ 27 per night
IMAGE
Queen bed
C$ 29 per night
IMAGE
Unknown
C$ 44 per night
IMAGE
Unknown
C$ 46 per night
IMAGE
Unknown
C$ 46 per night
IMAGE
Unknown
C$ 46 per night
IMAGE
Unknown
C$ 46 per night
IMAGE
Unknown
C$ 51 per night
IMAGE
King bed
C$ 61 per night
IMAGE
Unknown
C$ 61 per night
IMAGE
Unknown
C$ 61 per night
IMAGE
King bed
C$ 63 per night
IMAGE
King bed
C$ 65 per night
IMAGE
King bed
C$ 65 per night
IMAGE
Unknown
C$ 68 per night
IMAGE
King bed
C$ 70 per night
IMAGE
Queen bed
C$ 70 per night
IMAGE
Unknown
C$ 71 per night
IMAGE
King bed
C$ 73 per night
IMAGE
King bed
C$ 82 per night
IMAGE
Unknown
C$ 83 per night
IMAGE
Queen bed
C$ 87 per night
IMAGE
Queen bed
C$ 98 per night

Queen Rooms

C$ 98+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Queen bed
C$ 135 per night
IMAGE
Queen bed
C$ 141 per night
IMAGE
Queen bed
C$ 98 per night

Reviews

Pros

Cons

Traveller rating

235
305
247
151
49

Time of year

Traveller type

Show reviews that mention

+
resort fee
casinos
coffee maker
downtown reno
free parking
smoking room
fridge or microwave
cigarette smoke
hot water
staff was friendly
clean room
good location
broken elevators
good price
dirty bathroom
comfortable beds
  • Okay
    Sep 2018
    4.2

    Dingy, smoke filled casino

    Booked 3 nights in a non-smoking room. Entire hotel reeked of smoke, even in the room, so we departed after 1 night for greener pastures. Room was spacious but overall the room was threadbare, with worn, scuffed furniture and overall just not very nice. Not recommended.

  • Excellent
    Jul 2018
    10.0

    Courteous staff and clean and convenient for strip access.

    The fact that you do not have a café for breakfast seems strange.

  • Okay
    Jul 2018
    6.0

    Noicy Air conditioning. Room was dirty.

  • Good
    Jan 2018
    8.0

    Good value for the money

    Limited amenities

  • Okay
    Dec 2017
    4.2

    Bar tenders get 5 stars! Shame they have to work in a horrible establishment. Bring your own soap and the TV flickered on every channel. Only stayed here because everything else in town sold out. I wish I would have drove home!!!

    Decor, gaming options, stale air, outdated everything, and overall depressing mood and atmosphere

  • Mediocre
    Sep 2017
    3.7

    Horrible customer service

    We arrived with confirmed reservations and they did not honor the rate we were given. (They overbooked and decided they didn't want to deal with anybody who had a good rate.) I have stayed at the Sands dozens of times in the past, but I think there is no new ownership and new management. I will never stay there again until there's a change in ownership. It has been a subpar hotel for many years, but the discount rates made it OK. It's no longer OK. Now it's just a subpar hotel with lurching elevators, second great restaurants, and horrible customer service.

  • Poor
    Sep 2017
    2.0

    Not comfortable

    The price

    No towels, no hot water, not clean, old, staff was rude and condescending.

  • Okay
    Sep 2017
    5.4

    One Night Stay

    The old school feel of the casino felt like you just took a trip back to the 90s. The water pressure in the shower was extraordinary.

    Stayed in a room next to the elevator and every time the elevator moved, it sounded like someone was pounding on the ceiling with a hammer

  • Okay
    May 2017
    6.0

    Just old nasty and smokey, don't know how they got 3 stars

    Restaurant downstairs old fashioned and good

    Everything thing else

  • Okay
    Apr 2017
    5.4

    Beware the requirement of security deposit

    Location

    Require $75 security deposit, but the staff refused to give me a written statement to say that I have been cleared with security deposit when I was checking out. What happens if I did not break or steal anything inside the room when I check out but was charged such expenses later on my credit card as security deposit? I then have no proof to defend myself again such charge. The check out staff, Mr. Vince P did not really know the meaning of "customer service".

  • Mediocre
    Apr 2017
    3.1

    I did not like the fact that i was charged a 13 dollar charge for the resort fee even I was already charge that when I booked the room and also that I had to put a 75 dollar deposit down. Plus when i got my receipt it was confusing and for some reason they're charging me the 13 dollar fee again and i'm only getting 49 dollars back. We did no damage to the room and stay for one night. Will definitely not be staying there away.

  • Mediocre
    Apr 2017
    2.8

    Worst sleep ever

    Noise pipes, vents

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About

Overview

A stay at Sands Regency Casino Hotel places you in the heart of Reno, steps from Riverwalk District and 5 minutes by foot from Reno Arch. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary during limited hours.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

6.7 Good

Based on 5,873 reviews

8.1

Location

6.4

Service

3.2

Amenities

3.2

Cleanliness

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Increased Accessibility
ATM on-site
Internet
Gift shop
Meeting/Banquet facilities
Room service
Casino
Hot Tub
Outdoor pool
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Free Airport Shuttle
Free parking
Designated smoking area
Storage available
Non-smoking rooms available
Elevator
Laundry service
Spa
Beauty salon
Express check out
Hairdryer
Sauna
Pets not allowed
Steam room
Wedding services

Location

Most Popular Landmarks

  • Reno Riverwalk District 0.4 km
  • National Bowling Stadium 0.5 km
  • Reno Amtrak Station 0.5 km
  • Pioneer Center for the Performing Arts 0.7 km
  • National Automobile Museum 0.8 km
  • Washoe County Library 0.9 km

Reno Travel Guide

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