Trips
Sands Regency Casino Hotel

Sands Regency Casino Hotel

6.5
Good

Based on 5,161 reviews
 
345 North Arlington Avenue, Reno, NV 89501, United States
  +1 775 348 2200
Sands Regency Casino Hotel - Reno, NV, United States
Check-in
Check-out
Compare vs. KAYAK |
TripAdvisor C$ 26
Hotels.com C$ 29
Priceline C$ 43
TripAdvisor
per night
Hotels.com
per night
Priceline
per night

Rooms

Check-in
Check-out

Double Rooms

C$ 68+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 115 per night
IMAGE
Unknown
C$ 131 per night
IMAGE
Unknown
C$ 68 per night
IMAGE
Unknown
C$ 82 per night
IMAGE
Unknown
C$ 94 per night
IMAGE
Unknown
C$ 96 per night

King Rooms

C$ 44+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
King bed
C$ 44 per night
IMAGE
King bed
C$ 62 per night
IMAGE
King bed
C$ 76 per night
IMAGE
King bed
C$ 85 per night

Standard Rooms

C$ 26+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Queen bed
C$ 102 per night
IMAGE
King bed
C$ 111 per night
IMAGE
Unknown
C$ 116 per night
IMAGE
Queen bed
C$ 120 per night
IMAGE
Queen bed
C$ 120 per night
IMAGE
King bed
C$ 138 per night
IMAGE
Queen bed
C$ 184 per night
IMAGE
King bed
C$ 26 per night
IMAGE
Queen bed
C$ 29 per night
IMAGE
Unknown
C$ 43 per night
IMAGE
Unknown
C$ 45 per night
IMAGE
Unknown
C$ 45 per night
IMAGE
Unknown
C$ 45 per night
IMAGE
Unknown
C$ 45 per night
IMAGE
Unknown
C$ 50 per night
IMAGE
King bed
C$ 60 per night
IMAGE
Unknown
C$ 60 per night
IMAGE
Unknown
C$ 60 per night
IMAGE
King bed
C$ 61 per night
IMAGE
King bed
C$ 64 per night
IMAGE
King bed
C$ 64 per night
IMAGE
Unknown
C$ 66 per night
IMAGE
King bed
C$ 68 per night
IMAGE
Queen bed
C$ 69 per night
IMAGE
Unknown
C$ 69 per night
IMAGE
King bed
C$ 72 per night
IMAGE
King bed
C$ 80 per night
IMAGE
Unknown
C$ 81 per night
IMAGE
Queen bed
C$ 85 per night
IMAGE
Queen bed
C$ 96 per night

Queen Rooms

C$ 96+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Queen bed
C$ 132 per night
IMAGE
Queen bed
C$ 138 per night
IMAGE
Queen bed
C$ 96 per night

Reviews

Traveller rating

188
251
194
115
3

Time of year

Traveller type

Show reviews that mention

+
resort fee
downtown reno
hotel and casino
coffee maker
parking lot
casino floor
smoking room
fridge or microwave
hot water
cigarette smoke
prime rib
friendly staff
clean room
good location
good food
old dirty
hotel is old
room floor
good price
long line
  • Okay
    Sep 2018
    4.2

    Dingy, smoke filled casino

    Booked 3 nights in a non-smoking room. Entire hotel reeked of smoke, even in the room, so we departed after 1 night for greener pastures. Room was spacious but overall the room was threadbare, with worn, scuffed furniture and overall just not very nice. Not recommended.

  • Excellent
    Jul 2018
    10.0

    Courteous staff and clean and convenient for strip access.

    The fact that you do not have a café for breakfast seems strange.

  • Okay
    Jul 2018
    6.0

    Noicy Air conditioning. Room was dirty.

  • Good
    Jan 2018
    8.0

    Good value for the money

    Limited amenities

  • Okay
    Dec 2017
    4.2

    Bar tenders get 5 stars! Shame they have to work in a horrible establishment. Bring your own soap and the TV flickered on every channel. Only stayed here because everything else in town sold out. I wish I would have drove home!!!

    Decor, gaming options, stale air, outdated everything, and overall depressing mood and atmosphere

  • Mediocre
    Sep 2017
    3.7

    Horrible customer service

    We arrived with confirmed reservations and they did not honor the rate we were given. (They overbooked and decided they didn't want to deal with anybody who had a good rate.) I have stayed at the Sands dozens of times in the past, but I think there is no new ownership and new management. I will never stay there again until there's a change in ownership. It has been a subpar hotel for many years, but the discount rates made it OK. It's no longer OK. Now it's just a subpar hotel with lurching elevators, second great restaurants, and horrible customer service.

  • Poor
    Sep 2017
    2.0

    Not comfortable

    The price

    No towels, no hot water, not clean, old, staff was rude and condescending.

  • Okay
    Sep 2017
    5.4

    One Night Stay

    The old school feel of the casino felt like you just took a trip back to the 90s. The water pressure in the shower was extraordinary.

    Stayed in a room next to the elevator and every time the elevator moved, it sounded like someone was pounding on the ceiling with a hammer

  • Okay
    May 2017
    6.0

    Just old nasty and smokey, don't know how they got 3 stars

    Restaurant downstairs old fashioned and good

    Everything thing else

  • Okay
    Apr 2017
    5.4

    Beware the requirement of security deposit

    Location

    Require $75 security deposit, but the staff refused to give me a written statement to say that I have been cleared with security deposit when I was checking out. What happens if I did not break or steal anything inside the room when I check out but was charged such expenses later on my credit card as security deposit? I then have no proof to defend myself again such charge. The check out staff, Mr. Vince P did not really know the meaning of "customer service".

  • Mediocre
    Apr 2017
    3.1

    I did not like the fact that i was charged a 13 dollar charge for the resort fee even I was already charge that when I booked the room and also that I had to put a 75 dollar deposit down. Plus when i got my receipt it was confusing and for some reason they're charging me the 13 dollar fee again and i'm only getting 49 dollars back. We did no damage to the room and stay for one night. Will definitely not be staying there away.

  • Mediocre
    Apr 2017
    2.8

    Worst sleep ever

    Noise pipes, vents

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About

Overview

A stay at Sands Regency Casino Hotel places you in the heart of Reno, within a 15-minute walk of National Bowling Stadium and Nevada Museum of Art. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

6.5 Good

Based on 5,161 reviews

7.9

Location

6.4

Breakfast

2.9

Vibe

2.9

Amenities

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Wi-Fi
Fitness centre
Increased Accessibility
ATM on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Casino
Spa
Outdoor pool
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Air-Conditioned
24 Hour Front Desk
Sauna
Free Airport Shuttle
Pets not allowed
Free parking
Steam room
Wedding services
Elevator

Location

Most Popular Landmarks

  • Reno Riverwalk District 0.4 km
  • National Bowling Stadium 0.5 km
  • Reno Amtrak Station 0.5 km
  • Pioneer Center for the Performing Arts 0.7 km
  • National Automobile Museum 0.8 km
  • Washoe County Library 0.9 km

Reno Travel Guide

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