Sands Regency Casino Hotel

Sands Regency Casino Hotel

6.5
Good

Based on 5,406 reviews
 
345 North Arlington Avenue, Reno, NV 89501, United States
  +1 775 348 2200
Sands Regency Casino Hotel - Reno, NV, United States
Fri 20/7
Sat 21/7
Compare vs. KAYAK |
TripAdvisor C$ 26
Hotels.com C$ 29
Priceline C$ 44
TripAdvisor
per night
Hotels.com
per night
Priceline
per night

Rooms

Fri 20/7
Sat 21/7

King Rooms

C$ 44+

Photo
Bed Type
Provider
Nightly base price
IMAGE
King bed
C$ 44 per night
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King bed
C$ 63 per night
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King bed
C$ 78 per night
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King bed
C$ 86 per night

Queen Rooms

C$ 98+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Queen bed
C$ 134 per night
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Queen bed
C$ 141 per night
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Queen bed
C$ 98 per night

Double Rooms

C$ 69+

Photo
Bed Type
Provider
Nightly base price
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Unknown
C$ 117 per night
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Unknown
C$ 133 per night
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Unknown
C$ 69 per night
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Unknown
C$ 83 per night
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Unknown
C$ 95 per night
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Unknown
C$ 97 per night

Standard Rooms

C$ 26+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Queen bed
C$ 104 per night
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King bed
C$ 113 per night
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Unknown
C$ 118 per night
IMAGE
Queen bed
C$ 122 per night
IMAGE
Queen bed
C$ 122 per night
IMAGE
King bed
C$ 141 per night
IMAGE
Queen bed
C$ 187 per night
IMAGE
King bed
C$ 26 per night
IMAGE
Queen bed
C$ 29 per night
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Unknown
C$ 44 per night
IMAGE
Unknown
C$ 45 per night
IMAGE
Unknown
C$ 45 per night
IMAGE
Unknown
C$ 45 per night
IMAGE
Unknown
C$ 46 per night
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Unknown
C$ 51 per night
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King bed
C$ 61 per night
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Unknown
C$ 61 per night
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Unknown
C$ 61 per night
IMAGE
King bed
C$ 62 per night
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King bed
C$ 65 per night
IMAGE
King bed
C$ 65 per night
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Unknown
C$ 68 per night
IMAGE
King bed
C$ 69 per night
IMAGE
Queen bed
C$ 70 per night
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Unknown
C$ 71 per night
IMAGE
King bed
C$ 73 per night
IMAGE
King bed
C$ 82 per night
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Unknown
C$ 82 per night
IMAGE
Queen bed
C$ 86 per night
IMAGE
Queen bed
C$ 98 per night

Reviews

Pros

Cons

Traveller rating

241
302
261
169
126

Time of year

Traveller type

Show reviews that mention

+
resort fee
downtown reno
hotel and casino
coffee maker
parking lot
casino floor
smoking room
fridge or microwave
hot water
cigarette smoke
prime rib
friendly staff
clean room
good location
good food
old dirty
hotel is old
room floor
good price
long line
  • Okay
    Jul 2018
    6.0

    Noicy Air conditioning. Room was dirty.

  • Good
    Jan 2018
    8.0

    Good value for the money

    Limited amenities

  • Okay
    Dec 2017
    4.2

    Bar tenders get 5 stars! Shame they have to work in a horrible establishment. Bring your own soap and the TV flickered on every channel. Only stayed here because everything else in town sold out. I wish I would have drove home!!!

    Decor, gaming options, stale air, outdated everything, and overall depressing mood and atmosphere

  • Mediocre
    Sep 2017
    3.7

    Horrible customer service

    We arrived with confirmed reservations and they did not honor the rate we were given. (They overbooked and decided they didn't want to deal with anybody who had a good rate.) I have stayed at the Sands dozens of times in the past, but I think there is no new ownership and new management. I will never stay there again until there's a change in ownership. It has been a subpar hotel for many years, but the discount rates made it OK. It's no longer OK. Now it's just a subpar hotel with lurching elevators, second great restaurants, and horrible customer service.

  • Poor
    Sep 2017
    2.0

    Not comfortable

    The price

    No towels, no hot water, not clean, old, staff was rude and condescending.

  • Okay
    Sep 2017
    5.4

    One Night Stay

    The old school feel of the casino felt like you just took a trip back to the 90s. The water pressure in the shower was extraordinary.

    Stayed in a room next to the elevator and every time the elevator moved, it sounded like someone was pounding on the ceiling with a hammer

  • Okay
    May 2017
    6.0

    Just old nasty and smokey, don't know how they got 3 stars

    Restaurant downstairs old fashioned and good

    Everything thing else

  • Okay
    Apr 2017
    5.4

    Beware the requirement of security deposit

    Location

    Require $75 security deposit, but the staff refused to give me a written statement to say that I have been cleared with security deposit when I was checking out. What happens if I did not break or steal anything inside the room when I check out but was charged such expenses later on my credit card as security deposit? I then have no proof to defend myself again such charge. The check out staff, Mr. Vince P did not really know the meaning of "customer service".

  • Mediocre
    Apr 2017
    3.1

    I did not like the fact that i was charged a 13 dollar charge for the resort fee even I was already charge that when I booked the room and also that I had to put a 75 dollar deposit down. Plus when i got my receipt it was confusing and for some reason they're charging me the 13 dollar fee again and i'm only getting 49 dollars back. We did no damage to the room and stay for one night. Will definitely not be staying there away.

  • Mediocre
    Apr 2017
    2.8

    Worst sleep ever

    Noise pipes, vents

  • Mediocre
    Mar 2017
    3.7

    Trains, tractor trailers & hot rods OH MY

    Room was sizable, nice view of city & surrounding snow capped mountains. On property food selection is handy with Starbucks onsite. Easy access & free parking. Front desk supervisor helpful.

    If you are looking for a quiet accommodation this is NOT it! Property is wedged between freeway and railroad tracks. Yes, trains run 24x7! Walls are paper thin,with ongoing foot traffic in hallways all night. However, the lack of internet service is inexcusable. Hotel management blocks unpaid access and for the upgrade you may enjoy literally hours of offshore technical support. I left at 11pm on my second night to find more appropriate ambiance and the business service that should be a top priority for any modern facility. Smoking permitted on first/lobby floor leaves a bad impression for the health conscious.

  • Good
    Mar 2017
    8.0

    Budget-friendly retro hotel

    The Sands is a clean, friendly hotel that's easy on your budget! It's also within walking distance to other casinos if you want to venture out.

    Our room was close to the elevator, which was kind of a distraction due to the noisiness. Be sure to ask for a room furthest from the elevators.

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About

Overview

Location.

Bright, bold and sleek, the Sands Regency Casino Hotel offers electrifying gaming action in downtown Reno, Nevada. This exciting property is 2 blocks from the Reno Arch, 4 blocks from the National Bowling Stadium and 6 miles (9 kilometers) from Reno-Tahoe International Airport.

Hotel Features.

The Sands Regency Casino Hotel's extended-hour, complimentary health club features a sauna, steam room, massage rooms, large spa tub and a mountain-view fitness center. Other amenities include an Internet kiosk in the 24-hour lobby, meeting rooms, video-game arcade, daily breakfast (surcharge), and a seasonal shop for ski, snowboard, and bicycle rentals. The 45,000-square-foot casino includes slots, video poker, craps, roulette, and bingo. The hotel also offers a seasonal outdoor pool and a sand volleyball court. On-site dining includes The Copa Bar & Grill, the Original Mel's Diner, Cabana Café, Big Daddy's Cafe, and Sands Buffet.

Guestrooms.

The Sands Regency Casino Hotel's 3 connecting towers house 833 spacious guestrooms. Floor-to-ceiling windows provide mountain or city views. Rooms offer wireless Internet access, included in the daily resort fee. Refrigerators are available upon request (surcharge). Some rooms are pet-friendly. Guests must contact the property for more details.

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More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

6.5 Good

Based on 5,406 reviews

7.9

Location

6.5

Breakfast

3.3

Vibe

2.9

Amenities

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Increased Accessibility
ATM on-site
Internet
Wi-Fi
Gift shop
Meeting/Banquet facilities
Room service
Casino
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Air-conditioned
24 Hour Front Desk
Safe
Free airport shuttle
Free parking
Designated smoking area
Storage available
Non-smoking rooms available
Elevator
Laundry service
Spa
Beauty salon
Express check out
Hairdryer
Sauna
Pets not allowed
Steam room
Wedding services

Photos

Sands Regency Casino Hotel - Reno - Building All Photos (35)
Sands Regency Casino Hotel - Reno - Bedroom Bedroom (19)
Sands Regency Casino Hotel - Reno - Building Building (5)
Sands Regency Casino Hotel - Reno - Dining room Dining room (1)

Location

Most Popular Landmarks

  • Reno Riverwalk District 0.4 km
  • National Bowling Stadium 0.5 km
  • Reno Amtrak Station 0.5 km
  • Pioneer Center for the Performing Arts 0.7 km
  • National Automobile Museum 0.8 km
  • Washoe County Library 0.9 km

Reno Travel Guide

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