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|"The bed was very comfortable."||(in 7 reviews)|
|"Room was perfectly comfortable"||(in 16 reviews)|
|"It was a great breakfast with friendly service."||(in 6 reviews)|
|"Our room smelled like backup sewage."||(in 15 reviews)|
|"No complimentary breakfast, pillows smelled very bad."||(in 9 reviews)|
|"killed a large cockroach in bathroom."||(in 2 reviews)|
Don't waste your time
The manager is a money hungry jerk! Unsympathetic to tired travelers with young children. I would never stay here.
A pleasant experience. Will definitely return on return trip.
The room was ok, breakfast was nice.
We booked this before going on a road trip because of its proximity to I-95 and because they were listed as Pet Friendly. When we got there we were told that there would be an additional fee of $50 and that they were no longer pet friendly.
Price. Twenty dollar voucher for breakfast in attached restaurant. Bed was comfortable.
Air conditioning did not work correctly. Numerous stains on the carpet and table top. Wall protector for door handle was smashed into wall and broken.
Convenient location, great breakfast
The warm, friendly staff made the experience for us. Accommodating and genuine! The breakfast value and selection was terrific. We liked how easy it was to hop off and on 95.
The room was older, spring mattress was stiff, no remote control and the TV didn't work.
Pros & Cons...
Descent hotel for reasonable rate
The fact that they advertise breakfast included, but it's only for 1 day of your entire stay
Staff was super friendly, and the bed was great after the our drive.
Had what we needed to rest for the night and the staff at the front desk were extremely helpful and friendly
Could not take advantage of the breakfast because we had to leave so early
Located in Richmond, Holiday Inn Richmond South - City Gateway is an easy drive from Downtown Richmond and Virginia Museum of Fine Arts. It has a gym, as well as an express check-in and check-out feature, a sun deck and an outdoor pool.
The hotel has 167 rooms and has been recently refurbished. The front desk operates 24/7 and the friendly staff can recommend places to visit and provide other tourist information.
Each comfortable room at Holiday Inn Richmond South - City Gateway features wireless internet access and a telephone, as well as all the necessities for an enjoyable stay.
American cuisine is served in the hotel's restaurant, and can be savored on the outdoor terrace. Guests are invited to enjoy a drink on the bar's terrace.
Holiday Inn Richmond South - City Gateway has easy access to Hotel Richmond and Virginia State Capitol. Guests can also discover Richmond International Raceway.
based on 82 reviews
Policies vary by room type and provider.
Best Western Premier Richmond City Gateway is located at 4303 Commerce Road, 8.4 km from the centre of Richmond. Richmond National Battlefield Park is the closest landmark to Best Western Premier Richmond City Gateway.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Best Western Premier Richmond City Gateway.
Yes, Best Western Premier Richmond City Gateway offers free Wi-Fi.
Yes, Best Western Premier Richmond City Gateway offers free parking.
No, Best Western Premier Richmond City Gateway does not offer free airport shuttle service.
Best Western Premier Richmond City Gateway is 10.5 km from Richmond Byrd Intl. Best Western Premier Richmond City Gateway is 90.7 km from Newport News Intl.
Yes, Best Western Premier Richmond City Gateway has a pool on-site.
Best Western Premier Richmond City Gateway has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.