Hyatt Regency Rochester

Hyatt Regency Rochester

125 East Main Street, Rochester, NY 14604, United States
+1 585 546 1234
C$ 56

rate per night


based on 330 reviews

Hyatt Regency Rochester
Fri 12/8
Sat 13/8

About Hyatt Regency Rochester

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

Hyatt Regency Rochester is located in Rochester and is close to Hyatt Regency Rochester. It has a fitness center, as well as a free shuttle service, a heated pool and a Jacuzzi.

There are a variety of amenities on offer to guests of Hyatt, including a sun deck, an express check-in and check-out feature and valet parking. It has babysitting services, a currency exchange and a reception that operates 24 hours a day.

All the modern rooms at Hyatt Regency include a refrigerator, plus all the essentials for an enjoyable stay.

Those staying at Hyatt Regency Hotel Rochester (New York) can sit down to a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close by at mealtime. Each evening, guests are able to enjoy a drink in the comfortable lounge bar. A choice of cafés and restaurants are also found in the surrounding area.

Hyatt Regency Rochester is within walking distance of Rochester Amtrak Station, connecting guests with the surrounding area. National Museum of Play and Blue Cross Arena are within walking a distance.

Photos of Hyatt Regency Rochester

Property safety measures

Hyatt Regency Rochester has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Hyatt Regency Rochester

Sat 13/8
Wed 17/8
Show deals with
Queen Rooms(C$ 173 - C$ 328)
Queen room
2 queen beds

2 queen beds


C$ 173/night

C$ 173 totalSnaptravel
2 queen beds

2 queen beds


C$ 173/night

C$ 173 totalFINDHOTEL
2 queen beds

2 queen beds


C$ 175/night

C$ 175 totalKAYAK
King Rooms(C$ 166 - C$ 453)
King room
1 king bed

1 king bed


C$ 166/night

C$ 166 totalHotwire
1 king bed

1 king bed


C$ 183/night

C$ 183 totalPriceline
1 king bed

1 king bed


C$ 185/night

C$ 185 totalSnaptravel
Standard Rooms(C$ 56 - C$ 218)
Standard Room
bed type unknown
bed type unknown

C$ 56/night

C$ 56 totalSnaptravel
2 queen beds

2 queen beds


C$ 218/night

C$ 218 totalHyatt
Double Rooms(C$ 174 - C$ 316)
Double room
1 king bed

1 king bed


C$ 174/night

C$ 174 totalSnaptravel
2 double beds

2 double beds


C$ 187/night

C$ 187 totalSnaptravel
2 queen beds

2 queen beds


C$ 214/night

C$ 214 totalTraveluro
Deluxe Rooms(C$ 206 - C$ 376)
Deluxe room
bed type unknown
bed type unknown

C$ 206/night

C$ 206 totalKAYAK
bed type unknown
bed type unknown

C$ 376/night

C$ 376 totalSnaptravel

Amenities at Hyatt Regency Rochester

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • Lowered sink
  • Non-feather pillow
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Roll-in shower
  • Disabled Access
  • Elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator


  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Wedding services
  • Safety deposit box


  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)


  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Storage available
  • River view
  • Telephone
  • City view


  • Hairdryer
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper
  • Walk-in shower


  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Secured parking
  • Airport shuttle
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Radio
  • Shared lounge/TV area
  • TV


  • Heated pool
  • Indoor pool
  • Pool towels
  • Pool with a view


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Bicycle rental


  • Terrace/Patio

Family friendly

  • Babysitting or child care


  • Fitness centre

Reviews of Hyatt Regency Rochester

GoodBased on 330 verified guest reviews

Time of Year:
Show reviews that mention
Sort by:
Newest first
8.0 Great
Pros:Location and cleaniness
Cons:Employees could be more friendly.
6.5 Okay
Pros:Rooms are clean and modern. Staff was pleasant. Roof top bar was nice.
Cons:Our room was noisy at night because we were right next to the ice maker and the clock built into the bathroom mirror can't be dimmed or turned off and lit up the room. I didn't get much sleep. The actual entry to the roof top bar should have a sign on the door, it was closed and looked like every other hotel room door.
6.0 Okay
Cons:Old, worn and has not been upgraded for decades. I have stayed at many other Hyatt Regency's in the past that put this place to shame.
5.1 Passable
Pros:Location, good bed, comfortable room
Cons:Blinds were ratty and torn, clock had not been set to daylight time and I almost missed my meeting, hotel is showing its age
6.2 Okay
Pros:Comfortable beds
Cons:First room we stayed at smelled like a smoking lounge. They moved us to a different room and that room had mold on the ceiling. It was late and we already moved rooms once so we just stayed and slept. The next morning the rooms next to us had a large family with kids and at around 8am we could hear them yelling and running around the halls. Then around 8:30 a baby in one of those rooms started wailing and didn't stop for about half an hour. How we the other part of our group that stayed on another floor enjoyed their room and felt They had a good nights rest.
4.0 Mediocre
Pros:bar, waitstaff, maintenance and housecleaning staff members were absolutely amazing, generous and good at their jobs.
Cons:the four people I interacted with at the front desk were immature, unable to address a simple issue, and accused me of lying about pre-paying my hotel reservation online. on, and THEN charged me, even after speaking directly with the booking agent who confirmed I'd already paid for the one night in the hotel. absolutely ridiculous.
5.1 Passable
Cons:The 25 floor bldg had 3 elevators only 1 of which worked. Service was slow Car valet gave incomplete information
5.4 Passable
Pros:booking the hotel was easy and fast. Overnight parking was $4 and you could come and go as you pleased.
Cons:The room seemed outdated and very dark. Even if it was clean, because it was so dark, it looked dingy. There were no comforters in the bed, which I was ok with but it was not at all what I was expecting. Specially after reading other reviews and for the price, I feel like I stayed at a different hotel then what was described online.
9.7 Excellent
Pros:Especially at the restaurant
4.8 Mediocre
Pros:It's in a good location, and parking is pretty cheap.
Cons:The 3 different pillows on the King bed is the worst sleeping arrangement I ever can across. They gave one almost normal frumpy pillow, and 2 smaller almost like sofa pillows of various firmness. I don't know why: but I just can't sleep well trying to sleep on sofa size pillows. Regular hotels give you 4 full size pillows: that works why can't Hyatt do that? The room temperatures vary widely between blistering hot and freezing cold. The air conditioner makes noises like you wouldn't believe. The walls are poorly insulated from sound: whoever was in the next room pulled a noisy all nighter which made it very difficult to get a good nights rest. All my problems getting rest made it very difficult for me get my business stuff done during the day. There is a insufficient amount of elevators for the amount of people that can be in the hotel at any given time. There was a wedding going on: and on average it would like around 30 minutes to get from the car to your room. The parking system is a big pain because you have to take your ticket to the front desk and get it validated every time you come and go from the parking lot.


125 East Main Street, Rochester, NY 14604

What's nearby

  • Blue Cross Arena394 m
  • Geva Theatre Center0.5 km
  • Rochester Amtrak Station0.7 km
  • Strong National Museum of Play0.8 km
  • High Falls0.9 km
  • Downstairs Cabaret Theater0.9 km
  • Frontier Field0.9 km
  • Susan B. Anthony House1.6 km
  • Memorial Art Gallery1.7 km
  • Rochester Auditorium Theater1.7 km
  • Rochester Museum & Science Center1.7 km
  • Jones Square Park2.1 km



Check in anytime after 3:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Hyatt Regency Rochester

  • All existing Hyatt Regency Rochester reservations made before 1 April 2020 that are for arrivals through 30 June 2020 can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Hyatt Regency Rochester reservation you make between 2 April 2020 and 30 June 2020 – for any future arrival date – can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.

  • Hyatt Regency Rochester is located at 125 East Main Street in Central Business District, 0.6 km from the centre of Rochester. Blue Cross Arena is the closest landmark to Hyatt Regency Rochester.

  • Check-in time is 3:00 PM and check-out time is 11:00 AM at Hyatt Regency Rochester.

  • Yes, Hyatt Regency Rochester offers free Wi-Fi.

  • Hyatt Regency Rochester is 6.7 km from Rochester Greater Rochester Intl. Hyatt Regency Rochester is 94.3 km from Buffalo.

  • Yes, Hyatt Regency Rochester is a pet-friendly hotel.

  • Yes, Hyatt Regency Rochester has a pool on-site.

  • KAYAK scours the web for all room deals available at Hyatt Regency Rochester in Rochester and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hyatt Regency Rochester and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hyatt Regency Rochester.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0.6 km

Location rating