Good to know
Value for money
Distance to city centre
|"Clean, modern and great location."||(in 22 reviews)|
|"Great staff definitely will stay again."||(in 28 reviews)|
|"The bed was super comfortable."||(in 18 reviews)|
|"The pool and jacuzzi were disgusting."||(in 6 reviews)|
|"Under construction, poor service, bad appearance"||(in 12 reviews)|
|"Hotel charged breakfast for all."||(in 18 reviews)|
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Location and cleaniness
Employees could be more friendly.
Rooms are clean and modern. Staff was pleasant. Roof top bar was nice.
Our room was noisy at night because we were right next to the ice maker and the clock built into the bathroom mirror can't be dimmed or turned off and lit up the room. I didn't get much sleep. The actual entry to the roof top bar should have a sign on the door, it was closed and looked like every other hotel room door.
Old, worn and has not been upgraded for decades. I have stayed at many other Hyatt Regency's in the past that put this place to shame.
Attention to derails
Location, good bed, comfortable room
Blinds were ratty and torn, clock had not been set to daylight time and I almost missed my meeting, hotel is showing its age
First room we stayed at smelled like a smoking lounge. They moved us to a different room and that room had mold on the ceiling. It was late and we already moved rooms once so we just stayed and slept. The next morning the rooms next to us had a large family with kids and at around 8am we could hear them yelling and running around the halls. Then around 8:30 a baby in one of those rooms started wailing and didn't stop for about half an hour. How we the other part of our group that stayed on another floor enjoyed their room and felt They had a good nights rest.
Hyatt Regency Rochester is located in Rochester and is close to Hyatt Regency Rochester. It has a fitness center, as well as a free shuttle service, a heated pool and an express check-in and check-out feature.
There are a variety of amenities available to guests of Hyatt, including sun deck, valet parking and car hire. It has babysitting services, a currency exchange and a reception that operates 24 hours a day.
Hyatt Regency has 338 rooms, all of which are equipped with a range of facilities to ensure a comfortable stay.
Hyatt Regency Hotel Rochester (New York)'s in-house eatery provides an ideal option for guests wishing to dine in. Each evening, guests are able to enjoy a drink in the comfortable lounge bar. A choice of cafés and restaurants are also found in the surrounding area.
Hyatt Regency Rochester is within walking distance of Rochester Amtrak Station, connecting guests with the surrounding area. National Museum of Play and Blue Cross Arena are within walking a distance.
based on 316 reviews
Value for money
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Most Popular Landmarks
- Blue Cross Arena 391 m
- Geva Theatre Center 0.5 km
- Rochester Amtrak Station 0.7 km
- Strong National Museum of Play 0.7 km
- Downstairs Cabaret Theater 0.9 km
- High Falls 0.9 km