Rochester car rental information
| Pick-up location | Rochester |
|---|---|
| Car types | Compact, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Minivan, Standard SUV |
| Rental locations | 23 |
| Airport locations | 9 |
| Popular agencies | Hertz, Budget |
Cheap car rentals in Rochester
| Economy | C$ 78/day |
| Compact | C$ 71/day |
| Intermediate | C$ 91/day |
| Full-size | C$ 95/day |
| Minivan | C$ 114/day |
| Full-size SUV | C$ 190/day |
| Intermediate SUV | C$ 107/day |
| Standard SUV | C$ 124/day |
Rochester car rental reviews and directory
Hertz
7.5
Good
224 reviewsBest rated
Cleanliness
7.5
Comfort
7.9
Pick-up/Drop-off
7.3
Value for money
7.5
3 locations in Rochester
from C$ 70/day
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Reviews
10.0 Wonderful
Oct. 2022
10.0 Wonderful
Dec. 2021
8.0 Very good
Oct. 2021
10.0 Wonderful
Oct. 2021
2.0 Poor
May 2021
Pros:
NothingCons:
The counter was closed so I couldn’t get my car. Thankfully enterprise was open and helpful6.0 Okay
May 2021
Pros:
Clean vehicle.Cons:
The car we were given had an expired inspection sticker. It was also difficult to pick up. Location did not answer 4 phone calls and ended up taking an hour to find their desk.Budget
7.4
Good
139 reviewsCleanliness
7.4
Comfort
7.4
Pick-up/Drop-off
7.5
Value for money
7.1
3 locations in Rochester
from C$ 75/day
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Reviews
10.0 Wonderful
Oct. 2022
10.0 Wonderful
Apr. 2021
Pros:
brand new truck great staffCons:
none8.0 Very good
Apr. 2021
Pros:
The company is short staffed although the pick up location gal took care of me over phone calls interrupting her.Cons:
The vehicle that I had had a slipping transmission and needs attention. I told the girl at drop off but she was too busy to care.2.0 Poor
Mar. 2021
Pros:
Staff at drop off were friendlyCons:
Gave me a truck instead of a car and said if I wanted a car (which I reserved) I'd have tonoayb$15 more a day because they were out of compact and economy. Zero trunk and a high step for my elderly mother plus terrible gas mileage. Terrible service.10.0 Wonderful
Feb. 2021
Cons:
Have Bluetooth available in the car. In my car Bluetooth was unavailable or blocked. I cannot register my phone. There were many other phone from previous users registered.8.0 Very good
Jan. 2021
Cons:
State inspection decal 3 months out of compliance.Enterprise
8.8
Very good
76 reviewsCleanliness
8.6
Comfort
9.0
Pick-up/Drop-off
9.0
Value for money
8.8
6 locations in Rochester
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Reviews
10.0 Wonderful
Nov. 2020
Pros:
Fast and professional service. Great car.10.0 Wonderful
Sep. 2020
Pros:
Got an amazing deal on a chevy tahoo rental. Then they were all out so we got upgraded to a 12 passenger van at no additional cost. It was amazing.Cons:
Nothing. Pick up was quick. Drop off was quick. Free upgrade was amazing. This was a perfect experience.10.0 Wonderful
Aug. 2020
Pros:
Yes, staff was great, and did a great job with curbside pickup/returns related to COVIDCons:
Nothing. Friendly and efficient staff. Process simple. Great choices in vehicles. Would highly recommend.3.2 Poor
Aug. 2020
Pros:
NothingCons:
The vehicle I ordered was not available, I was offered a different vehicle at a higher rate, no other options were available to me. For the vehicle I picked up was dirt and had a very strong order of marijuana.10.0 Wonderful
Jul. 2020
Cons:
Went through the car with me. It did a lot of great things a have never seen.10.0 Wonderful
Jul. 2020
Pros:
The staff was very accommodating and helpful.Dollar
7.9
Good
33 reviewsCleanliness
8.3
Comfort
8.1
Pick-up/Drop-off
7.8
Value for money
7.5
One location in Rochester
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4.0 Mediocre
Mar. 2021
Cons:
Vehicle was undersized. I was promised “similar to Rogue” - I got a Kicks!10.0 Wonderful
Dec. 2020
Cons:
When you book a car online is one price and when you go to pickup the car in the counter the price change is more high10.0 Wonderful
Oct. 2020
Pros:
This was fast and easy! From pick up to drop off no hassle! Thank youCons:
Nothing! This company was great!2.0 Poor
Aug. 2020
Pros:
N/ACons:
I had to cancel my trip because of COVID and I wasn't even able to get my money back. Ridiculous.6.0 Okay
Aug. 2020
Cons:
Similar vehicle not available. Unexpected addl charges.10.0 Wonderful
Mar. 2020
Pros:
Very friendly staff. Ease of picky and drop off.Cons:
The local phone number should be more visible or available in the materials.Avis
7.8
Good
52 reviewsCleanliness
7.5
Comfort
7.8
Pick-up/Drop-off
8.3
Value for money
7.3
3 locations in Rochester
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10.0 Wonderful
Dec. 2021
Pros:
The staff exceeded my expectations...we were late to the mall location and he calmed me down reopened the mall gate for me to enter...and had nothing but kind words to share with me as he obtained a rental car for me...Bravo!Cons:
Nothing...thank you sir...your customer service is second to none...4.8 Mediocre
Aug. 2020
Cons:
The car got a flat tire half way through the journey and it was supposed to have a spare tire under the car but it was missing.7.6 Good
Feb. 2020
Cons:
Drop had issues and couldn’t use their handheld devices. I had to go in and get checked back in myself.3.6 Poor
Dec. 2019
Cons:
Overcharged7.2 Good
Jul. 2019
Pros:
The car was a very nice car, clean and new, drove well. Dropoff at the Pittsburgh airport was very easy.Cons:
The pickup location at Jefferson in Rochester was hard to find, and I couldn't figure out how to get through the phone system to talk to the person at the office to get more detailed directions. Representative could have been more informative about terms and where the car actually was.8.4 Very good
Jul. 2019
Pros:
accommodating and good valueCons:
Gas mileage and appearance of car were excellent. Very tight and cumbersome getting in and out of the car.Alamo
8.0
Very good
14 reviewsCheapest deal
Most popular
Cleanliness
8.0
Comfort
8.4
Pick-up/Drop-off
7.6
Value for money
8.0
One location in Rochester
from C$ 68/day
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Reviews
2.0 Poor
Mar. 2020
Cons:
At airport, no shuttle to off site rental car place. Called 1-800 # customer service to have them get a hold of somebody at offsite Alamo for a shuttle. Customer service agent did call the offsite place and said nobody was answering left a message with my contact # for them to get a hold of me and I still, to this day, Never received a call. It’s been 4 days.10.0 Wonderful
Feb. 2020
Pros:
The manager when we picked up the vehicle was extremely helpful. He personally got our vehicle, warmed it up as it was 16 degrees and loaded our luggage for us. He really went above to assist us.Cons:
Alamo needs to correct their automated answering messages as they do not direct customers correctly. Was not able to get to a real person, messages sent you in a circle and then disconnects.9.2 Wonderful
Feb. 2020
Pros:
YesCons:
The drop shuttle was not there at 4am to take me to the airport. I had to call a Lyft.8.8 Very good
Jan. 2020
Cons:
place to leave car4.8 Mediocre
Jul. 2017
Pros:
proximity to airportCons:
was in emergency situation and was met with indifference. luckily, the kindness of strangers prevailed.8.0 Very good
Jul. 2017
Pros:
Rental agent very personable and friendlyEasirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Rochester
keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Rochester
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Rochester
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Rochester
538 travellers who rented a car in Rochester gave the car agency they used an average rating of 7.8
Car rental locations in or near Rochester
When to book a rental car in Rochester
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for renting a car in Rochester
- Exploring Rochester, NY, with a rental car can be a cost-effective and convenient way to tour this lively city. Unlike touring Rochester on a public shuttle or using metro services which can be inconvenient at times, cheaper car rentals in Rochester enable visitors to tour several destinations of their choice throughout the city. You can drive from Rochester’s CBD to several attractions like the magnificent Seneca Park Zoo, and Highland Botanical Park & Lamberton Conservancy with your rental car. Cheap car rentals allow visitors to tour neighboring cities such as Geneva, which is about 47 miles from Rochester. Rochester car rentals can help visitors visit the city in approximately 51 minutes. Those using public modes such as buses can get from Geneva to Rochester in more than two hours.
- If you’re coming to Rochester by train, you can get cheap car rentals in Rochester at major train stations, such as Rochester Amtrak station. You don’t have to go to the CBD to book a rental vehicle. There are cheap Rochester car rentals within the major train stations in the city. Some of the reputable car rental agencies operating at various train stations in Rochester include Enterprise, Hertz and Budget.
- Rochester has many festivals and events centered on music, culture, and food. Although there are hundreds of festivals taking place in the city, making it vibrant. These festivals can interrupt the traffic in the city, especially in the city center. For example, the Rochester Lilac festival takes place from May 6 to May 22 at Highland Park. Motorists using any roads heading to Highland Park from the city, such as West Ridge Road, will encounter traffic while driving in Rochester. The Rochester Jazz International festival is another popular festival that roads heading in and out of the city center, such as East Avenue.
- With a rental car you can drive from Rochester, NY to numerous attractions such as the Strong Museum and Seabreeze Amusement Park. Nearby cities including Buffalo, Geneva, and even Toronto, Canada can be easily reached by car. In less than two hours you can also drive to Niagara Falls, a hot tourist spot in both the United States and Canada.
- Renting a car at Rochester International Airport is a necessity because the bus routes are limited in and around the city. Extremely convenient, its rental car station is right by the baggage claim, making it fast and easy for you to pick up both your luggage and car within minutes. Several rental car agencies are stationed here including Enterprise, Hertz, and Budget.
- There is an inner loop that goes around the downtown area and connects to popular local sights like the sports arenas or museums. There is also an outer-loop that connects to state routes I-390 and I-590. Overall, driving around Rochester is pretty smooth and there is not a lot of traffic. However, in the winter months traffic can slow down because of snow and ice.
- There is a rush hour in Rochester but it is minimal. The inner-loop, although it makes getting around town easier, can get a little congested during peak hours. This includes weekday mornings from 7 a.m. to 8:30 a.m. and in the evenings from 4:30 p.m. to 6 p.m. So just plan to add 10 to 20 minutes to your drive if traveling during these hours.
- 25% of our users found rental cars in Rochester for C$ 95 or less
- Book your rental car in Rochester at least 1 day before your trip in order to get a below-average price
- Compact rental cars in Rochester are around 26% cheaper than other car types, on average