Book Avis car rentals in Rochester

Reviews for Avis in Rochester

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4.0

I picked up my rental car in the morning while driving it a service engine light came on. I then had to drive back to the airport in peak travel time to exchange. I was not happy! It needed an oil change. This is not the first time this has happened to me with this rental company! The employees were very nice however it was extremely inconvenient for me!Reviewed 16 Mar. 2023

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10.0

Smooth and easy people. Car close by. There was no line.Reviewed 13 Jun. 2022

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10.0

It was good to be upgraded. On the negative side, prices right now are too high.Reviewed 23 Apr. 2022

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4.0

The car had a very strong smell of marijuanaReviewed 14 Apr. 2022

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6.0

The gas tank was only 3/4 full upon pick-up... However, the rule is to return it with a full tank, so that's about a $15 'surcharge'.Reviewed 10 Apr. 2022

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8.0

Like: Quick counter service; nice car. Dislike: (1) Car interior had heavy, unpleasant smoke smell. (2) Parking area attendant in departure area was missing for about 15 minutes when I and 2 other parties needed him for questions before we could leave (I could not get car in gear). So I was 15 min late to depart. Attendant was very helpful when he appeared. Maybe he had urgent conflict.Reviewed 18 Nov. 2021

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10.0

The car was a KIA and I had never driven one. It handled like a dream. We went thru different levels of raining and it was great!! It was good on gas. We drove to the Poconos in Pennsylvania. It handled the mountain terrain. The car was roomy and clean. We returned earlier than expected but no issues with return.Reviewed 3 Nov. 2021

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8.0

We did not mind that the vehicle was not cleaned prior to our renting it. Vehicles are in short supply and in high demand so we were OK with the vehicle being a little dirty. Ran well and got us from point A to B which was most important.Reviewed 3 Nov. 2021

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10.0

Had a bit of difficulty finding your office. A bigger sign would sure have been helpful, other than that, the lady manning your counter was VERY nice. I know it can be hard finding good help at present, so HANG ON TO HER!Reviewed 11 Sep. 2021

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10.0

Pros:The staff exceeded my expectations...we were late to the mall location and he calmed me down reopened the mall gate for me to enter...and had nothing but kind words to share with me as he obtained a rental car for me...Bravo!Cons:Nothing...thank you sir...your customer service is second to none...Reviewed 27 Dec. 2020

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4.8

Cons:The car got a flat tire half way through the journey and it was supposed to have a spare tire under the car but it was missing.Reviewed 16 Aug. 2020

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7.6

Cons:Drop had issues and couldn’t use their handheld devices. I had to go in and get checked back in myself.Reviewed 3 Feb. 2020

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• 8.8 /10Enterprise Rent-A-Car Car Rentals at Rochester
• 6.3 /10Budget Car Rentals at Rochester
• 6.6 /10Hertz Car Rentals at Rochester
• 7.5 /10Alamo Car Rentals at Rochester

• Has the Avis rental car policy in Rochester changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Avis will continually update its policies accordingly. Please contact Avis directly for the latest information. You can find up-to-date information on the coronavirus response of Avis here: Coronavirus (COVID-19) update from Avis

• What is the most popular rental car from Avis in Rochester?

  Standard (Class Commercial Truck or similar) is the most frequently booked rental car type from Avis in Rochester.

• How many car rental locations does Avis have in Rochester?

  Avis has 3 rental locations in Rochester. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Greater Rochester Intl airport (ROC)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Greater Rochester Intl airport (ROC)?

  Yes