Reviews for Enterprise in Rochester
- All reviews 100%
8 Jul 2017
Pros: We loved being able to add an additional driver for only $3 per day. Very nice service.
7 Jun 2017
Overall a good experience
Pros: The representative was friendly, prompt, and accommodating.
13 May 2017
Pros: good experience
Cons: excellent customer service
4 Jan 2017
Pros: The staff was friendly and helpful. We were offered and accepted an upgraded at not cost.
Cons: I assumed they ran a shuttle to/from the airport. Wrong! Upon calling after landing, was told they weren't allowed to run a shuttle on airport property. So, had to take a taxi to/from their location. Extra cost subtracted somewhat form otherwise great rental price. The fact that shuttle was not available should have been made very clear on website.