Book Budget car rentals in Rochester

Rochester, NY, United States
3 Oct — 10 Oct
Rochester, NY, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
""Great price, veryr.""(in 3750 reviews)
"Great car and -off"(in 1485 reviews)

Cons

"Terrible as well"(in 355 reviews)
"Will Budget again!"(in 252 reviews)
"Car smoke !"(in 239 reviews)

Reviews for Budget in Rochester

Overall Rating7.2 GoodBased on 61 reviews
Cleanliness
7.5
Comfort
7.4
Overall
7.1
Pick-up/Drop-off
7.1
Value for money
6.7

Recent reviews

Traveler rating
9
3
2
2
0
Find reviews that mention:
8.0
Cons:State inspection decal 3 months out of compliance.Reviewed 20 Jan. 2021
review fromkayak
3.6
Reserved standard car and got stuck with a minivan...Pros:Car was clean. Other than that not much positive about my experience.Cons:Had reserved a Buick Verano or equivalent standard just over 2 weeks before going to pick it up. Took over an hour in the line (Budget's desk was closed after hours so we had to go to the Avis line). Very slow service. They said they didn't have any types of cars available at all and if I wanted to drive away the only option I had was a minivan. It was fine, I mean it was something to drive, just disappointed I didn't get what I wanted and that I picked up the minivan needing a oil change bad right when I got it. Over $500 for 4 days seems like a lot to walk away afterwards with such a sour taste in your mouth. Do not recommend.Reviewed 15 Aug. 2017
review fromkayak
10.0
Cons:Have Bluetooth available in the car. In my car Bluetooth was unavailable or blocked. I cannot register my phone. There were many other phone from previous users registered.Reviewed 19 Feb. 2021
review fromkayak
2.0
Pros:Staff at drop off were friendlyCons:Gave me a truck instead of a car and said if I wanted a car (which I reserved) I'd have tonoayb$15 more a day because they were out of compact and economy. Zero trunk and a high step for my elderly mother plus terrible gas mileage. Terrible service.Reviewed 11 Mar. 2021
review fromkayak
2.0
No seatbelts?!?Pros:Nice carCons:Got there they didn't have car I paid for. They up charged me and for a Lincoln. Drove 250 miles to pick someone up (my children). Just to find out the back seat was missing 2 of the 3 latches. Tried to call office but even though I was told they were open until 1230am (wanted a same day return) they really closed at 6pm. Left note in key drop box with key to have someone call. They never did. Filed complaint with 800 still no call back. Spoke to office car was on loan was promised it would be looked at upon return and manager will call. Never called. Still waiting contacted via Twitter and they say to contact them via email. Did that today. Here's to waiting more. I will not rent from them again. Ever!Reviewed 10 Jan. 2016
review fromkayak
8.0
Pros:The company is short staffed although the pick up location gal took care of me over phone calls interrupting her.Cons:The vehicle that I had had a slipping transmission and needs attention. I told the girl at drop off but she was too busy to care.Reviewed 24 Apr. 2021
review fromkayak
10.0
Pros:brand new truck great staffCons:noneReviewed 26 Apr. 2021
review fromkayak
10.0
Pros:Easy process. Friendly staffCons:NothinReviewed 5 Jun. 2021
review fromkayak
5.2
Cons:Agent stated that toll device wasn't available in the car, but it was. Reservation wasn't properly opened, and could not be found at destination. Agent at destination said she would have original agent open the contract and email me a receipt when it was closed. I never received a receipt. When attempting to rent from Avis in another city, I was asked why I never returned the first rental.Reviewed 11 Apr. 2017
review fromkayak
4.8
Cons:When I arrived at the registration counter at ROC airport on the evening of 6/9/2017, the person told me they didn't have the car type that I reserved, and they would need to charge me $10 per day. I asked them if I had a choice other than to pay it, and the person said no. That is not appropriate. Customer service told me the next day, I shouldn't have agreed to the extra $10 per day, and by doing so I was accepting the extra charge. They promised me a refund of the $20, but really, at 12:30 am when I arrived, I just wanted to pick up the car type I reserved and agreed to pay for and go. A positive customer experience was not created.Reviewed 13 Jun. 2017
review fromkayak
2.0
Worst Customer ExperiencePros:Nothing,Cons:They sell for cheap and then add hidden expenses, and they treat their customers in a very bad non-understanding way Their system is flawed and they still won't accept feedback. They are not there to give you a good service, they are there to rope you and treat u bad afterReviewed 18 Sep. 2016
review fromkayak
6.4
Cons:The staff in the pickup and the drop-off both were rude and do not even talk to me. It was an awful experience they seem to be angry and I was the one in the middle of that filing. So badReviewed 16 Apr. 2019
review fromkayak

Where can I find Budget car rentals in Rochester?

1200 Brooks Avenue, Budget car rentals

Address

1200 Brooks Avenue

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 585 464 6093

Address

360k Greece Ridge Center Drive

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 14:00

Phone

+1 585 368 0138

Address

1225 Jefferson Road

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday09:00 - 13:00

Phone

+1 585 424 2858

Good to know

Most popular location

1200 Brooks Avenue

Most popular car type

Intermediate

Average price

C$ 71/day

Good deal

C$ 60/day

Top tips for renting a car from Budget in Rochester

  • 25% of our users found rental cars from Budget in Rochester for C$ 60 or less

FAQs about renting a car from Budget in Rochester

  • As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

  • On average a rental car from Budget in Rochester costs C$ 71 per day.

  • Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Budget in Rochester.

  • Budget has 3 rental locations in Rochester. Take a look at our Budget rental location map to find the best rental cars near you.

  • Yes

  • Yes