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|"Staff very friendly and helpful."||(in 144 reviews)|
|"Breakfast was good,nice coffee,very friendly staff."||(in 97 reviews)|
|"Excellent position close to Termini."||(in 68 reviews)|
|"Very poor breakfast with disgusting"||(in 54 reviews)|
|"Beds were very hard."||(in 4 reviews)|
|"Extremely small room, old furniture."||(in 70 reviews)|
No Wi-Fi in the room
I liked the location near the central train station (Roma Termini), the hotel is old but well maintained so that adds some charm to it, the staff were very nice, and the continental breakfast was ok. The bedroom and bathroom were good too. Mini bar.
The mattress was about 10 cm (4in) shorter than normal, even compared to its base that was about 10 cm larger), and since I am a tall guy (1.90m) my feet were hanging. :) The wall mounted hair dryer maid it uncomfortable to use the toilet. My door lock did not always work, so that means the old locks may be giving up.
Decent and well located hotel. Newly renovated and comfortable.
The location is excellent. the price performance ratio is good.
The hotel has a heating problem especially in Rome novembers where nights are cold.
Cleanliness of the room, breakfasts, professional hotell staff
nice 3 stars, good location for visiting Rome.
the shower curtain was too sort and all the bathroom gets wet after shower. Coffee quality at breakfast needs serious improvement
The hotel was really clean, which according to my opinion is the most important. Every day the room was cleaned and the towels replaced. The staff was very kind and helpful with everything. The location was excellent, once it was 5 minutes from Termini station, and also in a safe area. We were three girls in the room and initially we thought that we would be uncomfortable because the room was a little small, but finally there was no problem with that either. In a few words that's what we call value for money, no doupt!
very helpful staff;clean room;close to train station
air conditioning was not working
the staff were friendly ,helpful, willing to help with any questions we asked, very close to the train terminal and underground , plus some nice resturants surround it, the continental breakfast was a good selection
on arrival was told the air conditioning was not working, offered the option to cancell and go to another hotel, however, we remained, but the room didnt seem stuffy and this didnt cause a problem, but , on website the room offer internet connections, but there was no sign of this at all! but there was an internet cafe a few buildings down
The local was very good, near Termini and many interesting points of Roma.
extremely friendly staff. Location was just about 3 minutes from the station. Even the locals at the cafe were fantastic.
best thing is it is very near to the station, from where you can find local bus/train/metro/hop on hop off buses, to explore rome/italy.
Located in Rome (Rome City Centre), Serena Hotel is within a 10-minute walk of Via Nazionale and Via Marsala. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
based on 3,351 reviews
Policies vary by room type and provider.
Serena Hotel is located at Via Principe Amedeo 64 in Historical Center, 1.1 km from the centre of Rome. Basilica di San Clemente is the closest landmark to Serena Hotel.
Check-in time is 2:00 PM and check-out time is 11:00 AM at Serena Hotel.
Yes, Serena Hotel offers free Wi-Fi.
No, Serena Hotel does not offer free parking.
No, Serena Hotel does not offer free airport shuttle service.
Serena Hotel is 13.6 km from Rome Ciampino.
No, pets are not allowed at Serena Hotel.
No, Serena Hotel does not have a pool on-site.