Recent Reviews
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- Negative
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8.6
The new aircraft Lavatory wasn't clean enough
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7.6
Very good service in business class They lost our luggage and after filing claim we have not been notified for 16 hours
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2.0
Short flight.. They gave me and the 2 other black people who were flying, the seats all the way in the back. I'm never telling the people at check in "just give me any seat" ever again! It was so obvious I almost complained to all the attendants! I just tried to keep my cool... HORRIBLE FIRST EXPERIENCE TO EUROPE!
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2.3
Almost nothing.. 1) my seat was broken (didn't recline) 2) my USB charger... Broken.. 3) my food was in a metal container that was stamped and the ink from the stamp leaked and was pressed across my food. I was literally not about to eat the alphabet... (luckily, a nice attendant came by and apologized, as I know it was not her fault the food came out like this. 4) Rude attendant came over 25 mins after I had turned on my attendant button to ask for a bottle of water. (I turned it on while they were still serving drinks) (also forgot I needed water to take some medicine that required to drink a full glass) She came up to me and my fellow passenger, yelled at BOTH us while she was waving her hands our face. I mentioned to her "it's not polite to treat people this way" she moved her hands closer to my face thrusting her whole body over my fellow passengers face, and continued yelling at me about turbulence (while she's completely avoiding the rule herself.) He and I were both seated and buckled and not bothering anyone. She could've just taken her own lecture and kept ignoring the signal. I wrote about this in customer support letter that the 'NICE' and 'Helpful' attendant Gave to me that sincerely apologized for the previous attendants behavior.
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9.3
It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight I would have loved a video
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9.3
Flight attendants where very nice and attentive. Good choice of movies and shows for adults and kids. I usually don't eat airplane food but it looked fresh and my kids enjoyed the breakfast very much with fresh baked bread and croissant. My flight was delayed by one hour but it was a problem caused by the airport not the airline. I still made my connection and I received my suitcaises right away. Boarding was a little chaotic
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7.3
No Wi-Fi on board.
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9.3
Warm breakfast in coach would be appreciated, but i understand it is just coach.
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7.3
Boarding was on time. Departed 20 minute late. The tv screen(one per 4 rows) was too small to see. I don't remember getting ear phones.
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6.6
No problems.
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8.6
The new aircraft Lavatory wasn't clean enough
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9.3
It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight I would have loved a video
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9.3
Flight attendants where very nice and attentive. Good choice of movies and shows for adults and kids. I usually don't eat airplane food but it looked fresh and my kids enjoyed the breakfast very much with fresh baked bread and croissant. My flight was delayed by one hour but it was a problem caused by the airport not the airline. I still made my connection and I received my suitcaises right away. Boarding was a little chaotic
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9.3
Warm breakfast in coach would be appreciated, but i understand it is just coach.
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7.6
Very good service in business class They lost our luggage and after filing claim we have not been notified for 16 hours
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7.3
No Wi-Fi on board.
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7.3
Boarding was on time. Departed 20 minute late. The tv screen(one per 4 rows) was too small to see. I don't remember getting ear phones.
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6.6
No problems.
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2.0
Short flight.. They gave me and the 2 other black people who were flying, the seats all the way in the back. I'm never telling the people at check in "just give me any seat" ever again! It was so obvious I almost complained to all the attendants! I just tried to keep my cool... HORRIBLE FIRST EXPERIENCE TO EUROPE!
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2.3
Almost nothing.. 1) my seat was broken (didn't recline) 2) my USB charger... Broken.. 3) my food was in a metal container that was stamped and the ink from the stamp leaked and was pressed across my food. I was literally not about to eat the alphabet... (luckily, a nice attendant came by and apologized, as I know it was not her fault the food came out like this. 4) Rude attendant came over 25 mins after I had turned on my attendant button to ask for a bottle of water. (I turned it on while they were still serving drinks) (also forgot I needed water to take some medicine that required to drink a full glass) She came up to me and my fellow passenger, yelled at BOTH us while she was waving her hands our face. I mentioned to her "it's not polite to treat people this way" she moved her hands closer to my face thrusting her whole body over my fellow passengers face, and continued yelling at me about turbulence (while she's completely avoiding the rule herself.) He and I were both seated and buckled and not bothering anyone. She could've just taken her own lecture and kept ignoring the signal. I wrote about this in customer support letter that the 'NICE' and 'Helpful' attendant Gave to me that sincerely apologized for the previous attendants behavior.
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