Guest Reviews
Overall Rating
8.1
Excellent
Based on 7,099 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
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SWISS traveller reviews
Pros
"Great service and friendly staff!"
(in 88 reviews)
"Excellent, super-friendly crew, excellent meal."
(in 35 reviews)
"Service and food were amazing!"
(in 129 reviews)
Cons
"Seats too SMALL
Food not eatable"
(in 17 reviews)
"Not enough leg room."
(in 26 reviews)
Recent Reviews
- All reviews
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- Neutral
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Find reviews that mention:
leg room
long flight
good flight
food was good
crew was friendly
great service
economy class
great crew
seats were comfortable
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5.0
It was an okay flight for a very long flight
Pros: The food that I did get was decent There was wine A couple decent movies were available
Cons: They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do
review from
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6.0
Short easy flight
Pros: Nothing stood out
Cons: Nothing Stood out
review from
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10.0
Awesome screens and movies!
Pros: TV screens and movies. Food was great.
review from
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8.0
Missed connection flight because of delay
Pros: Swiss took care of arranging hotel for us and substitution flight.
Cons: Missed connection flight because of delay
review from
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6.3
Pros: Service and food were good considering it was "plane food". No delay whatsoever.
Cons: Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms.
review from
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9.2
Pros: Quick, clean, flight.
Cons: Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though.
review from
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9.6
Swiss airlines Non stop San Francisco to and from Zurich
Pros: The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ...
Cons: 3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course
review from
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10.0
Pros: The service and THE FOOD WERE GOOD !
review from
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10.0
5*
Pros: Everything was perfect
Cons: Everything
review from
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8.3
Almost got on an earlier flight
Pros: Lots of room because plane was half full
Cons: I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more...
review from
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10.0
Comfort of the plane and the food were excellent.
Pros: Customer service excellent even though I was in the economic class they made me feel first class!
review from
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10.0
The comfort of the planes was great.
Pros: Customer service is excellent.
review from
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10.0
Awesome screens and movies!
Pros: TV screens and movies. Food was great.
review from
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9.2
Pros: Quick, clean, flight.
Cons: Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though.
review from
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9.6
Swiss airlines Non stop San Francisco to and from Zurich
Pros: The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ...
Cons: 3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course
review from
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10.0
Pros: The service and THE FOOD WERE GOOD !
review from
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10.0
5*
Pros: Everything was perfect
Cons: Everything
review from
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10.0
Comfort of the plane and the food were excellent.
Pros: Customer service excellent even though I was in the economic class they made me feel first class!
review from
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10.0
The comfort of the planes was great.
Pros: Customer service is excellent.
review from
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8.0
Missed connection flight because of delay
Pros: Swiss took care of arranging hotel for us and substitution flight.
Cons: Missed connection flight because of delay
review from
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8.3
Almost got on an earlier flight
Pros: Lots of room because plane was half full
Cons: I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more...
review from
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5.0
It was an okay flight for a very long flight
Pros: The food that I did get was decent There was wine A couple decent movies were available
Cons: They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do
review from
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6.0
Short easy flight
Pros: Nothing stood out
Cons: Nothing Stood out
review from
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6.3
Pros: Service and food were good considering it was "plane food". No delay whatsoever.
Cons: Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms.
review from
Flight status
SWISS Route Map
Popular Flight Routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
181
Bangkok
BKK
Zurich
ZRH
155
Mumbai
BOM
Zurich
ZRH
243
Dubai
DXB
Zurich
ZRH
22
Geneva
GVA
New York
JFK
2905
Lugano
LUG
Zurich
ZRH
1639
Milan
MXP
Zurich
ZRH
197
Beijing
PEK
Zurich
ZRH
189
Shanghai
PVG
Zurich
ZRH
1165
Stuttgart
STR
Zurich
ZRH
180
Zurich
ZRH
Bangkok
BKK
154
Zurich
ZRH
Mumbai
BOM
146
Zurich
ZRH
New Delhi
DEL
18
Zurich
ZRH
Newark
EWR
92
Zurich
ZRH
São Paulo
GRU
138
Zurich
ZRH
Hong Kong
HKG
16
Zurich
ZRH
New York
JFK
40
Zurich
ZRH
Los Angeles
LAX
2914
Zurich
ZRH
Lugano
LUG
64
Zurich
ZRH
Miami
MIA
160
Zurich
ZRH
Tokyo
NRT
196
Zurich
ZRH
Beijing
PEK
188
Zurich
ZRH
Shanghai
PVG
38
Zurich
ZRH
San Francisco
SFO
176
Zurich
ZRH
Singapore
SIN
1164
Zurich
ZRH
Stuttgart
STR
86
Zurich
ZRH
Montreal
YUL
771
Brussels
BRU
Zurich
ZRH
2801
Geneva
GVA
Zurich
ZRH
242
Dubai
DXB
Muscat
MCT
19
Newark
EWR
Zurich
ZRH
139
Hong Kong
HKG
Zurich
ZRH
23
New York
JFK
Geneva
GVA
15
New York
JFK
Zurich
ZRH
41
Los Angeles
LAX
Zurich
ZRH
243
Muscat
MCT
Dubai
DXB
65
Miami
MIA
Zurich
ZRH
177
Singapore
SIN
Zurich
ZRH
87
Montreal
YUL
Zurich
ZRH
770
Zurich
ZRH
Brussels
BRU
242
Zurich
ZRH
Dubai
DXB
1681
Florence
FLR
Zurich
ZRH
1680
Zurich
ZRH
Florence
FLR
359
London
LHR
Geneva
GVA
161
Tokyo
NRT
Zurich
ZRH
1197
Nuremberg
NUE
Zurich
ZRH
1324
Zurich
ZRH
Moscow
DME
2818
Zurich
ZRH
Geneva
GVA
461
London
LCY
Zurich
ZRH
460
Zurich
ZRH
London
LCY
1327
Moscow
DME
Zurich
ZRH
93
São Paulo
GRU
Zurich
ZRH
354
Geneva
GVA
London
LHR
39
San Francisco
SFO
Zurich
ZRH
1638
Zurich
ZRH
Milan
MXP
1196
Zurich
ZRH
Nuremberg
NUE
557
Bordeaux
BOD
Zurich
ZRH
556
Zurich
ZRH
Bordeaux
BOD
1053
Hamburg
HAM
Zurich
ZRH
1485
Prague
PRG
Zurich
ZRH
8
Zurich
ZRH
Chicago
ORD
1484
Zurich
ZRH
Prague
PRG
9
Chicago
ORD
Zurich
ZRH
919
Dresden
DRS
Zurich
ZRH
1073
Frankfurt am Main
FRA
Zurich
ZRH
1822
Geneva
GVA
Athens
ATH
442
Geneva
GVA
London
LCY
447
London
LCY
Geneva
GVA
1109
Munich
MUC
Zurich
ZRH
918
Zurich
ZRH
Dresden
DRS
1072
Zurich
ZRH
Frankfurt am Main
FRA
1108
Zurich
ZRH
Munich
MUC
1052
Zurich
ZRH
Hamburg
HAM
2048
Geneva
GVA
Madrid
MAD
2078
Geneva
GVA
Porto
OPO
1842
Zurich
ZRH
Athens
ATH
963
Berlin
TXL
Zurich
ZRH
1947
Barcelona
BCN
Geneva
GVA
1946
Geneva
GVA
Barcelona
BCN
962
Zurich
ZRH
Berlin
TXL
1337
Moscow
DME
Geneva
GVA
Top flight routes
Top Airports served by SWISS
- Zurich Airport (ZRH)
- Geneva Geneve-Cointrin Airport (GVA)
- Frankfurt am Main Airport (FRA)
- Singapore Changi Airport (SIN)
- Chicago O'Hare International Airport (ORD)
- London Heathrow Airport (LHR)
- Munich Franz Josef Strauss Airport (MUC)
- Vienna International Airport (VIE)
- Newark Airport (EWR)
- Brussels Bruxelles-National & other airports Airport (BRU)
- São Paulo Guarulhos Intl Airport (GRU)
- Basel EuroAirport Swiss Airport (BSL)
- Paris Charles de Gaulle Airport (CDG)
- Montreal Pierre Elliott Trudeau International Airport (YUL)
- San Francisco Airport (SFO)
SWISS contact information
- LX IATA Code
- +1 877 359 79 47 Call
- swiss.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
