Guest Reviews
Overall Rating
8.1
Excellent
Based on 4,493 reviews
Overall
8.3
Boarding
8.2
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
7.9
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Recent Reviews
- All reviews
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- Neutral
- Negative
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8.3
Cons: Online checkin was tricky. No help for online form which were probably translated from another language . Took me a few guesses to figure out what the 'valid for' field actually is... Departed 30 minutes late
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9.3
Pros: Flight was comfortable and crew was second to none. They were very attentive and courteous.
Cons: Nothing.
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9.3
Pros: Very comfortable and attendants were very attentive.
Cons: Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized.
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9.0
Overall Excellent Airlkne
Pros: The flight attendants were attentive, food delicious, movie selection great also.
Cons: I flew from Miami to Zurich, Zurich to France, France to Zurich, and Zurich to Miami within the span of a week and they were all at least 30 minutes late. BUT flight attendants came by with water while we were seated and offered chocolate, which I really liked. It wasn't the worst thing for me, but I can see how it's annoying.
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8.3
Pros: staff were very helpful
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6.0
Pros: flight was on time
Cons: insufficient AC during boarding endlessly screaming baby
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9.0
Great airline!
Pros: Thank you for the sandwich!
Cons: Nothing!
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9.0
great service
Pros: Loved the crew and movie options, the hydrating must in the bathroom was awesome!
Cons: I wish the seats were more comfortable
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8.0
Pros: good entertainment system
Cons: not enough leg room
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8.0
Zurich Airport was HORRIBLE
Cons: On ticket it said time between flights was 1hr 25min, but as soon as we got off the plane we had to RUN through Zurich airport, where 1000 other people were all trying to funnel down the single escalator to Passport Control, to get to our gate. Then we had to wait in another Passport Control. TERRIBLE and stressful. The actual flight was fine.
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10.0
Swiss airlines is awesome!
Pros: Excellent service, comfortable, clean, on time.
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6.6
Horrible boarding
Pros: Great complimentary chocolate.
Cons: You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA.
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9.3
Pros: Flight was comfortable and crew was second to none. They were very attentive and courteous.
Cons: Nothing.
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9.3
Pros: Very comfortable and attendants were very attentive.
Cons: Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized.
review from
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9.0
Overall Excellent Airlkne
Pros: The flight attendants were attentive, food delicious, movie selection great also.
Cons: I flew from Miami to Zurich, Zurich to France, France to Zurich, and Zurich to Miami within the span of a week and they were all at least 30 minutes late. BUT flight attendants came by with water while we were seated and offered chocolate, which I really liked. It wasn't the worst thing for me, but I can see how it's annoying.
review from
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9.0
Great airline!
Pros: Thank you for the sandwich!
Cons: Nothing!
review from
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9.0
great service
Pros: Loved the crew and movie options, the hydrating must in the bathroom was awesome!
Cons: I wish the seats were more comfortable
review from
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10.0
Swiss airlines is awesome!
Pros: Excellent service, comfortable, clean, on time.
review from
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8.3
Cons: Online checkin was tricky. No help for online form which were probably translated from another language . Took me a few guesses to figure out what the 'valid for' field actually is... Departed 30 minutes late
review from
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8.3
Pros: staff were very helpful
review from
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8.0
Pros: good entertainment system
Cons: not enough leg room
review from
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8.0
Zurich Airport was HORRIBLE
Cons: On ticket it said time between flights was 1hr 25min, but as soon as we got off the plane we had to RUN through Zurich airport, where 1000 other people were all trying to funnel down the single escalator to Passport Control, to get to our gate. Then we had to wait in another Passport Control. TERRIBLE and stressful. The actual flight was fine.
review from
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6.6
Horrible boarding
Pros: Great complimentary chocolate.
Cons: You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA.
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Flight status
SWISS Route Map
Top Airports served by SWISS
- Zurich Intl Airport (ZRH)
- Geneva Geneve-Cointrin Airport (GVA)
- Frankfurt am Main Airport (FRA)
- Chicago O'Hare International Airport (ORD)
- Munich Franz Josef Strauss Airport (MUC)
- Singapore Changi Airport (SIN)
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SWISS contact information
- LX IATA Code
- +1 877 359 79 47 Call
- swiss.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.