The attention to customer service at this hotel was very much welcome and appreciated. I thoroughly enjoyed the gym and the pool and definitely encourage others to use the amenities while staying here.
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Amenities at Sheraton Grand Sacramento Hotel
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
Reviews of Sheraton Grand Sacramento Hotel
7.9
Good
551 verified ratings
Wonderful
210
Very good
100
Good
64
Okay
43
Fair
55
Mediocre
24
Poor
55
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location, attentive and friendly staff, and clean rooms. Many found the proximity to downtown attractions and event venues ideal. The service was often described as accommodating and professional, with several reviewers highlighting positive experiences at the front desk and with other staff members. Cleanliness of rooms was also noted as a strong point. However, several guests expressed dissatisfaction with ongoing construction, noise, expensive amenities, and issues with breakfast and valet parking. Despite some negative experiences, the positives of location, service, and cleanliness stood out.AI-generated from customer reviews
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Score by provider
8.7 out of 10
383 reviews
6.8 out of 10
85 reviews
8.8 out of 10
1 review
8.8 out of 10
11 reviews
All reviews
Pros (+) The cleanliness of the room and that you can get more points for not having your room cleaned.
Cons (-) We were placed in the room right next to the elevator so we didn't get the best nights sleep. Kept hearing everyone talk, cell phones ringing and such.
Pros (+) The room was very clean and up to date. I like that there was both a bar and restaurant in the hotel. The location was very good.
Cons (-) As others have noted, the parking is problematic. The self-parking lot is across the street, and isn't a very good value. We had issues leaving with our room key card, but the response over the intercom was prompt and effective.
Pros (+) The location is perfect for the location for my meeting.
Pros (+) The customer service was very good and all the employees, with one exception, were extremely friendly and helpful. The bed was very comfortable and there was a little sitting area with a big window and city view.
Cons (-) The pool was very small and stayed shaded almost all day. Even at noon only half of the pool had sun on it. In terms of the room there was no fan in the bathroom to help ventilation.
Pros (+) Location
Cons (-) Not new, worn, dated
Pros (+) That’s a is close to everything downtown
Cons (-) I hated paying $32 per night for valet parking
Pros (+) Restaurant services available
Cons (-) Limited menu at restaurant and room service. Very pricey.
Pros (+) Everything!
Cons (-) Nothing!
Pros (+) I like everything
Cons (-) We stayed at floor 25 , and you can hear the noise of the elevator all night long.....
Location
1230 J Street, Sacramento, CA 95814
What's nearby
- Cathedral of Blessed Sacrament155 m
- The Citizen Hotel, Autograph Collection329 m
- California State Capitol401 m
- California State Capitol Museum0.4 km
- Governor's Mansion State Historic Park0.5 km
- California State Library0.7 km
- The California Museum0.7 km
- Bank of the West Tower1 km
- California State Railroad Museum1.4 km
- Discovery Museum Gold Rush History Center1.4 km
- Old Sacramento State Historic Park1.4 km
- Crocker Art Museum1.4 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Grand Sacramento Hotel
Low season | High season | Average price (weekend night) |
|---|---|---|
January | September | C$ 628 |
Cheapest month to stay with an average 5% drop in price. | Most expensive month to stay with an average 5% rise in price. | Average Fri & Sat price over the last 2 weeks. |
Sheraton Grand Sacramento Hotel
Which month has the cheapest rates at Sheraton Grand Sacramento Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Sheraton Grand Sacramento Hotel is August, with an average nightly rate of C$ 317. The most expensive month is April at C$ 354 per night.
What is the cheapest day to book Sheraton Grand Sacramento Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Sheraton Grand Sacramento Hotel is Monday, with an average nightly rate of C$ 317. The most expensive day is Thursday at C$ 976 per night.
How far in advance should you book Sheraton Grand Sacramento Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Sheraton Grand Sacramento Hotel, book around 6 weeks in advance. This could save you approximately 24% compared to booking last minute.
KAYAK's top tips for your stay at Sheraton Grand Sacramento Hotel
FAQs when booking at Sheraton Grand Sacramento Hotel
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Distance to downtown | Nearest Airport | Distance to airport |
|---|---|---|
0.4 km | Sacramento Intl | 15.6 km |