Pros (+) Nice staff and location
4 stars
The Citizen Hotel, Autograph Collection
Photos of The Citizen Hotel, Autograph Collection
Overview
The Citizen Hotel, Autograph Collection offers unique 19th-century architectural details with modern accommodations and furnishings. Select suites offer premium views of Sacramento and all rooms offer luxury accommodations. Rooms also include flat-screen TVs with premium channels, luxury beds and bedding, a refrigerator, Keurig coffee machines, and Gilchrist and Soames bath amenities. The hotel also offers laundry and dry cleaning services, along with limited-hour room service.
The Citizen Hotel, Autograph Collection has a restaurant and bar that serves locally sourced cuisine. Valet parking is available for a daily fee and the hotel also provides hourly parking rates for guests. This hotel is a non-smoking property with almost 10,000 square feet of meeting and event spaces. An events staff is available to assist with all events and meetings and the hotel also offers a tented event space overlooking the Capitol. There is a fitness center and the hotel has quiet hours. There is also a 24-hour business center for guest use.
There are 196 guest rooms and suites at this non-smoking hotel, which offers 4-star accommodations with free WiFi in the lobby. Breakfast is available for a daily fee. The front desk is open 24 hours a day and daily housekeeping is available. This downtown hotel is just minutes from the Sacramento Convention Center, the K Street Mall, Downtown Commons, the Community Center Theater, and plenty of local shopping, dining, and nightlife. Guests can visit the Fort Sutter State Historical Park, the California State Capitol Museum, and Golden1 Center.
Latest deals for The Citizen Hotel, Autograph Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at The Citizen Hotel, Autograph Collection
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- 24hr front desk
- Key card access
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
- Special diet menus (on request)
Basics
- Internet
- Linens
- Towels
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled Access
- Hypoallergenic
- Designated smoking area
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Bathroom
- Toilet
- Bathrobe
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Valet parking
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Cribs available
Bedroom
- Alarm clock
Workspace
- Desk
General
- Telephone
Fitness
- Fitness centre
Reviews of The Citizen Hotel, Autograph Collection
8.4
Very good
516 verified ratings
Wonderful
276
Very good
65
Good
56
Okay
35
Fair
32
Mediocre
20
Poor
32
Summary of reviews
Guests say
Guests had mixed feelings about their stay, with many praising the friendly and accommodating staff, as well as the unique atmosphere of the hotel. However, numerous complaints were made regarding cleanliness, room size, and the overall value for the price paid, leading to disappointment for some guests.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.6 out of 10
382 reviews
7.7 out of 10
58 reviews
9 out of 10
12 reviews
All reviews
Pros (+) Comfort of room and size of bathroom.
Cons (-) More informative staff, location was close to everything downtown but didn’t seem like a good neighborhood.
Pros (+) Great boutique hotel.
Pros (+) Good price. Great location. Parking garage across the street. Got a free upgrade so that’s a plus
Pros (+) Overall friendly service. Responsive staff. Comfortable rooms.. Very unique atmosphere..
Cons (-) Staff forgot to address gold status(free breakfast) until I checked out. Paid for two breakfasts I didn't need to...I forgot to remind clerk at check in.. This seems to be a systematic Marriott issue.
Pros (+) Lots of issues with room - lights not working, TV issues upon arrival and "pat" answer from engineer (remote needs new battery which we knew wasn't the issue but a problem with cable company). First night dinner in "temp" restaurant horrible. Didn't charge for one meal but just no attention to detail, wrong order. Experience better when Joie property.
Pros (+) Sophisticated decor, helpful staff, "beautiful people" hot spot.
Cons (-) The noise from both the street and partiers went on until 3 a.m. Motorcycle engines revving, police called on issues in the street, shouting and yelling in the street, all echoed right up to our 7th floor room.
Pros (+) The staff was great, well trained, accommodating and helpful
Cons (-) The room was awful! It only had 2 tiny Windows, about 1'x2'. The mattress was old and soft, we kept slidding into the middle and did not get a good nights rest.
Pros (+) Made a reservation for 2 guest in a queen size room. Got there and checked in @7pm and was notified that I was upgraded to a king size room, big plus on their part! The room was cozy and comforting. It also includes a beautiful bar setup along with a wonderful street view.
Cons (-) To be completely honest, the one thing I did not like was the shower. The rest of the room was was decorated and painted in its own style including the bathroom. But once you open the shower curtain all you see is plain, boring, tile. Both room and bathroom give off some bomb vibes, except the tile. Just kills the ambient. Other than my pity first world problem place was outstanding.
Pros (+) The room was nice and clean. Nice appointments. Very comfortable. Large shower.
Cons (-) The door on the bathroom was a slider and did not actually shut.
Location
926 J Street, Sacramento, CA 95814
What's nearby
- The Citizen Hotel, Autograph Collection30 m
- Cathedral of Blessed Sacrament203 m
- California State Capitol Museum0.4 km
- California State Capitol0.4 km
- California State Library0.5 km
- The California Museum0.7 km
- Bank of the West Tower0.7 km
- Governor's Mansion State Historic Park0.8 km
- California State Railroad Museum1.1 km
- Discovery Museum Gold Rush History Center1.1 km
- Old Sacramento State Historic Park1.1 km
- Crocker Art Museum1.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Citizen Hotel, Autograph Collection
Low season | December |
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High season | July |
Average price (weeknight) | C$ 787 |
Average price (weekend night) | C$ 275 |
When to book a room at The Citizen Hotel, Autograph Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to downtown | 0.2 km |
Nearest Airport | Sacramento Intl |
Distance to airport | 15.3 km |