Offenbacher Hotel

everything was super

no elevator, the matress could be a bit firmer

Everything else. Super friendly&helpful staff fluent in English, very antique&beautiful interior design(especially the dining room!), and amazing breakfast of your choice(all the menus were tasty but I strongly recommend ham sandwich among them; plus they offer super delicious cakes that you just can't say no to). There are some decent restaurants close to the hotel, which also added to its charm. All in all, I really enjoyed our stay at the hotel, and if I ever get to go back to St.petersburg some time, I would definitely stay there once again!

there's no elevator, but they inform you of it in advance and help you with the suitcases.

Hotel Offenbacher was a great surprise. I liked the way rooms are decorated, the old photos on the walls as well as the plants in the rooms. The breakfast room is very nice and cosy. You can choose your breakfast a day before and there are two gluten free options. Everything was super clean. If the lack of an elevator is a problem then this is maybe not for you but I found the staircase a beautiful part of the hotel. The staff is just amazing! Friendly and willing to help in everything. They speak very good English but were also willing to speak Russian when we wanted to train our foreign language skills. We will definitely come back.

This is just a small detail but it would have been nice to have a possibility to buy Russian sparkling wine instead of prosecco.

Staff were all really friendly and helpful, offering advice when I mentioned my plans for the day and printing tickets for me. Breakfast was good, room was comfortable with kettle and tea making facilities. As I was arriving on a late flight from London I arranged a transfer from airport via the hotel. All went smoothly.

No safety deposit box in room.

The staff went above and beyond to make the stay as pleasant as possible.