Was a roach crawling on the wall when we went in. TV didn't work. Were sketchy characters hanging around in parking lot.
Never go there unless you have a gun on you
horrible room with stench of smoke. no blankets in room. clogged toilets. broken elevator. 0 maintenance as accepted by desk staff. 0 concern for complaints. This is not even a branded motel, its now capital inn. lots of cockroaches in the room. avoid if possible.
Hair in shower and sink, broken chair, mattress looked like somebody vomited on it. Gross! Don't stay here.
My reservation was not on their computer, but they honored the on-line price.
TV had poor picture, and it was cable. It kept changing on it's own to a channel I didn't want to watch. Ice machine was broken. Ran out of hot water in the shower.
The hallways smells of smoke really bad
The staff was company but over worked...one person dealing with all kinds of issues from guests checking in, room problems, lost keys, etc.
Generally dirty, carpet was filthy...don't wear white socks, noisy...huge slamming multiple times at 3 AM, window was broken so I had to use the luggage rack to jam it closed, no ice machine, Lobby had random people lingering...didn't feel all that safe. This is a last resort kind of place.
We did not stay. We cancelled our reservation.
the location was in a seedy part of town, the place was dingy and dirty, the exterior needed lots of cosmetic upgrading. I would not recommend this place to anyone!
This was by far the seediest and most run-down hotel I have ever stepped foot in. Fortunately they didn't have a record of our reservation so we didn't have the displeasure of actually staying here.
A stay at Capital Inn and Suites places you in the heart of Salem, within a 5-minute drive of Oregon State Fairgrounds Pavilion and L. B. Day Amphitheater. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Based on 612 reviews
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