Excellent
8.0
Pros:
Location
Cons:
Was just ok
Okay
4.0
Pros:
Nothing
Cons:
The person checking me in lacked personality. The bathroom floor was dirty, the sinks plug was stuck in the down position and would hardly drain. The bed was very uncomfortable.
Mediocre
2.0
Pros:
Good location
Cons:
The sofa bed sheets had food on them 🤬 The bed sheets looked dirty🤬 When I asked for clean sheets I had to go to the front desk and get them.....really!
Excellent
10.0
Pros:
Everything was great from booking and having to change the dates short notice. It was a great stay from beginning to end and worth the price.
Cons:
Wish there could've been an earlier check in
Excellent
10.0
Pros:
Great pool, and room. Good staff and location as well.
Excellent
8.0
Pros:
While I didn't eat the breakfast, I did enjoy the coffee. I did look and the breakfast area was nice and the breakfast woul be considered an expansive continental breakfast.
Cons:
we stayed in a king suite. the bed linens were a bit worn in spots but very clean. the negative was that in the living area there was a "dirty" spot in the corner on the wall where something was smeared but not cleaned.
Mediocre
3.0
Pros:
They had a room available after a long day of travel.
Cons:
We reserved a suite specifically because our daughter has a hard time sleeping in the same room as us. When we arrived we were told that the suite was not available but luckily there was a regular queen room available.
Good
6.0
Pros:
Jacuzzi in room
Cons:
Breakfast. One type of muffin, one type of yogurt and NO hot coffee
Excellent
8.0
Pros:
The staff was very helpful and friendly.
Cons:
The breakfast left a lot to desire. I'm ready for the hot breakfast to return.
Excellent
10.0
Pros:
Clean hot tub. Friendly staff.
Cons:
Waiting to get back to hot breakfast.cold is good, but hot is better.
Excellent
10.0
Pros:
I loved it
Excellent
9.0
Cons:
The lack of selections for breakfast.
Excellent
9.0
Pros:
The staff were all very friendly and helpful.
Cons:
The wash clothes were very small and paper thin. The breakfast was disappointing. Not much there, quantity wise and selection wise.
Excellent
10.0
Pros:
Staff was very friendly
Cons:
No
Okay
4.0
Pros:
Location
Cons:
Unfortunately the people in the adjoining room were up until 4:30am drinking and being too loud. The front desk apologized for the situation and moved us to another room.
Excellent
9.0
Pros:
We enjoyed having the extra space and at a good price
Cons:
I wasn't sure about the virus safety as the remotes for one thing were not in a separate clean bag, and no tag across the door saying that it was sealed for cleanliness
Excellent
10.0
Pros:
We got in late but was still treated kindly and quickly got checked in.
Cons:
Nothing.
Poor
1.0
Pros:
Location
Cons:
Our room was not cleaned at all the days we stayed there. We were told there was going to be a discount but yet haven't heard from the hotel.
Good
7.0
Pros:
High ceilings and hot tub in room and clean Pool and hot tub we’re open from 6 AM to midnight
Cons:
Rooms on the third floor and second floor we’re not as nice as the rooms on the first floor with the hot tub’s
Excellent
8.0
Pros:
It was very clean, comfortable and made for a great getaway hideout.
Cons:
Nothing
Excellent
10.0
Pros:
The rooms were great. Love this hotel.
Cons:
The breakfast selection was minimal-nothing hot. I do understand why it is like it is. I know Covid has impact on the breakfast. Thanks for trying to provide a nutritious breakfast anyway.
Okay
5.0
Pros:
bed and pillows ... it was pretty quiet
Cons:
A/C in-take was right above smoking area, so it piped smoke into the room. When I asked to change rooms the next night, they said they were all booked up. Also, I mistook the "Make Up This Room" sign for a "Do Not Disturb" sign, so they didn't clean.
Good
7.0
Pros:
Friendly staff and good location
Cons:
Wearing mask. No hot tub. Cold breakfast.
Mediocre
3.0
Cons:
The hotel towels were not clean. Some had make up still on them. The room door was open when we arrived at 11:30pm. The room was hot and had a weird smell.
Poor
1.0
Pros:
Leaving
Cons:
The rude and unprofessional staff. There was not breakfast either which was one reason why I chose this hotel.
Okay
5.0
Pros:
The location.
Cons:
The rooms were not as clean as I think they should have been. I was unsure if anything had been disinfected since the last guest.
Mediocre
2.0
Pros:
Best is location
Cons:
Yes, the door handle came off in my when we tried to exit the room. Front desk was not concerned. We had to ask a second time and demand a different room that was not a fire hazard.
Mediocre
3.0
Cons:
the hotel was understaffed. check in was @3 and our room wasnt ready for us until 8 that night. no hot water the next morning either
Mediocre
3.0
Pros:
Breakfast
Cons:
Next to elevator and sounded like commercial washer and dryers in next room... Noisy
Good
7.0
Pros:
Wonderful cookies
Okay
4.0
Pros:
I do not recommend. I did not find the room that clean, the halls were dirty. TV did not work. Called desk....no answer. No follow up to see if issues resolved.
Okay
4.0
Cons:
Room dirty Breakfast bad
Good
6.0
Pros:
Ease of checkin. Movable tv, as the tv stand was so low, and the tv so small, that you couldnt see it from the bed.
Cons:
no couch in room. Only one comfortable chair. There was a desk chair but a couch would be preferred for traveling more than one person. Furniture was a bit run down. TV was small.
Good
7.0
Pros:
The suite I stayed was very large. A small boy scout troop could have camped out on the floor. The king size bed was comfortable.
Cons:
Water flow from the shower head was very weak. I mentioned the problem when I checked out and was told a plumber would investigate.
Good
6.0
Pros:
Nice staff. Good location.
Cons:
Room was tired and dirty. Hotel needs to invest in new carpets and bedding.
Good
7.0
Pros:
Convenence and friendly staff
Okay
5.0
Pros:
Our carpet in our room had several stains all over. The carpet was worn and needs replacing. The room looked pretty dated.
Cons:
It was dirty.
Okay
5.0
Pros:
Beds were very comfy. Was a peaceful stay. Overall apperance was very nice. Location was good. air worked well. Good night sleep.
Cons:
Breakfast was very substandard, they claimed the fridge broke. Rm had soap residue and hair in tub and it wouldn't plug. Rm had alot of unclean areas and dirt behind the door all the way up curtain was broken. Fridge was broke, had to put pop in freezer
Good
7.0
Pros:
Great location!
Cons:
We asked for new towels and for our room to be serviced while we were out and it neither were done.
Mediocre
3.0
Cons:
I was double-charged for the room.
Good
6.0
Cons:
Cleaning staff left my room open all day. Front desk didn''t seem to care after I complained. Breakfast was ok, nothing too exciting.
Okay
5.0
Pros:
The check in person was very helpful as was the lady taking care of the breakfast area.
Cons:
This hotel needs some tender loving care and even some restoration. Bath towels we very flimsy and thin. The breakfast was minimal.
Mediocre
3.0
Pros:
The staff at front desk and breakfast room were very good.
Cons:
It was disappointing. Tub wouldn't drain, lousy internet and breakfast was not very good.
Okay
5.0
Pros:
Breakfast and location
Cons:
I did not like the rooms. They seem outdated, stains on the floor, there were no don't disturb plaques for the door, bathroom tub drain was clogged, and cob webs all along the ceiling.
Poor
1.0
Pros:
I did not enjoy my stay at all, because I walked back into my room from going out to my vehicle at 4 am to grab a bag from my truck, and the front desk clerk was in my bathroom taking pictures of some money I had on the counter.
Cons:
I demanded to speak to the manager, who felt it wasn't even important enough to get out of bed for. She acted like I was the one in the wrong, and kept telling me that these were unique circumstances. Completely disgusted!
Mediocre
3.0
Pros:
Location
Cons:
Service was not good. The room was never really serviced. We had to go to the front desk to get fresh towels and toilet tissue. We had to request coffee for the room. The towels were dingy and thin. The sheets were threadbare.
Good
7.4
Pros:
The room was well cleaned and the facilities were generally in good order.
Cons:
When we arrived, the staff wasn't sure our room was clean at almost 6pm and had to go check by walking up to the room. They seemed pretty disinterested and unemberrased by this, too. I thought the selection at breakfast was pretty weak as well.
Excellent
10.0
Pros:
Nice staff, very clean, great breakfast, convenient location
Excellent
10.0
Pros:
Clean room, comfortable bed, hot shower
Cons:
Nothing
Excellent
9.7
Pros:
Room was clean and the bed was very comfortable. Location was great. The hotel is close to interstate (in fact you can see the highway out side the window) and right by the mall and several restaurants. Great room for the price and amazingly quiet considering we were so close to the interstate.
Cons:
No black out curtains so we could see the cars going down the interstate thru the sheer curtains and hotel wouldn't match the price on kayak thru priceline so we booked the same room on priceline in the hotel lobby as it was $25 cheaper.
Good
7.7
Pros:
Enjoyed the suite configuration. Nice to enjoy an evening conversation. Most of staff I dealt with was pleasant.
Cons:
Breakfast was fair, some staff members in dining area Monday were unhelpful and unfriendly. What eggs that were left were minimal and cold, staff wouldn't replace until they were completely gone.
Good
7.1
Pros:
Nice rooms, good value, friendly staff.
Cons:
Internet was so bad I could not even test it. I was kicking back relaxing wanting to watch a video on my Ipad and I could not make it go after struggling over 20 minutes. Unfortunately, internet is as important as a clean room! I have stayed there twice and will regretfully not be back.
Excellent
10.0
Pros:
Thank you for commercial vehicle parking
Okay
5.7
Pros:
My room was pretty big and the bed was moderately comfortable.
Cons:
The phone in my room wasn't connected at all for use so I couldn't call down to the desk. The wallpaper was very obviously peeling on my room.
Excellent
10.0
Pros:
Cleanliness
Good
7.4
Pros:
The staff was very friendly
Cons:
Difficult to use bathroom.
Good
6.2
Pros:
I liked the friendly service.
Cons:
There was a high school wrestling team that stayed there and when they ate breakfast it was like a cattle call. The lady taking care of breakfast was very short with my daughter when she asked a question. I guess I understand why she was in a bad mood, but it was poor service in my opinion.