Hotel Ciudad Real Centro Histórico

Staff, location, cleanliness and most important the view from the balcony onto the plaza.

Nothing

Great location, very quiet room third floor

breakfast time,servers very slow to bring the bill, and very slow to bring the change

We didn't eat in the hotel because there were so many options nearby and we wanted to get out and explore each day. The hotel is on the zocolo, so you can walk out the door and be right in the middle of the action. There was one particular staff person at reception who spoke excellent English and was always willing to help us figure things out. The beds were very comfortable and the rooms were modern and clean. There is a Starbucks 2 or 3 doors down with good internet.

We were on the 3rd floor, and one member of our group has some physical limitations. If you are concerned, you should request a first-floor-level because there is no lift. The internet worked occasionally, but usually wouldn't connect. It seemed like the hotel relied on the internet provided by the city to the town center rather than having their own, but that was unclear. We visited Starbucks a lot to stay in touch and get information.

Great location, quiet room, very clean daily. Had breakfast which was very nice. Will stay again. Front desk was always smiling and helpful, and spoke alittle english.