Pros (+) Manager and staff were GREAT... Great value close to airport... We will go back again..
3 stars
Aloft San Jose Hotel, Costa Rica
Photos of Aloft San Jose Hotel, Costa Rica
Overview
Located in Santa Ana, Aloft San Jose is within a 15-minute drive of Juan Santamaria International Airport and provides an outdoor pool and free Wi-Fi. It has a fitness center, as well as a kids pool, an express check-in and check-out feature and a 24-hour reception.
The hotel provides luggage storage, a ticket service and a car rental desk. In addition, the multilingual staff are on hand to provide assistance.
Aloft San Jose provides 150 air conditioned rooms filled with all the essentials to ensure a comfortable stay. They are also fitted with a refrigerator, cable/satellite channels and a mini bar.
Aloft San Jose's restaurant offers the convenience of on-site dining, with a variety of local dishes on offer. Those wanting to unwind with a drink can do so in the in-house bar. Guests are also able to try one of the various bars and cafés in the area.
The hotel has easy access to United World College Costa Rica. San Antonio de Escazu, La Sabana Metropolitan Park and L.D. Alajuelense can be easily reached by car.
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Amenities at Aloft San Jose Hotel, Costa Rica
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Services and conveniences
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Conditioner
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Toilet with grab rails
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
- Smartphone dock
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Family rooms
- Interconnected room(s) available
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Things to do
- Gift shop
- Board games/puzzles
- Golf
- Darts
- Pool table
Family friendly
- Cribs available
- Child pool
- Kids meals
- Indoor play area
- Complimentary breakfast
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Pool and spa
- Massage
- Heated pool
- Outdoor pool
Parking and transportation
- Airport shuttle
- Free parking
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Alarm clock
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Aloft San Jose Hotel, Costa Rica
8.8
Very good
1274 verified ratings
Wonderful
771
Very good
224
Good
154
Okay
44
Fair
35
Mediocre
17
Poor
29
Summary of reviews
Guests say
Guests expressed dissatisfaction with the cleanliness of the hotel, noting that it felt older and less polished compared to other Aloft locations. The service was also criticized, with several reviews pointing out indifferent staff and unexpected charges that were not disclosed beforehand. Additionally, the hotel's location was deemed inadequate by some guests, mentioning issues such as noise and a lack of adequate transport options.AI-generated from customer reviews
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8.8 out of 10
405 reviews
8.8 out of 10
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All reviews
Pros (+) Excelente atención y ubicación
Pros (+) Breakfast is excellent
Pros (+) Confort was excellent
Cons (-) Aloft is a perfect option for business at San Jose
Pros (+) I believe Aloft has a perfect service with right price, all services are quick, on time and with a great smile
Cons (-) Please review sliding door for bathroom, it is so hard to open
Pros (+) Pros - Modern hotel/rooms - Diego at the front desk referred us to an awesome club nearby
Cons (-) Cons - overwhelming sense of humidity in hotel room - smell of mold - front desk offered us a shuttle for $550 USD one way to Jaco. I told him that I had found a comparable shuttle for $150. He explained that that was impossible---that such a price was likely per person. I ended up booking the $150 shuttle for 7 passengers and it was amazing!
Pros (+) Very different experience as a hotel , sort of a club in a constant happy hour.
Cons (-) No shuttle to the airport and loud music playing all the time at the lobby .
Pros (+) Practical, functional, lively young environment, good breakfast and friendly staff.
Cons (-) AC compresors on roof above the 7th floor are not mechanically isolated. First night was like sleeping (not) with the compresor in the room. Staff acted surprised when I asked to be moved. Really? NO SLEEP ON THE 7th!
Pros (+) This hotel had it all. I had a long layover and stayed here. It was the perfect place to relax with fabulous ammenities.
Cons (-) No complaints! I wouldn't have changed a thing!
Location
Forum 2 Business Park, San José
What's nearby
- Parque Metropolitano La Sabana10.2 km
- Museo de Arte Costarricense10.8 km
- Mercado Central12.6 km
- Children's Museum12.7 km
- San Jose Parque Central12.9 km
- San Jose Cathedral13 km
- Plaza de la Cultura13.2 km
- Teatro Nacional de Costa Rica13.2 km
- Museo de Oro13.2 km
- Barrio Amón13.3 km
- Morazan Park13.3 km
- Parque Espana13.5 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Aloft San Jose Hotel, Costa Rica
Low season | April |
|---|---|
High season | August |
Average price (weeknight) | C$ 187 |
Average price (weekend night) | C$ 201 |
When to book a room at Aloft San Jose Hotel, Costa Rica
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.7 |
|---|---|
Distance to downtown | 11.2 km |
Nearest Airport | San José Juan Santamaria Intl |
Distance to airport | 4.5 km |