Barceló San José

Barceló San José

8.6
Excellent

Based on 4,193 reviews
 
Residencial El Robledal, La Uruca, 4581150 | San José de Costa Rica, San José 10107, Costa Rica
  +506 2220 2034
Barceló San José - San José, Costa Rica
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Compare vs. KAYAK |
Barcelo.com C$ 91
TripAdvisor C$ 114
EasyClickTravel C$ 115
Barcelo.com
per night
TripAdvisor
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EasyClickTravel
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Rooms

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Superior Rooms

C$ 91+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 114 per night
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C$ 115 per night
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C$ 116 per night
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C$ 117 per night
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C$ 119 per night
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C$ 120 per night
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C$ 120 per night
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C$ 121 per night
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Unknown
C$ 122 per night
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Unknown
C$ 123 per night
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Unknown
C$ 124 per night
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Unknown
C$ 124 per night
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Unknown
C$ 126 per night
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Unknown
C$ 129 per night
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Unknown
C$ 143 per night
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Unknown
C$ 170 per night
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C$ 175 per night
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Unknown
C$ 176 per night
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Unknown
C$ 184 per night
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Unknown
C$ 91 per night

Premium Rooms

C$ 190+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 190 per night
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Unknown
C$ 204 per night

Reviews

Pros

Traveller rating

232
82
32
8
1

Time of year

Traveller type

Show reviews that mention

+
costa rica
san jose
airport shuttle
breakfast buffet
swimming pool
nice hotel
close to the airport
staff were friendly
slippers and a robe
pool was too cold to swim
airport and city centre
comfortable beds
spacious rooms
nice swimming pool
  • Excellent
    Apr 2018
    10.0

    appearance of hotel restaurants buffet breakfast recycling staff was excellent

    rooms were a bit small

  • Good
    Oct 2017
    8.0

    Value for money

    Very limited Spa and small Fitness Center

  • Poor
    Feb 2017
    2.0

    Terrible service - hotel staff lies

    The hotel said that the first three floors had no water service and all floors above were booked. However, we went to the fitness center on the main floor and the showers were working fine. The kitchen on the main floor also had a water supply. We found out later that the water line was a lie. The hotel used that as an excuse to send us to another hotel because they had overbooked. The hotel they sent us to had a cheaper rate than Barcelo. The hotel that Barcelo sent us to said that Barcelo over books all the time, lies to their patrons all the time, and sends them to the hotel we were sent to and forces the other hotel to deal with or try to make up for Barcelo's mistakes and poor customer service. Also, one of the reasons we booked this hotel was because of the free airport shuttle service. The shuttle never showed up at the airport. We were told there would be a shuttle at 6:30, at 6:45, we called the hotel and it turns out they never sent a shuttle. We ended up having to get a cab and we were not reimbursed for the taxi ride. For the ride back to the airport, I just booked a taxi because I did not trust the Barcelo shuttle to pick me up in time from the hotel they sent me to.

    Did not like anything about this hotel.

  • Excellent
    Jan 2017
    8.5

    Nice and clean

    It was a good hotel for our stay in Costa Rica, but because of the location you can't walk to anything, you need a cab to go anywhere.

    The food at the restaurant, especially dinner, was expensive and not that impressive.

  • Excellent
    Oct 2016
    8.5

    Just passing through

    Staff are highly friendly and bilingual. Some of them at least. It's right off the freeway and a good price for what you get.

    Gym was hardly there at all. Fitness is important to me.I can improvise thanks to my training but I might as well have done bodyweight workouts. They didn't have someone at the front gate to let me in so I stood there for a while before crawling under the gate to open it myself.

  • Excellent
    Sep 2016
    9.7

    Excellent hotel with lots of extras.

    Breakfast buffet was superior and the lobby, garden and the pool were beautiful. The staff were very helpful and kind.

    You have to take a taxi everywhere, and the cabs that are available at the hotel charge a premium to get you to your next location. It was $12 for a cab ride to Centro downtown and $6 for the cab ride back.

  • Excellent
    Jul 2016
    10.0

    Very comfortable

    The staff was wonderful and made me feel right at home. Check in and check out was very quick and efficient!! I also really enjoyed my dinner at the pool bar restaurant!! My room was very clean and comfortable as well and the hot water was AMAZING for my bath!!

    There was nothing I didn't like!!

  • Okay
    May 2016
    5.4

    Prices for the food... It was over priced.

  • Good
    Apr 2016
    6.5

    Close to where I work

    Old carpets that smell really bad. Swimming pool not accessible after 5pm or before 9am (Could bot use them since I am on a business trip) Old elevators with weird and scary sounds

  • Okay
    Apr 2016
    6.0

    Trying to be an expensive place, just made me feel

    The buffet breakfast was great, variety and quantity. Enjoy that! The bed was very comfortable, did a lot of sleeping. The shuttle to the airport was free but it goes on the hour and you need to schedule your spots ahead of time.

    Not a good place to walk anywhere. We wanted food but the restaurant at the hotel opened at 6:30pm. Better expect to catch a taxi or dodge traffic across the highway to go out. Also the restaurant was expensive for the portions, if you want your value, get the dessert bar for 6$. They will charge you for that bottled water they pour you. Wifi was cutting out a lot. They hotel had seen better days, lacking on the details of maintenance. I was happy for a minibar but was told it was 10$ just to unlock it so don't expect to have a fridge in the room. There was an ice bucket though.

  • Excellent
    Jan 2016
    8.2

    Nice with free shuttle to airport, comfortable beds and spacious rooms.

    There were some ants in the bathroom and overall could use more in depth cleaning.

  • Excellent
    Jun 2015
    10.0

    Fantastic

    Clean room, and spacious

    The gym was pretty messy, and too much equipment for the size of room it was in.

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About

Overview

The Barcelo San Jose Palacio hotel, selected as the best business hotel in the Costa Rican capital, has its own Conference Centre with capacity for over 1,000 people, and is appropriate for hosting any type of meeting or conference. This 5-star hotel is situated in an excellent location, just 3 km from Tobias Bolanos airport and the centre of the city of San Jose, Costa Rica's capital. The Barcelo San Jose Palacio hotel has spacious and comfortable and offers an interesting range of complementary culinary options and leisure activities including a spa, sports facilities, a poker room and slot machines. Moreover, the Barcelo San Jose Palacio hotel has received theCertificate of Sustainability for its commitment to the environment, has extensive gardens and a recently renovated swimming pool area. We also offer a transport service to the Juan Santamaria International airport - hotel, hotel - Juan Santamaria International airport, free of charge, upon request. Consult establishe

Barcelo.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.6 Excellent

Based on 4,193 reviews

9.0

Breakfast

8.2

Comfort

5.9

Vibe

4.8

WiFi

Things to Know

  • Clean rooms
  • Comfortable beds

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Increased Accessibility
ATM on-site
Business centre
Cribs available
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Spa
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Cable or satellite TV
Air-Conditioned
Complimentary breakfast
Coffee shop
24 Hour Front Desk
Night club
Safe
Free Airport Shuttle
Pets not allowed
Free parking
Wedding services
Outdoor tennis
Terrace/Patio
Linens
Towels
Soap and Shampoo Provided
Internet
Wi-Fi
Concierge service
Hot Tub
No smoking
Sauna
Storage available
Elevator
Massage
Child pool
Hairdryer
Babysitting/child services (surcharge)

Location

Most Popular Landmarks

  • Parque Metropolitano La Sabana 1.2 km
  • Museo de Arte Costarricense 1.4 km
  • Children's Museum 2.8 km
  • Mercado Central 2.9 km
  • Melico Salazar Theater 3.2 km
  • San Jose Cathedral 3.3 km

San José Travel Guide

Learn about San José on KAYAK

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