Hotel Cacts

Pm Staff gave directions even translated a call

The pool was closed 3/4 of my stay due to cleaning I politely asked for some money off for my inconvenience. They just smiled No wash cloths or hand towels No coffee maker in the room or in reception area

Phone in room, but didnt work. Mattresss have seen better days. The rooms are very clean. Pillows have seen better days. Cable TV with HBO included, but not one English channel. Staff id very friendly. There is a free breakfast and hot eggs are included, but one day, when we were the only guests, the cook decided she didnt want to bother with breakfast. There was coffee only that morning, but she Wouldnt even bring out sugar and milk for coffee. Ee walked several blocks and pad to eat at McDonalds. Be mindfull that you pay after you get there and even though I booked at a set price on booking.com, they wanted me to pay in local Colones, and when the exchange rate was 573, they wanted 630 per the dollar. They made a big fuss about it. They finally gave me the over 45 dollar difference, but only after I told them I would leave and cancel the transaction through my bank. This was all done during check in at the front desk.It made my stay a bit unpleassnt after that because eveyone knew of the argument that transpired. On a posative note, if you are there for dental work next door, Dr Cavallini office would send for you if you were in your room, every single time. It is a pretty setting walking through and upstairs to get to your room with all the plants.

Breakfast was ok. Too far up for handicap friend.

Coffee at an early time.