The hotel cancelled my reservation without communicating this to me in any way. I called to confirm, in light of the hurricane and was told it had been cancelled. This was a month after the storm and just 2 wks prior to my scheduled arrival. I feel the hotel or it's parent company IHG had a responsibility to notify me by phone or email as soon as possible to make other plans. Please, note, the hotel was operational and housing relief workers.
Perfect for what we wanted
Recently my friend and I visited Puerto Rico and stayed in various locations around the island. The night we stayed in San Juan we stayed at the Holiday Inn Express. It was right off of the main streets and close to the water. A short drive to Old San Juan.
The extremely helpful staff at the front desk
the breakfast was bad
Just one block from beach
Bathrooms could have been a bit cleaner, a little expensive for my taste but average for the area, hard to get parking!
"Holiday Inn Express® Hotel near San Juan’s Cruise Port Allow our hotel's location in the exclusive Condado area to be the starting point to your San Juan experience. The Holiday Inn Express® San Juan Condado Hotel is a few blocks away from Condado Beach, luxury stores and a variety of restaurants. Our convenient location near San Juan Cruise Port allows you to enjoy the area a few days before or after boarding your cruise. You can have fun in the sun at La Ventana del Mar Park and enjoy nightlife in Condado, within walking distance of the hotel. Visit Old San Juan and experience over 400 years of history, or go to Casa Bacardi tour and enjoy rum tasting. We are also very close to both Isla Grande and Luis Muñoz Marin International Airports; and less than ten minutes away you will find Puerto Rico Convention Center. Start your day with our free-of-charge Deluxe Continental Breakfast. Coming back from a day out, relax in the outdoor pool and whirlpool tub, or go for a workout in the 24-hour Fitness Center. Guests can stay connected in the Business Center with recently updated free high-speed Wi-Fi Internet access.
Based on 734 reviews
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