Had to spend the first 2 nights in 2 separate rooms because our reserved room was not empty. The keys stop working every 2-3 days. Dated and not well maintained. Decent location but not worth the price
3 stars
Holiday Inn Express San Juan Condado
1 Mariano Ramirez Bages, San Juan 00907, Puerto Rico
San Juan, Puerto Rico
See location+1 787 724 4160Photos of Holiday Inn Express San Juan Condado
Overview
Located in the upscale area of Condado, Holiday Inn Express San Juan Condado has a location that makes it easy for guests to walk to many shops, restaurants, and other attractions in the area. The property is also not far from the San Juan Cruise Port for convenience for any travelers going on a cruise.
There are 115 rooms in the hotel. All of them have in-room climate control for guest comfort. There are bathtubs and separate showers, flat-screen TVs with premium programming, coffee makers, work desks with lamps, and over-sized bath towels. All rooms also have microwaves, fridges, and free WiFi.
Condado has many restaurants guests will want to try. Some that are close to the property are Oceano, a Caribbean restaurant that’s five minutes away. Pannes serves American and is just a four-minute walk away. Kabanas is five minutes from Holiday Inn Express San Juan Condado serving Mexican fare. And Mario Pagan Restaurant is another Caribbean spot that’s just steps out the front door. There is a free continental breakfast at the hotel every morning.
The hotel has an outdoor pool, hot tub, and a fitness center for keeping in shape. Guests who need to work can use the business center that’s in the hotel. Places of interest that aren’t far from Holiday Inn Express San Juan Condado are Condado Beach, the Puerto Rico Convention Center, Pan American Pier, Plaza del Mercado, Conservatory of Music of Puerto Rico, and Paseo Caribe. The hotel property has self-parking for anyone arriving with a vehicle. There’s also a laundry service if needed.
Latest deals for Holiday Inn Express San Juan Condado
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Holiday Inn Express San Juan Condado
- Outdoor pool
- Fitness centre
- Restaurant
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Mini-market on site
- Tour desk
- Key card access
- 24hr front desk
Dining
- Microwave
- Restaurant
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
General
- Window
- Quiet street view
- Telephone
- Tile/marble floor
- Storage available
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool towels
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Cribs available
- Child-safety socket covers
- Complimentary breakfast
Things to do
- Beach access
- Casino
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Beach towels
Fitness
- Fitness centre
Reviews of Holiday Inn Express San Juan Condado
7.9
Good
1545 verified ratings
Wonderful
655
Very good
222
Good
233
Okay
109
Fair
120
Mediocre
61
Poor
145
Summary of reviews
Guests say
Guests appreciated the great location and helpful staff, highlighting the cleanliness of the hotel. However, there were complaints about the small room sizes, limited breakfast options, and lack of on-site parking. Some guests also mentioned ongoing construction and maintenance issues that affected their stay.AI-generated from customer reviews
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Score by provider
8 out of 10
19 reviews
7.3 out of 10
3 reviews
All reviews
Pros (+) I have to say at first look you think you did not get a good deal. However, the cleanliness and the staff and the location can’t be beat!. And I can’t stress it enough just how great the staff was. You can ask them anything and they will accommodate you to the best of their abilities. Even though it’s a huge tourist industry they treat everyone so well. If I were to go back to San Juan I would def...
Cons (-) I think the only thing that could’ve been better is the dehumidifier in the room fills up really fast but I wouldn’t say that that was a horrible thing but it helps to have it empty. It keeps the room much cooler.
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Pros (+) The hotel cancelled my reservation without communicating this to me in any way. I called to confirm, in light of the hurricane and was told it had been cancelled. This was a month after the storm and just 2 wks prior to my scheduled arrival. I feel the hotel or it's parent company IHG had a responsibility to notify me by phone or email as soon as possible to make other plans. Please, note, the hot...
Cons (-) Poor communication
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Pros (+) Recently my friend and I visited Puerto Rico and stayed in various locations around the island. The night we stayed in San Juan we stayed at the Holiday Inn Express. It was right off of the main streets and close to the water. A short drive to Old San Juan.
Location
1 Mariano Ramirez Bages, San Juan 00907
What's nearby
- Condado Beach0.5 km
- Museo de Arte Contemporaneo de Puerto Rico0.8 km
- Fort San Jeronimo1.1 km
- San Juan Bay Marina1.3 km
- Centro Europa1.4 km
- Parque Central de San Juan1.8 km
- Parque del Tercer Milenio1.9 km
- Luis Muñoz Rivera Park1.9 km
- Ocean Park2.5 km
- National Guard Museum2.9 km
- The Capitol of Puerto Rico3.4 km
- Castillo de San Cristobal3.9 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express San Juan Condado
Low season | November |
|---|---|
High season | February |
Average price (weeknight) | C$ 354 |
Average price (weekend night) | C$ 658 |
When to book a room at Holiday Inn Express San Juan Condado
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
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See most recommended stays in San JuanGood to know
Value for money | 7.8 |
|---|---|
Distance to downtown | 3.5 km |
Nearest Airport | San Juan Isla Grande |
Distance to airport | 2.3 km |