Sheraton Puerto Rico Hotel and Casino is a massive property that is located in a stellar area that makes it easy for visitors to reach many of the destinations they want to visit in San Juan. The property is smoke-free, family-friendly, and pet-friendly. English and Spanish are both spoken at the property. Guests who choose to stay at the hotel will find that there are 503 rooms in all.
The rooms at the hotel all have soundproofing to ensure that guests can unwind and relax in peace and quiet. The rooms have free WiFi and free wired Internet, pillowtop beds, spring water baths, around the clock room service, flat-screen TVs, air conditioning, coffee and tea facilities, daily housekeeping, private bathrooms, and free toiletries.
Sheraton Puerto Rico Hotel and Casino offers a full-service spa, as well as an on-site casino for the guests to enjoy. The property has five restaurants available, and the guests will be able to enjoy a buffet breakfast available for a surcharge each morning from 6 am to 11 am. Some of the other features and benefits of the property include a 24-hour front desk, a business center, outdoor pool, and a computer station.
Guests will be only a 15-minute walk from the Puerto Rico Convention Center. They will also be close to Condado Beach and Escambron Beach, as well as the Port of San Juan, San Juan Cathedral, and San Juan Gate. Travelers will find places in the area to dine, as well, including Casita Miramar, Soda, and Slice Pizza & Beer.
Services and conveniences
Basics
Dining
Things to do
Pool and spa
Accessibility and suitability
General
Bathroom
Media and entertainment
Bedroom
Laundry
Family friendly
Outdoor
Parking and transportation
Workspace
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Pros. staff there is the best KATERINA was amazing
Cons. loud nosises from other rooms I could hear everything
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at the hotel?
Sheraton Puerto Rico Hotel and Casino offers five restaurants, a buffet breakfast available for a surcharge each morning, and the option for food to be delivered to guest accommodation.
Are there any nearby attractions to visit?
Guests will be close to Condado Beach, Escambron Beach, the Port of San Juan, San Juan Cathedral, and San Juan Gate. Additionally, there are various dining options in the area, including Casita Miramar, Soda, and Slice Pizza & Beer.
What can I expect from the hotel's room amenities?
The rooms at the hotel have soundproofing, free WiFi and free wired Internet, pillowtop beds, spring water baths, around the clock room service, flat-screen TVs, air conditioning, coffee and tea facilities, daily housekeeping, private bathrooms, and free toiletries.
Is there a spa and casino available at the hotel?
Sheraton Puerto Rico Hotel and Casino offers a full-service spa and an on-site casino for guests to enjoy.
What are the common concerns about the hotel?
Some guests have mentioned concerns about delayed check-in times, high prices for certain services, and limited dining and shopping options within walking distance of the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the pool deck or San Juan Bay comes highly recommended.
Take Advantage of the Full-Service Spa
Guests appreciated the on-site spa facilities. Consider booking a relaxing treatment during your stay for a truly rejuvenating experience.
Explore Nearby Attractions
The hotel's proximity to Condado Beach, Escambron Beach, and various historic sites such as San Juan Cathedral and San Juan Gate makes it an ideal base for sightseeing and beach activities.
Consider the Buffet Breakfast
While some guests found the breakfast pricey, others enjoyed the buffet and the variety of food options available. It might be worth trying out if you're a breakfast enthusiast.
Be Mindful of Noise Levels
Some guests reported issues with noise, particularly from construction and music. If you're sensitive to noise, it may be beneficial to inquire about quieter room options or bring earplugs.
Utilize the Casino and Pool
The on-site casino and pool areas were highlighted as enjoyable amenities. Take advantage of these facilities for entertainment and relaxation during your stay.
Check for Room Cleanliness
While many guests found the rooms clean and comfortable, some reported issues with cleanliness, such as dirty carpets. It may be helpful to request a room inspection upon check-in.
Inquire About Shuttle Services
The hotel offers a shuttle service to various local spots. Consider using this convenient service for easy access to nearby attractions and beaches.
Consider Room Service Alternatives
A few guests expressed dissatisfaction with the room service. Exploring nearby dining options or trying out the hotel's restaurants could provide alternative dining experiences.
Plan for Additional Costs
Some guests were surprised by additional charges, such as the breakfast buffet and daily deposit fees. It's advisable to inquire about potential extra costs to avoid unexpected expenses.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Sheraton Puerto Rico Hotel & Casino is located at 200 Convention Boulevard in Santurce, 2.3 km from the centre of San Juan. Condado Beach is the closest landmark to Sheraton Puerto Rico Hotel & Casino.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Sheraton Puerto Rico Hotel & Casino.
Yes, Sheraton Puerto Rico Hotel & Casino offers free Wi-Fi.
Sheraton Puerto Rico Hotel & Casino is 0.8 km from San Juan Isla Grande. Sheraton Puerto Rico Hotel & Casino is 9.4 km from San Juan Luis Munoz Marin Intl.
Yes, Sheraton Puerto Rico Hotel & Casino has a pool on-site.
KAYAK scours the web for all room deals available at Sheraton Puerto Rico Hotel & Casino in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Puerto Rico Hotel & Casino and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Puerto Rico Hotel & Casino.
Value for money | 7.9 |
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Distance to downtown | 2.3 km |
Nearest Airport | San Juan Isla Grande |
Distance to airport | 0.8 km |