Sheraton Puerto Rico Hotel & Casino

Sheraton Puerto Rico Hotel & Casino

200 Convention Boulevard, San Juan 00907, Puerto Rico
+1 787 993 3500
C$ 251

rate per night


based on 740 reviews

Sheraton Puerto Rico Hotel & Casino
Fri 24/3
Tue 28/3

About Sheraton Puerto Rico Hotel & Casino

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

Sheraton Puerto Rico Hotel and Casino is a massive property that is located in a stellar area that makes it easy for visitors to reach many of the destinations they want to visit in San Juan. The property is smoke-free, family-friendly, and pet-friendly. English and Spanish are both spoken at the property. Guests who choose to stay at the hotel will find that there are 503 rooms in all.

The rooms at the hotel all have soundproofing to ensure that guests can unwind and relax in peace and quiet. The rooms have free WiFi and free wired Internet, pillowtop beds, spring water baths, around the clock room service, flat-screen TVs, air conditioning, coffee and tea facilities, daily housekeeping, private bathrooms, and free toiletries.

Sheraton Puerto Rico Hotel and Casino offers a full-service spa, as well as an on-site casino for the guests to enjoy. The property has five restaurants available, and the guests will be able to enjoy a buffet breakfast available for a surcharge each morning from 6 am to 11 am. Some of the other features and benefits of the property include a 24-hour front desk, a business center, outdoor pool, and a computer station.

Guests will be only a 15-minute walk from the Puerto Rico Convention Center. They will also be close to Condado Beach and Escambron Beach, as well as the Port of San Juan, San Juan Cathedral, and San Juan Gate. Travelers will find places in the area to dine, as well, including Casita Miramar, Soda, and Slice Pizza & Beer.

Photos of Sheraton Puerto Rico Hotel & Casino

Property safety measures

Sheraton Puerto Rico Hotel & Casino has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Sheraton Puerto Rico Hotel & Casino

Fri 24/3
Tue 28/3
Show deals with
Double Rooms(C$ 378 - C$ 705)
Double room
2 double beds

2 double beds

C$ 378/night

C$ 378
2 double beds

2 double beds


C$ 429/night

C$ 429 totalPriceline
2 double beds

2 double beds


C$ 429/night

C$ 429 totaltravelup
Deluxe Rooms(C$ 362 - C$ 1,389)
Deluxe room
2 double beds

2 double beds


C$ 362/night

C$ 362 totalOrbitz
2 double beds

2 double beds


C$ 400/night

C$ 400 totalPrestigia
bed type unknown
bed type unknown

C$ 402/night

C$ 402
Superior Rooms(C$ 385 - C$ 1,130)
Superior Room
bed type unknown
bed type unknown

C$ 385/night

C$ 385
1 king bed

1 king bed


C$ 402/night

C$ 402 totalKAYAK
bed type unknown
bed type unknown

C$ 433/night

C$ 433 totaltravelup
Traditional(C$ 348 - C$ 765)
Traditional Room
bed type unknown
bed type unknown

C$ 348/night

C$ 348
1 king bed

1 king bed


C$ 349/night

C$ 349 totalExpedia
2 double beds

2 double beds


C$ 359/night

C$ 359 totaltravelup
Executive Rooms(C$ 994 - C$ 1,279)
Executive room
1 king bed

1 king bed

C$ 994/night

C$ 994
bed type unknown
bed type unknown

C$ 1,029/night

C$ 1,029
1 king bed

1 king bed


C$ 1,150/night

C$ 1,150 totalExpedia
Standard Rooms(C$ 251 - C$ 755)
Standard Room
1 king bed

1 king bed


C$ 251/night

C$ 251 totalKAYAK
bed type unknown
bed type unknown

C$ 360/night

C$ 360 totalSuperTravel
2 double beds

2 double beds


C$ 407/night

C$ 407 totaltravelup
Luxury Rooms(C$ 520)
Luxury Room
bed type unknown
bed type unknown

C$ 520/night

C$ 520
King Rooms(C$ 387 - C$ 2,706)
King room
1 king bed

1 king bed

C$ 387/night

C$ 387
1 king bed

1 king bed


C$ 404/night

C$ 404 totalPriceline
bed type unknown
bed type unknown

C$ 416/night

C$ 416 totalExpedia

Amenities at Sheraton Puerto Rico Hotel & Casino

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Enhanced cleaning
  • Safe


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Snack bar
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Dining area
  • Dining table


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Adapted bath

Things to do

  • Gift shop
  • Eco tourism
  • Beach access
  • Bicycle rental
  • Casino
  • Board games/puzzles
  • Bingo
  • Evening entertainment
  • Beauty salon

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Spa and wellness centre
  • Massage
  • Sauna


  • Window
  • Family rooms
  • Storage available
  • Sea view
  • Seating area
  • Sofa
  • Telephone
  • City view


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV


  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Terrace/Patio
  • Beach towels
  • Balcony


  • Computer use available
  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Parking and transportation

  • Parking
  • Valet parking


  • Fitness centre

Reviews of Sheraton Puerto Rico Hotel & Casino

Very goodBased on 740 verified guest reviews

Time of Year:
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Newest first
9.7 Wonderful
Pros:staff there is the best KATERINA was amazing
Cons:loud nosises from other rooms I could hear everything
10.0 Wonderful
Pros:Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.
Cons:I LOVED EVERYTHING! I have nothing to complain about. Nothing was bad!! VERY WELLA ORGANIZED!
8.0 Very good
Pros:We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.
Cons:However we were overcharged a small amount by Zen Spa and it’s been over a week since our stay and we haven’t been reimbursed for the mistake by the Zen Spa staff. It’s looking like we will have to go there again personally to take care of the problem.
8.0 Very good
Cons:Limited choices restaurants
10.0 Wonderful
Pros:the infinity pool and the service as well as the area
Cons:no minibar
8.0 Very good
Pros:I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so much for making my vacation one of the best vacation ever!
7.7 Good
Pros:Love the casino love the Metropole restaurant love the pool
Cons:I don't like it there is not a beach in the hotel
10.0 Wonderful
Pros:I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.
Cons:The food was very expensive and to be honest, the yellow walls reminded me of a high school (and not the good kind).
7.7 Good
Pros:Hotel is clean and friendly staff
Cons:Location isn't the best taxi to old San Juan was about 15.00 dollars each way. No restaurants nearby so you have to get a taxicab and can become costly.
10.0 Wonderful
Pros:The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great.
Cons:Some of the staff at the front desk were not that polite as I was expecting since I am an SPG member.


200 Convention Boulevard, San Juan 00907

What's nearby

  • Condado Beach1.2 km
  • Museo de Arte de Puerto Rico2.6 km
  • Castillo de San Cristobal2.7 km
  • The Poet's Passage3 km
  • Capilla del Santo Cristo de la Salud3.1 km
  • Viejo San Juan3.1 km
  • Paseo de la Princesa3.1 km
  • Catedrál de San Juan Bautista3.2 km
  • La Fortaleza3.2 km
  • San Juan National Historic Site3.3 km
  • San José Church3.3 km
  • Museo de Las Americas3.5 km



Check in anytime after 4:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

Essential information about Sheraton Puerto Rico Hotel & Casino

Low season


High season


Average price (weeknight)

C$ 789

Average price (weekend night)

C$ 626
Cheapest month to stay with an average 23% drop in price.
Most expensive month to stay with an average 72% rise in price.
Average Sun. - Thu. price over the last 2 weeks.
Average Fri. & Sat. price over the last 2 weeks.

When to book a room at Sheraton Puerto Rico Hotel & Casino

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Sheraton Puerto Rico Hotel & Casino

  • If you’re after a cheap room at Sheraton Puerto Rico Hotel & Casino, then you should consider staying during the low season. The cheapest deals can generally be found in December and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton Puerto Rico Hotel & Casino, plan to stay on a Saturday or Tuesday. The most expensive day is usually Sunday.
  • The cheapest price a room at Sheraton Puerto Rico Hotel & Casino was booked for on KAYAK in the last 2 weeks was C$ 666, while the most expensive was C$ 819.

FAQs when booking at Sheraton Puerto Rico Hotel & Casino

Nearby hotels and places to stay

Good to know

Value for money


Distance to downtown

2.3 km

Nearest Airport

San Juan Isla Grande

Distance to airport

0.8 km