Pros (+) Great hotel if you're needing to stay somewhere before or after arriving in Richmond. Not a place to stay for vacation. Proximity to the airport is great.
2 stars
Best Western Plus Richmond Airport Hotel
5300 Airport Square Lane, Sandston, VA 23150-1232, United States
Sandston, VA
See location+1 804 222 8200Photos of Best Western Plus Richmond Airport Hotel
Overview
Located in Richmond, Best Western Plus Richmond is within a 10-minute drive of Richmond International Airport and offers an outdoor pool and free Wi-Fi. It has a gym, as well as a 24-hour reception, an express check-in and check-out feature and a 24-hour business centre.
The hotel treats guests to an atm/cash machine, a dry cleaning service and luggage storage. Airport transfers and a laundry service are available upon enquiry.
Best Western Plus Richmond has 123 rooms that are filled with all the essentials to ensure a comfortable stay. Each includes free tea and coffee making facilities as well as an en suite.
Those staying at the hotel can relax at the in-house bar, conveniently based for socializing in the evening.
For those wishing to dine out during their stay at Best Western Plus Richmond, there are a variety of eateries located nearby. Virginia Aviation Museum is easily accessible by car.
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Amenities at Best Western Plus Richmond Airport Hotel
- Outdoor pool
- Fitness centre
- Free Wi-Fi
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Microwave
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Smartphone dock
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- No smoking
General
- Interconnected room(s) available
- Sofa
- Telephone
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Hairdryer
- Private bathroom
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Best Western Plus Richmond Airport Hotel
6.7
Okay
1060 verified ratings
Wonderful
369
Very good
174
Good
170
Okay
76
Fair
102
Mediocre
64
Poor
105
Summary of reviews
Guests say
Guests appreciated the hotel's cleanliness and convenient location, especially for airport access. However, many expressed dissatisfaction with the service quality and breakfast offerings, citing issues like indifferent staff and a lack of variety in breakfast options. Some reviews mentioned the need for room upgrades and better amenities, highlighting a mixed experience overall.AI-generated from customer reviews
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6.7 out of 10
842 reviews
6.8 out of 10
89 reviews
7.2 out of 10
10 reviews
7.5 out of 10
9 reviews
All reviews
Pros (+) Free breakfast Free shuttle from/to airport Staff
Cons (-) Room noise: people in hallways, room heater/AC unit/refrigerator
Pros (+) New decor is pleasing, bathroom shower had luxurious feel
Cons (-) Staff was indifferent to guests and did not answer concerns with solutions. Staff did not greet me at the front when I arrived to check in but instead I had to wait for them to finish their task then just rudely pointed to a sign on the wall stating that check-in is not until 3 and I can wait in the lobby or come back later then resumed her paperwork. Room was newly renovated but the hard floors m...
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Pros (+) Location
Cons (-) The property needs an upgrade , just worn out
Cons (-) The room is a little bit small and old.
Pros (+) I stay in this hotel when I have a very early morning flight (I live an hour from Richmond). The hotel is older, but well maintained and updated. The room has a refrigerator and plenty of outlets for laptops and phones. There is an exercise room and the breakfast layout was extensive. Staff are friendly and efficient.
Pros (+) Friendly staff, location
Cons (-) Room reeking of smoke and mold, dirty carpets, uncomfortable bed, dirty furniture.
Pros (+) Breakfast yogurt bar was exceptional (fresh fruit, granola, coconut, etc). It was awesome! Bed was sooooooo comfortable and price was good. Awesome location and friendly staff. No complaints. Room was spotless and in wonderful condition.
Cons (-) I did't get to use the outdoor pool while I was there.
Pros (+) Employees were friendly and very helpful. Room was clean and nice. Location was good for us. Hotel was quiet.
Cons (-) Room was a bit small. For 2 people was fine.For 4 may be a little cramped.
Location
5300 Airport Square Lane, Sandston, VA 23150-1232
What's nearby
- Seven Pines3.4 km
- Dorey Park5.7 km
- Edgar Allan Poe-Museum7.7 km
- Museum of the Confederacy8.2 km
- The Valentine8.4 km
- Virginia State Capitol8.5 km
- Glendale National Cemetery13.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western Plus Richmond Airport Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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See most recommended stays in SandstonGood to know
Value for money | Distance to downtown | Nearest Airport | Distance to airport |
|---|---|---|---|
7.1 | 2.2 km | Richmond Byrd Intl | 2.4 km |
Everything you need to know for your stay in Sandston
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