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Value for money
Distance to city centre
|Richmond Byrd Intl|
Distance to airport
|"Great value for the cost!"||(in 6 reviews)|
|"Good breakfast options, including fresh fruits!"||(in 92 reviews)|
|"Friendly staff, good breakfast, great value."||(in 73 reviews)|
|"The hotel is overpriced!"||(in 18 reviews)|
|"the beds were so uncomfortable"||(in 4 reviews)|
|"Housekeeping supervisor knocking on my door early morning to see if I'm checking out."||(in 3 reviews)|
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Clean; has the basics and nothing more
Great hotel if you're needing to stay somewhere before or after arriving in Richmond. Not a place to stay for vacation. Proximity to the airport is great.
Free breakfast Free shuttle from/to airport Staff
Room noise: people in hallways, room heater/AC unit/refrigerator
Staff needs hospitality training, hotel needs comfort upgrades
New decor is pleasing, bathroom shower had luxurious feel
Staff was indifferent to guests and did not answer concerns with solutions. Staff did not greet me at the front when I arrived to check in but instead I had to wait for them to finish their task then just rudely pointed to a sign on the wall stating that check-in is not until 3 and I can wait in the lobby or come back later then resumed her paperwork. Room was newly renovated but the hard floors made the room echo loudly. Room has microwave but after trying to use it, it blew the surge protector. Front desk was notified and we were told that no maintenance personnel was on duty and there was nothing they could do but move us into a smaller room. A maintenance man appeared unannounced to our room later telling us that all the rooms were having the same problem and if we wanted to use the microwave that the TV and fridge had to be disconnected while using the microwave. Bed was extremely uncomfortable, causing back pain the next day. This was my first and now last visit to a Best Western. I travel to this area often and try different hotels often but this one has been the worst I have stayed in yet. All the cosmetic remodeling does not make up for the poor service and lack of basic comforts.
The property needs an upgrade , just worn out
The room is a little bit small and old.
Welcome to Best Western Plus Richmond Airport Hotel! When guests are just 40 minutes from the excitement of Busch Gardens, a stay at this Sandston hotel is guaranteed to get any trip started right. Enjoy being just 30 minutes from Williamsburg, a tourist favorite, and just 10 minutes from downtown. Frequent and business fliers are near the Richmond Airport, making it easy to connect with that next flight. Convenience can make or break a trip, which is why this property was designed with comfort in mind. Free Wi-Fi and a free hot breakfast make things even sweeter. Every day, a gourmet buffet includes piping hot waffles, local fruits, a cereal bar and scrumptious pastries. It's the perfect start to a day at the Richmond International Raceway (RIR), which is ten minutes from your Sandston hotel. Also only ten minutes from the downtown convention center, making it to the Richmond Convention Center takes just a few short minutes. A property that's five minutes from Dorey Park means it's simple to mix in some leisure with business. VCU, the nearby university, often brings guests, students and professors to town for special lectures, events like graduation or move-in weekend. Whether you need fast access to business centers or the campus, rest easy knowing that this centrally located family-friendly hotel has it all including prime real estate. The most hospitable staff in town is waiting to welcome you to your home away from home. Plush amenities, spacious guest rooms and comfortable accommodations are waiting for you in Virginia. Book a relaxing stay at the Best Western Plus Richmond Airport Hotel right now!
based on 586 reviews
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Most Popular Landmarks
- Seven Pines 3.4 km
- Dorey Park 5.7 km
- Edgar Allan Poe-Museum 7.7 km
- Museum of the Confederacy 8.2 km
- The Valentine 8.4 km
- Virginia State Capitol 8.5 km