Hotel Club - Sorrento

Location was about 10 minutes from the city square.

Images provided on booking.com did not reflect the room provided. Had to stay in an extremely small room for two days before being given the room that was described on the initial booking. Breakfast was extremely basic and tea and coffee tasted awful.

Over priced, dirty, 15 meters to busy main road on one side, train rails on the other side, worse service I have ever experienced.

Location for being on the move. Bus and train very accessible and reasonable for doing day trips. Only one member of staff I found helpful with travel arrangements. He goes to massive lengths to help the guests. Thanks a million.

I spent 4 nights in this hotel Pool area; in the shade for most of the day and only room for about 4 people if you like the sun and a pump possibly for air conditioning running constantly beside the pool. Train runs right beside the hotel but that wasn't a issue for me. Breakfast; Bread appeared not fresh. Orange juice was orange diluted with water. Did not have one good night sleep with fan constantly running and pump or air conditioning also constantly kicking in and out. Looked to be moved I was told I would and to have my luggage packed up and cleaner would move it. Came back from Capri day trip that evening and was told no I'm not being moved but what was making the noise would be turned off, it was for One Night Only. I was told to put in ear plugs, which I had but didn't block out the noise. The mgmt went to look for some and gave me cotton wool balls. When I was moving out the manager told me i had to take a taxi to hotel Dania, it was up in mountains. One of the staff said the bus would take me, and correct he was for €1.30 outside the door.