Great location and facilities, high quality in almost everything. But some things were faulty - flickering lights in washroom; shower plumbing not working as it should. Didn't expect annoying flaws like that in a Crowne Plaza and for this price.
4 stars
Crowne Plaza Santo Domingo
Ave. George Washington 218, Santo Domingo 2890, Dominican Republic
Santo Domingo, Dominican Republic
See location+1 809 221 0000Photos of Crowne Plaza Santo Domingo
Overview
Positioned on the iconic Malecon, just five minutes from the historic Colonial Zone, Crowne Plaza Santo Domingo combines modern elegance with rich cultural experiences. With easy access to nearby beaches, shopping, dining, and the business district, we ensure an unforgettable stay in the heart of the city. Host meetings, weddings, and social gatherings in our 15 versatile event venues for up to 1,200 guests. Discover delicious dining experiences in our four restaurants and bars. Savor international cuisine at NABU, coffee and pastries at Kaffetto’s, mojitos and live music at Level 1 Bar, and tropical drinks and casual fare at Las Olas Pool Bar. Elevate your Caribbean stay with our exceptional amenities like our 24-hour Fitness Center, outdoor sparkling pool, spa services, casino, and free Wi-Fi. Offering 196 luxurious rooms with stunning ocean views, we ensure your stay in Santo Domingo is unforgettable.
Latest deals for Crowne Plaza Santo Domingo
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Crowne Plaza Santo Domingo
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
General
- Executive lounge access
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- DVD player
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Gift shop
- Beach access
- Bicycle rental
- Casino
- Board games/puzzles
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Crowne Plaza Santo Domingo
8.8
Very good
1050 verified ratings
Wonderful
583
Very good
172
Good
131
Okay
58
Fair
52
Mediocre
25
Poor
29
Summary of reviews
Guests say
Guests appreciated the great location of the hotel and the cleanliness of the facilities, particularly praising the pool. However, many reviews highlighted issues with room cleanliness, with some guests reporting dirty toilets and rooms. Service also received criticism, especially regarding the reception staff and room service, which detracted from the overall experience.AI-generated from customer reviews
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Score by provider
8.9 out of 10
332 reviews
8.7 out of 10
45 reviews
8.3 out of 10
3 reviews
8.2 out of 10
5 reviews
All reviews
Excelente view, good service, clean, facility, the personal was wonderful, excellent food . I recommend 100/100
Pros (+) The ocean View
Cons (-) room service terrible wifi never works good not even to send a text over the internet
Cons (-) No internet. Terrible
Cons (-) The staff, the manager charge me 50 $ because someone visit me for 10 min,when I ask him to shoe me he said it's only a verbal order !
Location
Ave. George Washington 218, Santo Domingo 2890
What's nearby
- La Puerta del Conde1 km
- Monasterio de San Francisco1.4 km
- Convento de los Dominicos1.4 km
- Port of Santo Domingo1.5 km
- Malecon Center1.5 km
- Catedral Primada de América1.6 km
- Chu Chu Colonial1.7 km
- Teatro Nacional1.8 km
- Fortaleza Ozama1.9 km
- Panteón de la Patria1.9 km
- Museo de las Casas Reales1.9 km
- Alcazar de Colon2.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Santo Domingo
Low season | August |
|---|---|
High season | January |
Average price (weeknight) | C$ 207 |
Average price (weekend night) | C$ 222 |
When to book a room at Crowne Plaza Santo Domingo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Crowne Plaza Santo Domingo
Nearby hotels and places to stay
Closest
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See most recommended stays in Santo DomingoGood to know
Value for money | 8.6 |
|---|---|
Distance to downtown | 4.3 km |
Nearest Airport | Santo Domingo Dr. Joaquin Balaguer |
Distance to airport | 15.3 km |
Everything you need to know for your stay in Santo Domingo
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