Great location and facilities, high quality in almost everything. But some things were faulty - flickering lights in washroom; shower plumbing not working as it should. Didn't expect annoying flaws like that in a Crowne Plaza and for this price.
4 stars
Crowne Plaza Santo Domingo
Ave. George Washington 218, Santo Domingo 2890, Dominican Republic
Santo Domingo, Dominican Republic
See location+1 809 221 0000Photos of Crowne Plaza Santo Domingo
Overview
Whether you're traveling for business or pleasure, the Crowne Plaza Santo Domingo hotel is the perfect choice for your stay.With 196 rooms offering ocean views, this luxury hotel features excellent amenities. From fine dining and modern meeting rooms to recreational options such as a coffee shop, casino, pool and spa. The Colonial Zone is just 5 minutes away, where you can appreciate historic monuments while sampling the delicious local cuisine of America's oldest city.The hotel has several complimentary amenities such as Wi-Fi, gym, Business Center and room service, all available 24 hours a day.Our Nabu restaurant is one of the best places in town to dine, featuring a wide variety of local and international dishes. Try the delicious pastries and coffee at Kaffeto's and enjoy a mojito in the ambiance of the Lobby Bar.The hotel is located close to major shopping centers, restaurants and the business district, making it the ideal place to host events in any of its 14 meeting rooms, with capacity for 1,200 people.Our staff will be happy to welcome you to the beautiful city of Santo Domingo.
Latest deals for Crowne Plaza Santo Domingo
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Crowne Plaza Santo Domingo
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
General
- Executive lounge access
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- DVD player
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Gift shop
- Beach access
- Bicycle rental
- Casino
- Board games/puzzles
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Crowne Plaza Santo Domingo
8.8
Very good
1037 verified ratings
Wonderful
571
Very good
172
Good
130
Okay
57
Fair
53
Mediocre
25
Poor
29
Summary of reviews
Guests say
Overall, guests appreciated the cleanliness of the hotel and the quality of the amenities, with many enjoying the pool and the comfortable beds. However, there were significant complaints regarding the service, particularly from reception staff, who were often described as unwelcoming or rude. Additionally, the location received mixed reviews, with some guests enjoying it while others complained about difficult access and heavy traffic.AI-generated from customer reviews
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Score by provider
8.8 out of 10
328 reviews
8.7 out of 10
44 reviews
8.3 out of 10
3 reviews
8.2 out of 10
5 reviews
All reviews
Excelente view, good service, clean, facility, the personal was wonderful, excellent food . I recommend 100/100
Pros (+) The ocean View
Cons (-) room service terrible wifi never works good not even to send a text over the internet
Cons (-) No internet. Terrible
Cons (-) The staff, the manager charge me 50 $ because someone visit me for 10 min,when I ask him to shoe me he said it's only a verbal order !
Location
Ave. George Washington 218, Santo Domingo 2890
What's nearby
- La Puerta del Conde1 km
- Monasterio de San Francisco1.4 km
- Convento de los Dominicos1.4 km
- Port of Santo Domingo1.5 km
- Malecon Center1.5 km
- Catedral Primada de América1.6 km
- Chu Chu Colonial1.7 km
- Teatro Nacional1.8 km
- Fortaleza Ozama1.9 km
- Panteón de la Patria1.9 km
- Museo de las Casas Reales1.9 km
- Alcazar de Colon2.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Santo Domingo
Low season | August |
|---|---|
High season | January |
Average price (weeknight) | C$ 221 |
Average price (weekend night) | C$ 222 |
When to book a room at Crowne Plaza Santo Domingo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Crowne Plaza Santo Domingo
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Santo DomingoGood to know
Value for money | 8.5 |
|---|---|
Distance to downtown | 4.3 km |
Nearest Airport | Santo Domingo Dr. Joaquin Balaguer |
Distance to airport | 15.3 km |