|Top route||Riyadh King Khaled Intl to Jeddah King Abdulaziz Intl|
|Top airport||Jeddah King Abdulaziz Intl|
One hour delay.
The best way to fly is saudia airlines flight Every thing is better (Number one ) Thank you
Dirty plane . Toilets are very bad. Food taste horrible
my screen did not work properly. I couldn't watch any movies nor the flight information. I can see the flight info on the remote only. the toilet is very small and tight actually it is the smallest toilet I've ever seen in a business class. ( I'm not a big body person) in Jeda airport the first bus broke down so we transferred to a second bus and it took a long time to move. the seat spacing was good in 2 by 2 configuration. the food and the service was OK for a short flight.
My baggage was not with the same flight I travelled
The menu options in business class were few and the crew kept running out of the desired options! So what seemed like 4 options for meals turned out to be just one option! The entertainment system had very few movie selections for Hollywood and Bollywood movies. The audio in the headphones was poor as it was difficult to follow the dialogues; my fellow travelers had similar complaints.
There was not enough meals to serve in business class. The crew was busy and not very accommodating. They talked to each other more than attending to the passengers needs. Not professional at all and not properly supervised at all.
Much better than our first flight. Perhaps healthier food options and more food.
The check in process was a disaster. There no clear lines and there were people everywhere, pushing and cutting in line. There was no communication about flight delay and our flight arrived 5 hours late. Causing us to run to our next flight. Our luggage did not make the flight
Behaviour of the staff very unprofessional. Choice of accepting Tea and coffee was only at the time of recieving meal. I requested if I can have tea later. Response I got was" I am going to sleep after serving food, either take it or will not be served letter". Few hours later I saw many passengers getting to kitchen and getting a cup of tea.
Pros: Saudi Airlines
Cons: Cairo airport processing
Pros: The crew and the plan was new
Cons: no selection of the food and drinks,
Pros: Services cleanness
Cons: Clean the bathroom often water all over
Cons: Improvements in everything
Cons: Improvements in almost every thing
Pros: The flying crew and flight itself was great
Cons: The boarding personnel and the luggages cares was terrible. I had probably the worst experience possible.
Cons: It need a lot to improve
Pros: The whole experience was pleasant
Cons: The boarding process and the gate agent should have much better people skills
Cons: Upgraded my ticket to Buisness class only to find out that I could have only 1 bag, so I was forced to pay for my second bag despite having a Buisness class ticket!
Pros: Nice cooperative crew & fairly comfortable seating
Cons: dont know
Pros: The crew was very kind and attentive.
Cons: We waited over an hour at the new terminal to be bussed to the old terminal where the business lounge was.
Cons: Leave on time
Pros: Nothing at all!!
Cons: The staff needs to be helpful Extremely disgusting seats and trays. Filthy and smelly, full of stains. So disappointed! And no tv???!!!! For a 4.5 hour flight that’s brutal! The one big screen we were all supposed to share didn’t even work. Much much work needed
Pros: The staff on board was very friendly, warm.
Cons: The bathrooms could have been cleaner. Staff does not show up at all on the staff call button.
Pros: Great crew! Smooth flight!
Pros: Great crew!
Cons: I would’ve like more desert options.
Cons: The boarding process was so poor and clumsy that made the take off an hour plus delay. The plain was almost 10 miles away from the departing gate. Ground staff were unfriendly, rude, ignorant.
Cons: Excellent customer service
Pros: the food is good
Cons: the bathrooms need to be cleaned
Pros: yes crew and flight was very good
Cons: every thing is good
On board SAUDIA flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the SAUDIA assistance team will most likely ask you to pay extra for checked luggage.
SAUDIA offers direct flights to 100 cities in 43 different countries. Jeddah, Riyadh, and Dubai are the most popular cities covered by SAUDIA.
SAUDIA concentrates most of its flight operations in Jeddah.
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Owned by the Saudi Arabian Government, SAUDIA has a strong presence throughout the Middle East. It flies to more than 25 destinations across Saudi Arabia and is the national flag carrier. International services are also available as far as Europe, North America, Africa, and Asia. An expansive network includes nonstop flights to in excess of 25 countries.
You can sit in either Guest Class (Economy), Business Class or First Class. Guest Class seats are some of the best in the industry with 32 in of legroom and adjustable footrests. Passengers in Business Class are treated to ergonomically designed chairs with lumbar support and a Salvatore Ferragamo amenity kit. Children in the cabin are provided books and games to play with. First Class luxury includes 80 in flatbeds, freshly squeezed fruit juices and meals served on fine china. Quiet spaces reserved for prayers are located onboard.
SAUDIA is a member of the SkyTeam alliance and works alongside major carriers, such as Delta Air Lines, China Airlines, Air France, and Korean Air, to offer a global product. Customers can benefit from a wider range of departure times, shorter layover periods and round-the-world tickets. Separate codeshare agreements are held with Etihad Airways, Oman Air, and Royal Air Maroc.
Airbus and Boeing aircraft are flown by SAUDIA, with a large fleet of well over 100 planes. Jets capable of traveling long distances, such as the Boeing 777 and Airbus A330, are some of the most commonly flown, with larger configurations capable of carrying as many as 413 people. Saudi Arabia’s coat of arms with two swords and a palm tree feature on the tail of the aircraft.