Hotel Neustädter Hof

Rooms Make yourself at home in one of the 77 guestrooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a sauna and a fitness center. Additional features at this hotel include complimentary wireless Internet access, ski storage, and tour/ticket assistance. Business}, Other Amenities Featured amenities include complimentary wired Internet access, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite. Property Location With a stay at Hotel Neustädter Hof in Schwarzenberg/Erzgeb; you'll be within a 10-minute drive of Schwarzenberg Castle and Ore Mountains-Vogtland Nature Park. This spa hotel is 3.5 mi (5.6 km) from Herkules-Frisch-Glueck Visitor Mine and 5.6 mi (9.1 km) from Sparkassen-Ore Mountains Stadium. Dining At Hotel Neustädter Hof, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM. Mandatory Charges You'll be asked to pay the following charges at the property: Spa fee: EUR 10.00 per person, per night We have included all charges provided to us by the property. Optional Charges Uncovered self parking fee: EUR 8 per day (in/out privileges) Covered extended parking fee: EUR 15 per day Pet fee: EUR 10 per pet, per day Service animals are exempt from fees Late check-out is available for a fee (subject to availability) Crib (infant bed) fee: EUR 15 per day Rollaway bed fee: EUR 40.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at anytime The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher and a smoke detector Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions LGBTQ friendly Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is available Reservation might be required for some facilities onsite Food service has been amended for enhanced safety