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|Distance to city centre||4.9 km|
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The staff was very helpful, assisting with nearby restaurants, even printing maps and suggesting the best route for transportation, be that bus/taxi.
There seemed to be a sewage line problem. The toilet was reeking a terrible smell. We complained about the problem, but nothing was done to rectify it.
The price and the facilities
Water leakage from the ceiling. The response of the staff was not very professional but the problem was solved anyway.
The staff were so friendly. Good location It would be perfect if they put a microwave in junior or family suite like ours since there was kitchen bench-like in the room.
Shower was broken. Swimming pool was under reconstruction but they didn't inform me when checkin in. I stayed 4 nights on 9th floor, in 2 consecutive nights the guess upstairs were making noises almost whole nights. The laundry room was creepy, located on b2, I had to pass through parking lot and room full of things. Hard bed.
staff was very friendly and accommodating, I asked for help with a taxi and one of the front desk clerks actually went outside with me to try to flag one down. Wifi was fast. a small 7-11 is right across the street. adaptors were available at the front desk for purchase.
no real complaints to note, overall it was an enjoyable stay. stayed at the deluxe room.
The location and access to buses and taxis. There's an Emart, McDonald's and a Starbucks close by and various other regular convenience stores and restaurants.
When I booked, I checked a room with a double bed. Upon arriving, I was given a room with twin beds. I went back to enquire and was told that it was "run of the house". I should've then been asked whether I wanted to accept the room or not, as I was a solo traveller and preferred a double bed. The twin beds were not the same, as one was too hard and the other was too soft... so I couldn't even create a double bed. The floor was filthy and had hair and crumbs from previous guests. The basin, counter and bathroom, hadn't been polished or cleaned because there was mold in the bathroom. So it looked like it needed a good scrub. The room had an awful smell, too. It constantly smelled like drain. There was a sound of water running, constantly and may have been the fridge or pipes underneath. It was quite annoying and made it difficult to fall asleep. The view was of the building next door. No privacy unless the curtains were closed. The people who came to clean often didn't restock amenities and I had to buy my own. Two towels were given everyday but smelled horrendous and needed some fabric softener. When showering, the water would leak through the door and onto the wooden floor and sometimes, an extra towel for the floor wasn't provided. I was given instructions for the TV and to access U+ channels, however, I didn't get it right and just left it on regular channels. It would've been great to have the staff acknowledge guests as they walked in. It would've made everything seem friendlier. The rooftop pool was filled with kids and it's understandable but it leaves no space for young adults who just want to relax. So I barely went up there and that was the point of me booking this accommodation. Also, breakfast is an added 10,000₩ everyday. I didn't wake up in time to actually have any > 7-9:30am only and no lunch or dinner. The plugs were faulty, too.
With a stay at Vistacay Hotel Worldcup in Seogwipo (Seogwipo City), you'll be a 2-minute drive from Jeju Waterworld and 6 minutes from Cheonjiyeon Waterfall. Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift). Free self parking is available onsite.
based on 474 reviews
Things to Know
- Great view
- Clean rooms
- Clean bathroom
Policies vary by room type and provider.
Reviews about Vistacay Hotel Worldcup
Most Popular Landmarks
- Jeju World Cup Stadium 0.6 km
- Jeju Waterworld 0.7 km
- Cheonjiyeon Waterfall 4.2 km
- Seogwipo Maeil Olle Market 5.1 km
- International Convention Center 7.8 km
- Cheonjeyeon Waterfalls 8.6 km
|Jeju City||28.9 km|