JEN Singapore Orchardgateway by Shangri-La

4 stars
8.8
Very good
based on 6671 reviews
6,671 reviews
Fri 6/11
-
Sat 7/11
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Hotel Jen Orchardgateway Singapore by Shangri-La is a cool, sophisticated hotel in Singapore with a classy, modern style. It boasts fantastic views of the city skyline and some award-winning amenities.

This large hotel in Singapore has 499 rooms. The décor in the rooms is smart and sophisticated. The best rooms in the house are the Club level rooms. Guests staying in these will have access to the Club Lounge that has a 360-degree view over the city from the 19th floor. They will also get a buffet breakfast each morning included with their stays.

Dining at Hotel Jen Orchardgateway Singapore by Shangri-La can include Makan@Jen blends that serves local cuisine and some international fare, OnTheGo deli counter for eating on the move, or ordering from room service that is available 24 hours of the day. For cocktails, the hotel has Lounge@Jen and BayWatch@Jen where there are beers on tap and some signature beverages to try out.

The hotel has a stunning rooftop infinity pool for guests to use. There are poolside massages offered at the hotel also. A fitness center is on site and is open around the clock. Guests can choose to take part in some sunset yoga as well. A quick walk will get guests to nearby attractions, such as Peranakan Museum, National Museum of Singapore, and Orchard Central.

Hotel Jen Orchardgateway Singapore by Shangri-La is accommodating to all kinds of travelers. Guests can work, play, or relax with everything they need in this location.

8.8
Very good
6671 reviews

Latest deals for JEN Singapore Orchardgateway by Shangri-La

Fri 6/11
-
Sat 7/11
Deals from
C$ 197
•Cheapest rate per night
Compare prices for King room, Deluxe room and 42 more JEN Singapore Orchardgateway by Shangri-La deals.
King room, bed type unknown
C$ 197
nightly with fees
Deluxe room, 1 king bed
C$ 305
nightly with fees
Superior Room, 2 twin beds
C$ 350
nightly with fees
Superior Room, bed type unknown
C$ 261
nightly with fees
King room, bed type unknown
C$ 354
nightly with fees
Deluxe room, bed type unknown
C$ 427
nightly with fees
King room, 1 king bed
C$ 299
nightly with fees
Superior Room, bed type unknown
C$ 331
nightly with fees
Deluxe room, 1 king bed
C$ 572
nightly with fees
Superior Room, bed type unknown
C$ 299
nightly with fees
Deluxe room, bed type unknown
C$ 580
nightly with fees
Superior Room, 1 twin bed
C$ 300
nightly with fees
Deluxe room, 1 king bed
C$ 465
nightly with fees
King room, bed type unknown
C$ 670
nightly with fees
Standard Room, bed type unknown
C$ 309
nightly with fees
Standard Room, bed type unknown
C$ 311
nightly with fees
Superior Room, bed type unknown
C$ 341
nightly with fees
Deluxe room, 1 king bed
C$ 422
nightly with fees
Double room, bed type unknown
C$ 311
nightly with fees
Superior Room, 1 king bed
C$ 319
nightly with fees
Deluxe room, 1 king bed
C$ 517
nightly with fees
Superior Room, bed type unknown
C$ 322
nightly with fees
Superior Room, bed type unknown
C$ 326
nightly with fees
Deluxe room, 1 king bed
C$ 434
nightly with fees
Superior Room, bed type unknown
C$ 326
nightly with fees
Deluxe room, 1 king bed
C$ 404
nightly with fees
Superior Room, bed type unknown
C$ 328
nightly with fees
Deluxe room, bed type unknown
C$ 719
nightly with fees
Superior Room, 1 king bed
C$ 328
nightly with fees
Deluxe room, 1 king bed
C$ 419
nightly with fees
King room, bed type unknown
C$ 584
nightly with fees
Superior Room, 2 twin beds
C$ 328
nightly with fees
Deluxe room, 1 king bed
C$ 439
nightly with fees
King room, 1 king bed
C$ 540
nightly with fees
Superior Room, bed type unknown
C$ 328
nightly with fees
King room, bed type unknown
C$ 354
nightly with fees
Deluxe room, bed type unknown
C$ 410
nightly with fees
Superior Room, bed type unknown
C$ 339
nightly with fees
Superior Room, 1 king bed
C$ 357
nightly with fees
Superior Room, bed type unknown
C$ 481
nightly with fees
Deluxe room, 1 king bed
C$ 510
nightly with fees
Double room, bed type unknown
C$ 586
nightly with fees
Deluxe room, bed type unknown
C$ 635
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at JEN Singapore Orchardgateway by Shangri-La

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas

Reviews of JEN Singapore Orchardgateway by Shangri-La

8.8
Very good
6671 verified ratings
Wonderful
4210
Very good
1308
Good
667
Okay
208
Fair
145
Mediocre
57
Poor
76

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, with easy access to public transport, shopping, and city attractions. The rooftop pool with its impressive views is a highlight for many, and the rooms are generally described as clean and comfortable. Friendly and helpful staff receive frequent compliments, and the breakfast buffet is noted for its variety and quality. While some guests mention areas for improvement such as room updates, noise, or occasional service lapses, the overall experience is very positive, making the hotel a popular choice for both leisure and business travelers.
AI-generated from customer reviews
Location10 out of 10
Pool9.5 out of 10
Cleanliness9 out of 10
Service9 out of 10
Breakfast8.5 out of 10
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All reviews

6.2
Okay
Donald, Jun 2019
Pros (+) Not use
Cons (-) Not use
9.4
Wonderful
Chris, May 2019
Pros (+) The view down orchard rd from our room and the club lounge was a great.

Location

277 Orchard Road, Singapore

What's nearby

  • Orchard Road0.8 km
  • Clarke Quay1.3 km
  • Bugis Street1.7 km
  • Bugis Street Shopping District1.8 km
  • Sir Stamford Raffles Statue1.9 km
  • Suntec City2.1 km
  • Singapore City Centre2.2 km
  • Merlion2.3 km
  • Raffles Place2.5 km
  • Marina Bay2.6 km
  • Marina Bay Sands2.9 km
  • Singapore Flyer2.9 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about JEN Singapore Orchardgateway by Shangri-La

Low season

High season

Average price (weeknight)

Average price (weekend night)

November
October
C$ 360
C$ 333
Cheapest month to stay with an average 8% drop in price.
Most expensive month to stay with an average 14% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

JEN Singapore Orchardgateway by Shangri-La

Which month has the cheapest rates at JEN Singapore Orchardgateway by Shangri-La?

The cheapest month to stay at JEN Singapore Orchardgateway by Shangri-La is May, with an average nightly rate of C$ 323. The most expensive month is October at C$ 420 per night.

What is the cheapest day to book JEN Singapore Orchardgateway by Shangri-La?

The cheapest day to book JEN Singapore Orchardgateway by Shangri-La is Tuesday, with an average nightly rate of C$ 316. The most expensive day is Wednesday at C$ 394 per night.

How far in advance should you book JEN Singapore Orchardgateway by Shangri-La?

To get the best price at JEN Singapore Orchardgateway by Shangri-La, book around 12 weeks in advance. This could save you approximately 13% compared to booking last minute.

KAYAK's top tips for your stay at JEN Singapore Orchardgateway by Shangri-La

  • If you’re after a cheap room at JEN Singapore Orchardgateway by Shangri-La, then you should consider staying during the low season. The cheapest deals can generally be found in November and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at JEN Singapore Orchardgateway by Shangri-La, plan to stay on a Tuesday or Friday. The most expensive day is usually Wednesday.
  • The cheapest price a room at JEN Singapore Orchardgateway by Shangri-La was booked for on KAYAK in the last 2 weeks was C$ 395, while the most expensive was C$ 395.
  • How long should you stay at JEN Singapore Orchardgateway by Shangri-La? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at JEN Singapore Orchardgateway by Shangri-La

  • What business amenities and services does JEN Singapore Orchardgateway by Shangri-La provide?

    This hotel is a good option if you are visiting Singapore officially. The hotel has six meeting rooms holding up to 108 guests. The total event space is 2,336-square-feet. The conference rooms have audio-visual equipment and high-speed internet access. When meeting at the hotel’s conference rooms, you can request administrative services suited to your meeting needs. The hotel’s location close to the central district makes it better for business travelers as it places you close to various other business services and amenities in the central district.

  • What family-friendly services does JEN Singapore Orchardgateway by Shangri-La offer?

    This hotel welcomes guests with kids and offers various services and amenities suitable for guests with kids. The hotel provides baby cribs free of charge and rollaway beds at an extra nightly fee for kids aged three and below. The hotel also offers extra beds at an additional cost for kids between four and eleven years old. This hotel has family rooms suitable for families to stay together. The hotel offers surcharge babysitting services to guests looking to leave kids behind while running some errands. For outdoor activities, the hotel has various pools open year-round. You can also go cycling as the hotel offers bicycle rental.

  • Does JEN Singapore Orchardgateway by Shangri-La have an onsite restaurant?

    This hotel has an on-site restaurant, the Makan@Jen Restaurant, which opens Monday to Sunday, offering guests a buffet and a la carte options. The restaurant serves a variety of meal options, including local, Asian, and international cuisine. You can choose to have your meal indoors or outdoors as the restaurant has both seats. This restaurant offers buffet meals at no additional cost for at most two kids of a registered in-house guest for kids aged six years and below and a 50% discount for kids older than six but below 12 years. Children of non-registered walk-in guests at the hotel get a 50% discount on buffet meals. The hotel offers special diet meals to guests with special dietary requirements. You can also dine at the coffee shop, and the hotel also offers 24-hour room service.

  • Which pools are available at JEN Singapore Orchardgateway by Shangri-La?

    This hotel has several stunning pools that you can enjoy swimming during your stay. The hotel has an infinity pool offering a serene, refreshing swim with breathtaking panoramic views of the city skyline and the urban landscape. The hotel also has a rooftop pool offering a luxury swim option. For a traditional experience, you can enjoy swimming in the hotel’s outdoor pool. The hotel has a pool bar where you can grab some snacks and drinks while you rest from swimming. The hotel’s pools offer different views, allowing guests to soak into the beauty of Singapore while swimming. The hotel provides complimentary pool towels in each area of the various pool locations.

  • Does JEN Singapore Orchardgateway by Shangri-La have eco-friendly practices?

    This hotel strives to become more eco-conscious; therefore, it suits guests looking for an eco-friendly hotel in Singapore. The hotel seeks to reduce waste by using recycling bins available throughout the hotel, using water coolers, and stopping the use of single-use plastic straws, stirrers, water bottles, cups, and cutlery. The hotel also conserves energy by using LED bulbs for lighting in most rooms of the property, using double-glazed windows, reducing food waste, and using vegan and vegetarian menu options to reduce greenhouse gases. The hotel also invests a percentage of its revenue in sustainability projects.

  • Where is JEN Singapore Orchardgateway by Shangri-La located?

    JEN Singapore Orchardgateway by Shangri-La is located at 277 Orchard Road in Central Area, 0.9 km from the centre of Singapore. Orchard Road is the closest landmark to JEN Singapore Orchardgateway by Shangri-La.

  • When is check-in time and check-out time at JEN Singapore Orchardgateway by Shangri-La?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at JEN Singapore Orchardgateway by Shangri-La.

  • Does JEN Singapore Orchardgateway by Shangri-La offer free Wi-Fi?

    Yes, JEN Singapore Orchardgateway by Shangri-La offers free Wi-Fi.

  • Does JEN Singapore Orchardgateway by Shangri-La offer free parking?

    Yes, JEN Singapore Orchardgateway by Shangri-La offers free parking.

  • How far is JEN Singapore Orchardgateway by Shangri-La from the airport?

    JEN Singapore Orchardgateway by Shangri-La is 13.2 km from Singapore Seletar. JEN Singapore Orchardgateway by Shangri-La is 17.8 km from Singapore Changi.

  • Does JEN Singapore Orchardgateway by Shangri-La have a pool?

    Yes, JEN Singapore Orchardgateway by Shangri-La has a pool on-site.

  • How does KAYAK find such great JEN Singapore Orchardgateway by Shangri-La hotel deals?

    KAYAK scours the web for all room deals available at JEN Singapore Orchardgateway by Shangri-La in Singapore and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at JEN Singapore Orchardgateway by Shangri-La and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for JEN Singapore Orchardgateway by Shangri-La.

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Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.4
0.9 km
Singapore Seletar
13.2 km